Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
full bulletin at NHTSA ↗2015 Dodge Durango seatbelts problems
moderate Owners of the 2015 Dodge Durango have filed 14 NHTSA complaints about the seatbelts at roughly $500 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See seatbelts across all vehicles →
Complaints
14
Recalls
0
Avg fix
$500
| Model year | seatbelts complaints |
|---|---|
| 2014 Durango | 43 |
| 2015 Durango (this page) | 14 |
What stands out
Among the 6 model years of Dodge Durango in our records for seatbelts problems, this one ranks #2 by owner-complaint volume.
No new NHTSA seatbelts complaint has been filed on this vehicle in over 3 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering seatbelts on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
full bulletin at NHTSA ↗Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK)
full bulletin at NHTSA ↗Front Outboard Seat Belts May Not Retract Properly - X90 Warranty Extension This bulletin involves inspecting both of the front seat belt retractor D-rings for cracks, whitening or witness marks on the plastic overmolds. Customers may comment on one or more of the following:The front driver and or passenger seat belts may not retract properly. A front seat belt D-ring plastic is cracked.
full bulletin at NHTSA ↗Warranty Bulletin D-21-04 (X90) Driver and Passenger Front Seat Belt Assembly 2014-2015 Dodge Durango (WD) and 2014-2015 Jeep Grand Cherokee (WK)
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
Owners describe seatbelt failures across all three rows of the 2015 Durango, with the most common complaint involving cracked plastic overmolding on the B-pillar (front passenger side) and seat belt tensioner sleeves that pinch the webbing and prevent retraction. Affected belts feel loose when buckled, must be manually repositioned to exit the vehicle, and in some cases require inch-by-inch manual feeding back into the spool after use. Failures reported on barely-used seats and as early as 60k miles.
A second failure mode involves seatbelt buckles that fail to click or lock into the latch plate, leaving the belt unable to secure occupants. One owner reported a national shortage of replacement buckle parts, with dealers unable to source them.
One incident describes a front passenger seatbelt that locked up during a car accident and would not release, requiring the belt to be cut to free the occupant.
Owners note that Dodge has issued a recall covering front seatbelts on 2013–2015 Durangos, but the recall does not extend to 3rd row seatbelts despite complaints that they suffer identical defects. Some owners report dealers denying assistance outside the recall scope.
Same Dodge Durango seatbelts reports on nearby years: 2014
Failure modes owners describe
Pillar loop overmolding cracking / webbing pinching
The plastic overmolding on the B-pillar (front passenger pillar loop) or mounting path cracks, reducing the webslot width and pinching the seatbelt webbing. This prevents the retractor spring from retracting the belt fully.
When: Reported across multiple model years; one complaint notes onset over winter in Michigan; no specific mileage consistently cited
Symptoms owners cite: Seatbelt does not retract completely or at all; Belt feels loose when buckled; Visible cracks in plastic on both driver and passenger sides; Webbing must be physically moved to exit vehicle; Manual feeding of belt back in required; Potential for slack during forward lean in vehicle
Repairs/costs cited: Seatbelt replacement or component replacement reported; dealers performing replacements under recall for driver/passenger seats; 3rd row and some applications not covered
Recalls/TSBs owners mention: Recall exists for 2013–2015 Dodge Durango and Jeep Cherokee pretensioner safety recall; extended protection exists for front seatbelts on some model years but does not cover 3rd row seatbelts; some owners report dealers refusing assistance outside recall scope
Seatbelt buckle failure / non-engagement
The seatbelt buckle fails to click and lock into the latch plate as designed, leaving the belt unable to secure the occupant.
When: Reported at 125,000 miles in one case; other timing unknown
Symptoms owners cite: Buckle does not click or clasp when pressed into latch plate; Belt fails to lock; no mechanical engagement; Buckle appears intact with no visible obstruction
Repairs/costs cited: One owner reported 361 seatbelt buckle parts ordered nationwide with severe supply shortage; no repair attempted in reported case
Recalls/TSBs owners mention: No recall mentioned for buckle failure; dealership reported parts shortage
Seatbelt retractor failure (general non-retraction)
The seatbelt webbing fails to retract into the retractor mechanism after unbuckling, requiring manual feeding back into the spool.
When: Reported at 60k miles in one case; occasionally used seat; most timing not specified
Symptoms owners cite: Belt does not retract after unbuckling; Must be manually fed back into spool inch by inch; Affects driver, passenger, and 3rd row seatbelts on same vehicle; Some reported on barely used seats
Repairs/costs cited: Seatbelt replacement performed; 3rd row replacements appear to be out-of-pocket in some cases
Recalls/TSBs owners mention: Recall covers driver and passenger front seatbelts; 3rd row and rear rows reported as not covered under extended warranty despite identical defective parts
Seatbelt locking during crash (emergency lock)
In at least one reported accident, the front passenger seatbelt locked up and would not release, trapping the occupant and requiring the belt to be cut free.
When: During car accident
Symptoms owners cite: Belt locked and would not unhook after accident; Occupant trapped and required belt to be cut to exit
Synthesized from 14 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 1 most recent
Hello, I just had my two front seatbelts replaced because of the safety recall of the pretensioners. I also noticed that the 3rd row seatbelts are having the same issue the upper part that holds the seatbelt is cracked and seatbelts won't retract back in once my kids use them I need to manually feed them back in inch by inch until it all goes back in slowly.
Had seatbelts trouble with your 2015 Dodge Durango?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the seatbelts problem on the 2015 Dodge Durango?
It's a documented issue but not catastrophic. 14 complaints have been filed. Repairs average $500 and most owners catch it before it causes a breakdown.
At what mileage does the seatbelts typically fail?
Based on the 14 complaints filed, seatbelts issues most often appear around 90,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $500 for seatbelts repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to seatbelts?
No active recalls currently cover seatbelts issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2015/Dodge/Durango.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.