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ProblemsByVin Index / 2015-FORD-TRANSIT-CONNECT / COMPLAINTS
Full complaint record · NHTSA

2015 Ford Transit Connect owner complaints

65 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 7 complaints shown

12/13/2018 37,000 mi ODI #11161153.0

Windshield has many little specks that get worst when the sun light hits it making driving very dangerous it appears to be in the glass it self

11/21/2025 ODI #11700725.0

No remedy from Ford for this recall since September 8 2025. This is a work vehicle I can not use until recall fixed

11/07/2016 ODI #10924809.0

Tl* the contact owns a 2015 Ford transit connect. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10/27/2016 ODI #10919314.0

Tl* the contact owns a 2015 Ford transit connect. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10/18/2017 27,000 mi ODI #11034208.0

The vehicle was sitting parked curbside while our daughter was in school and on a break, I went to move the car closer and when I shut the driver's door, the back glass shattered and fell to the street.

10/14/2025 ODI #11693357.0

The contact owns a 2015 Ford Transit Connect. The contact received notifications of NHTSA Campaign Numbers: 20V331000 (LATCHES/LOCKS/LINKAGES), 23V502000 (LATCHES/LOCKS/LINKAGES), and 25V572000 (BACK OVER PREVENTION); however, the parts to do the recall repairs were not yet available. The contact stated that the dealer refused to perform the recall repairs regarding the latches, locks, and linkages. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

10/12/2023 151,000 mi ODI #11549687.0

The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the repair was unavailable. The contact stated that when he went to shut the driver's side door during the morning start of the vehicle, the door would not close and lock. The contact drove the vehicle to a dealer who advised that they had not been authorized to perform a repair by the manufacturer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 151,000. VIN tool confirms parts not yet available.

body 4 complaints shown

12 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/01/2016 ODI #10929014.0

A door latch with a fractured pawl spring tab typically results in a "door will not close" condition. A door that opens while driving increases the risk of injury. *tr

11/28/2017 18,000 mi ODI #11051055.0

Ford recall #16s30 was originally issued in january of 2017. Eleven months later my local dealer still does not have parts to fix this problem. I have tried contacting them at several different points, and I get nowhere. Why is Ford not making these parts available to dealers? My door latch is now inoperable on one side.

10/17/2016 8,000 mi ODI #10916524.0

Tl* the contact owns a 2015 Ford transit connect. While driving 2 MPH, the rear passenger door swung open. The contact received a recall notification for NHTSA campaign number: 16v643000 (latches/locks/linkages). In addition, none of the doors would open or close. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The failure mileage was 8,000.

10/04/2018 29,120 mi ODI #11133411.0

Automax Ford killeen installed recall 16s30 on 6-16-17. On 7-22-18, door latch failed in manner described by recall. Took van into automax on 7-25, on 7-31 was told recall part had failed, on 8-1 told I would need to pay for repair. I thought paying for duplicate failure of recall issue was wrong and contacted Ford national office for help. Ford corp. Response was favorable but not definitely covering cost until dealer response. On 8-6 received final approval that Ford corp. Would pay dealer. On 8-8 repair picked up car after repair completed, also personally paid for 2nd part for passenger side (since it was likely to fail too if driver side recall part failed & both were replaced during 2017 repair). During pickup, noticed that failed part that had been removed had a 07.10.2014 mfg date

electrical 2 complaints shown

4 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/27/2024 49,000 mi ODI #11632726.0

The contact owns a 2015 Ford Transit Connect. The contact stated while driving 35 MPH, The vehicle speedometer failed to display the speed of the vehicle. The vehicle was not taken to a dealer or independent mechanic for diagnoses or repairs. The manufacturer was not notified of the failure and offered no assistance. The contact was referred to call the NHTSA Hotline to file a complaint. The failure mileage was 49,000.

10/11/2018 ODI #11139676.0

Tl* the contact owns a 2015 Ford transit connect. The contact stated that there were several electrical failures in the vehicle. Various warning indicators flashed, the windows failed to go up and down, and the vehicle stalled without warning. The vehicle was serviced by more than four dealers, but the failures still occurred. The first dealer was lasco Ford (2525 owen rd, fenton, mi 48430, (888) 486-1708). The second dealer was crest Ford (26333 van dyke ave, center line, mi 48015, (888) 614-2160). The third dealer was elder Ford (777 john r rd, troy, mi 48083, (888) 467-5023). The fourth dealer was suburban Ford of sterling heights (40333 van dyke ave, sterling heights, mi 48313, (586) 268-7500). A fifth dealer (dean sellers Ford, 2600 w maple rd, troy, mi 48084, (888) 418-7132) refused

lighting 2 complaints shown

10/21/2016 ODI #10917931.0

Contacted Ford dealer to check the low beam lights because the light were focused 60 ft. In front the van on the pavement and were insufficient to see at night. Left the car at villa two days and the dealer never got around to looking at the van. Contacted Ford in michigan. Ford called the dealer who told Ford, "we don't understand the problem." Ford motor, inc. In michigan told me there was nothing they could do. Complained to ca attorney general. Ford still refuses to look into the matter. Ford has done nothing including to look at my van and inspect the lights.

10/02/2016 ODI #10911006.0

I have contacted the Ford dealership as well as Ford motor co.'s customer relations department about a problem with my 2015 Ford transit's low beam headlights being inadequate to see at night. Here is an email I sent to diana on 9/2816 describing the problem. Purchased new 2015 transit connect, january 2016. Noticed low beam headlights shine approximately 60 feet out in front of the car. The lights are not capable of providing correct, proper lighting. Took the vehicle into the Ford dealer, villa Ford, orange ca on 9/28/16 and left the car overnight.. The dealer never even got to the car! I have read many other complaints regarding the 2015 transit connect on the internet including, edmunds site. Diana at Ford motor co. National customer service completely stopped responding on 9/2

powertrain 2 complaints shown

9 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
10/15/2018 74,000 mi ODI #11140409.0

The transmission shift linkage separated from the housing due to a bushing failure. It showed in park, but the car rolled and the emergency brake was required. The car was parked in the driveway at the time.

10/08/2021 115,000 mi Crash ODI #11436070.0

The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 21V376000 (Power Train). The contact stated that while reversing the vehicle, the gear shifter seized and the vehicle rolled forward, crashing into a brick wall and damaging the front driver side. The failure recurred after the contact had unloaded the vehicle and the emergency brake was engaged. The contact disengaged the emergency brake and tried to shift gear when the gear shifter seized and the vehicle rolled down the driveway. The contact had to reapply the emergency brake to stop the vehicle. The contact was awaiting a tow. The rear passenger sliding door would also detach from the sliding base. The dealer was made aware of the failure and s

engine 1 complaint shown

6 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/13/2018 87,000 mi 2 injuries ODI #11161208.0

Tl* the contact owns a 2015 Ford transit connect. While driving 65 MPH, the passenger in the contact's vehicle felt lightheaded and nauseous. The contact was able to pull the vehicle safely off of the roadway. The passenger exited the vehicle and passed out. The contact exited the vehicle to check on the passenger and also passed out. The contact stated that through a text message sent prior to passing out, the contact's children were able to send emergency services to the location where the vehicle was stopped. The contact and passenger were transported by ambulance to seek medical attention due to carbon monoxide poisoning. The contact stated that oxygen was administered to both occupants and they started to feel better. The vehicle was previously taken to al packer Ford west palm beach

visibility 1 complaint shown

12/09/2022 ODI #11496831.0

The vehicle receives a considerable amount of water through the windshield when it rains (it can be more than a liter depends of the time on the road) it runs down through the glass and also falls on the dash. It can cause visibility problems while driving because the water run on the the driver's side of the glass too.

steering 1 complaint shown

5 total in this category · moderate · avg repair $700 · see steering cluster analysis →
11/04/2022 ODI #11492279.0

Steering knuckle developed a crack through what appears to be defective casting of the part. Crack was noticed prior to separation of steering assembly. This could have created and extreme hazard if not noticed prior to total failure.

Showing 300 of 65 total complaints. The full federal record is available at nhtsa.gov/vehicle/2015/Ford/Transit Connect#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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