Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following: Grinding noise coming from under the vehicle while driving. Vehicle will not move.
full bulletin at NHTSA ↗2015 Jeep Cherokee wheels problems
moderate 15 complaints filed with NHTSA · avg repair $400 · see wheels across all vehicles →
Failure mileage
Complaints
15
Recalls
0
Avg fix
$400
What stands out
Of the 6 model years of Jeep Cherokee we track for wheels problems, this one carries the most owner complaints on file — 15.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering wheels on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following: Grinding noise coming from under the vehicle while driving. Vehicle will not move.
full bulletin at NHTSA ↗Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.
full bulletin at NHTSA ↗Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.
full bulletin at NHTSA ↗RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
The failure pattern owners describe
The dominant complaint across these 15 narratives centers on a two-piece lug nut design that swells, rusts, or expands in place over time, rendering them impossible to remove. Owners encounter this failure between 57,000 and 111,000 miles. Standard 19mm sockets fail to grip the swollen nuts; the next size is too large. Several owners report lug nuts falling off entirely or going missing, with one owner finding four of five lug nuts gone. The manufacturer acknowledged the swelling issue and referenced redesigning the lug nuts year to year, but no recall is in place.
Wheel-related failures extend beyond lug nuts. One owner experienced a front wheel bearing suddenly locking up without warning, forcing a tow from St. Louis to Springfield. A second owner reported a left rear rim blowing out while driving without any impact or visible tire damage; Chrysler refused to acknowledge a rim defect. A third owner encountered wheel hubs that refuse to come off and were flagged as defective during routine warranty service; dealers demanded out-of-pocket payment rather than honoring the warranty. Aluminum rims on some vehicles show pitting and discoloration. One owner also reported front wheel speed sensor and ABS sensor failures that disabled the speedometer display.
Failure modes owners describe
Lug nut expansion and swelling
Two-piece lug nuts expand, swell, or rust over time, rendering them impossible to remove or difficult to grip with standard tools. Owners report the 19mm socket failing to properly grasp the lug nuts, with the next size up being too large. Some lug nuts have fallen off or gone missing entirely.
When: 57,000 to 111,000 miles
Symptoms owners cite: Lug nuts cannot be removed for tire rotation or emergency repair; Lug nuts swell or expand while driving; Lug nuts rust and lock in place; Lug nuts fall off or go missing; Standard tools (19mm socket) no longer fit properly
Repairs/costs cited: Jeff Wyler Eastgate Auto Mall replaced swollen lug nuts; Ramey Chevrolet Chrysler dealer removed lug nuts with ample force; dealers have informed owners the manufacturer is redesigning the lug nuts but no recall is in place.
Recalls/TSBs owners mention: Manufacturer aware of swelling failure and referred owner to NHTSA; manufacturer stated lug nuts were being redesigned from one year to the next; dealer confirmed this is a known issue but no official recall executed.
Wheel bearing failure
Front wheel bearing seized or locked up without warning, leaving the vehicle stranded and requiring towing and bearing replacement.
When: <UNKNOWN>
Symptoms owners cite: Passenger side front wheel locked up; Wheel not traveling at same speed as other wheels; Vehicle stranded and required tow
Repairs/costs cited: New wheel bearing required; vehicle towed from St. Louis to Springfield, Illinois.
Aluminum rim discoloration and pitting
17-inch x 7.5-inch aluminum wheels develop small discolored spots and pitting on the rims, indicating potential material defect.
When: <UNKNOWN>
Symptoms owners cite: Small discolored spots appearing on rims; Visible pitting on aluminum rim surface
Rim catastrophic failure
Left rear rim blew out while driving on an off-ramp without any noted impact. Owner reports no tire damage and believes the rim itself is defective, not the result of hitting a pothole or other road hazard.
When: <UNKNOWN>
Symptoms owners cite: Left rear rim blew during normal driving; Significant rim damage; No visible tire damage
Recalls/TSBs owners mention: Chrysler refused to acknowledge defect, claiming owner hit something (pothole or other hazard).
Wheel hub defect and removal difficulty
Wheel hubs are defective and will not come off, preventing tire service and repairs. Dealers refused warranty coverage, demanding out-of-pocket repair costs.
When: <UNKNOWN>
Symptoms owners cite: Wheel hubs cannot be removed; Hubs identified as defective during routine warranty service
Repairs/costs cited: Dealer Tuttle Click Jeep (Irvine, CA) demanded $300 to replace hubs and refused warranty coverage; San Juan dealer stated it was the dealer's responsibility to repair under warranty.
Front wheel speed sensor and ABS wheel sensor failure
Front wheel speed sensor and ABS wheel sensor failures triggered warning lights and disabled speedometer display.
When: <UNKNOWN>
Symptoms owners cite: Warning lights came on; Unable to see speedometer screen
Repairs/costs cited: Mechanic removed and replaced front wheel speed sensor and ABS wheel sensor.
Synthesized from 15 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 0 most recent
Had wheels trouble with your 2015 Jeep Cherokee?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the wheels problem on the 2015 Jeep Cherokee?
It's a documented issue but not catastrophic. 15 complaints have been filed. Repairs average $400 and most owners catch it before it causes a breakdown.
At what mileage does the wheels typically fail?
Across the 10 complaints that reported odometer mileage, most wheels failures cluster between 19,000 and 80,000 miles, with the median around 57,000. A quarter of owners report trouble before 19,000; a quarter make it past 80,000. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.
What does it cost to fix?
Independent shops typically charge around $400 for wheels repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to wheels?
No active recalls currently cover wheels issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2015/Jeep/Cherokee.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.