Warranty Bulletin D-21-11 (X95) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 Jeep Grand Cherokee (WK)
full bulletin at NHTSA ↗2015 Jeep Grand Cherokee wheels problems
severe 8 complaints filed with NHTSA · avg repair $400 · see wheels across all vehicles →
Of the 11 model years of Jeep Grand Cherokee we track for wheels problems, this one carries the most owner complaints on file — 8.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering wheels on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for
full bulletin at NHTSA ↗RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
full bulletin at NHTSA ↗RA2 Radio Software Enhancements This bulletin involves updating the radio's software. A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud (Grand Cherokee only). U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only).Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
full bulletin at NHTSA ↗Flash: 8HP70 Transmission Shift Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. A small number of customers may experience one of more of the following conditions. Intermittent delayed upshifts in 1st or 2nd gear. Less than desired shift quality when operating the vehicle in Four Wheel Drive (4wd) Low mode. With the vehicle stationary and the Selec-Terrain system set to Snow Mode, the transmission will perform a 2-1 downshift when pressing the (+) steering wheel mounted shift paddle instead of remaining in 2nd gear.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 0 most recent
Common questions
How serious is the wheels problem on the 2015 Jeep Grand Cherokee?
It's a meaningful issue. 8 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $400.
At what mileage does the wheels typically fail?
Based on the 8 complaints filed, wheels issues most often appear around 32,429 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $400 for wheels repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to wheels?
No active recalls currently cover wheels issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.