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ProblemsByVin Index / 2015-KIA-CADENZA / COMPLAINTS
Full complaint record · NHTSA

2015 Kia Cadenza owner complaints

48 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

engine 7 complaints shown

10 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/03/2014 ODI #10661857.0

Upon pressing engine push button start a strong odor of gasoline filled the cabin compartment during idling while the car was in park. The engine started as normal with no indication of malfunction. As car was put into drive and driven a short distance less than 500 feet from my starting point the gasoline odor was overpowering in the cabin compartment and the car was unable to climb a small incline in the road and the engine was not able to provide speed over 5 MPH. I was able to turn the car around and return home. The car was then dripping gasoline from under the engine compartment when parked at the original starting point and a puddle of fuel was observed on the road when the car was towed away to the dealership. The car was purchased two months ago and only 1,322 miles were on the od

11/13/2019 39,000 mi ODI #11279908.0

Tl* the contact owns a 2015 Kia cadenza. While driving 30 MPH, the vehicle seized without warning. The vehicle would not immediately restart. The contact waited approximately two minutes and the vehicle restarted and resumed normal operation. The vehicle was taken to rick case Kia (14500 w sunrise blvd, sunrise, fl 33323, (954) 715-7580) to be diagnosed, but the failure could not be duplicated. The vehicle was not repaired and the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.

10/03/2024 ODI #11617971.0

Engine seized. 3.3L Lambda II GDI. This is the 2nd Hyundai/KIA product that the engine has seized on me. Both with bearing failure. Neither on the list of recalled engines. You need to do a more thorough investigation into Hyundai/KIAs engines. The brands share the same power trains across the entire line up for a number of years. This class of engines has been produced for YEARS along with the Theta class of engines that you already forced Hyundai/KIA to recall. This seizure has cost me THOUSANDS and additional THOUSANDS that I am unable to pay. I was forced to do a voluntary surrender of the vehicle due to this repairs! BEFORE completing the suggested maintenance totaling over 5 thousand dollars the service tech should have warned me that the engine wasn't going to last much lo

10/02/2024 ODI #11617737.0

There are thousands of vejicles with a variant of the 3.3L V6 Lambda II GDI Hyundai/KIA class of engines on the road. There are hundreds if not thousands of complaints regarding different variants of this engine throught Hyundai/KIAs line up. All of them with seized engines. There are class action lawsuits in other countries regarding this engine. They have known since before 2015 that these engines were defective! Just like with the Theta class of engines these engines also have bad engine components. The metal that is used is subpar. These engines need to be recalled. Every owner needs a replacement engine. The little people need justice. Every day someone is affected by a Hyundai/KIA product in a major way. $11,000 dollar engine. Every service completed every repair completed

10/01/2024 ODI #11617609.0

Please open an investigation into Hyundai/Kia lambda ii class of engines! They are leaving hundreds of families stranded! NHTSA needs to do better! Stand up to Kia make them fix these engines! Its unfair to the little people aka the consumer! Stop protecting the giant companies!

09/24/2024 ODI #11616271.0

At startup I experienced a knock in the engine which seemed to have gone away. I notified the KIA dealership of the issue. The service advisor told me to drive the vehicle in for service. While attempting to drive the vehicle in for service the vehicle TURNED OFF while going 55MPH without any warning at all. KIA diagnosed the vehicle with a failed crank bearing and that it can happen to high mileage vehicles despite imbecile maintenance records. I have read hundreds of complaints regarding the HYUNDAI/KIA 3.3L Lambda II class engines and faliures at various mileage. Prior to this vehicle i owned a 2012 Buick Regal CXL Turbo. When I decided I no longer wanted to invest any money into it it had over 280,000 miles on it. The engine and transmission were still running strong. I believe

09/18/2024 ODI #11615277.0

Engine seized without warning while driving at approx 50mph. This occurred within 6,000 miles of a KIA dealership performing a 6,000 dollar maintenance to the vehicle.

other 5 complaints shown

11/23/2018 ODI #11153441.0

We noticed that when we would close our car doors it would make a large popping sound and we realized that it was the windshield. I touched it and when I did it lifted from the car. The windshield is not secured to the car! I haven't had the car a year yet and it is still under warranty. I have scheduled an appointment with Kia to have this repaired.

11/12/2019 36,200 mi ODI #11279519.0

2015 Kia cadenza panoramic sunroof spontaneously exploded while driving on the highway. Sounded like a bomb exploded in the car and there was no external object involved.

10/25/2022 ODI #11490871.0

I received recall notice dated 5/13/22 (NHTSA Recall #: 22V158). I have taken to KIA dealership multiple times as the recall was for front windshield glass which needs to be removed & reattached with sufficient primer. It leaks every time it rains causing the leather on dashboard to swell up with water and going down into the entertainment system which no longer works. Ed Voyles KIA service dept. determined there was no leak and marked my Recall as Repaired! It still leaks, not fixed. I called the Consumer Assistance Center for KIA America who gave me Case # [XXX] but I've never spoken with anyone in the Consumer Affairs Dept. I have been put on hold for 2 hrs., 1.5 hrs & today, 1.4 hrs., each time being disconnected. I tried taking to another dealer but was told my file was marked Repair

10/11/2022 ODI #11488764.0

The windshield on my car is loose and leaky - water leaks in during rain and wind noise at moderate speeds. I can push from the inside and separate the windshield from the vehicle with minimal effort. There is NHTSA Recall 22V158 for Kia windshield separation on 2014-2016 Cadenzas. I took the vehicle to 2 different Kia service centers and called Kia Consumer Assistance Center, and I still cannot get them to fix this issue. This is a family car and my young children travel in it and it is not safe. please help.

07/30/2018 40,118 mi ODI #11114680.0

Was driving down a busy local road when out of no where, I heard a lound explosion. I looked at the rear view mirror thinking something had crashed into the back windshield, but there was nothing. I got out to check the car and noticed a huge hole in my sunroof. The glass had shattered and pieces were everywhere. I called Kia to see if it would be covered under warranty, but they told me that they've never come across something like this. I even showed them many sources online of people complaining about the same exact issue and they still failed to acknowledge the defect. It was clearly due to too much pressure from how the car was designed and built as the sunroof was concaving upwards. Clearly a safety hazard while driving due to the loud, unexpected exploding sound and worst case, coul

electrical 3 complaints shown

11 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/27/2023 ODI #11561995.0

There’s something drawing the battery AMPS down. This has been an ongoing problem for the last 6 months. Per Kia techs, it was my battery and grounds needed cleaning. Battery changed, techs cleaned all the grounds the problem still exists. I was informed that it was the alternator, new alternator installed. Problem still remains. A new starter installed, problem still exists.

12/18/2023 ODI #11560688.0

UNKNOWN, for the past few weeks I have been driving my car and smelling what I believe is something burning. Once I received the letter stating the safety recall, I spoke with Kia customer service and they are not helpful on time frame of when it will be fixed. This is my only car and the fact that I was told by the representative that it would be up to me to find my own means of getting to work, or if I drove the car, it would be on me, without giving any help or refund for needing to rent/lease a car. I feel that for a recall of this matter, Kia should be responsible in renting cars to people that are driving their vehicles, as for my case, I either risk driving a car that could start a compartment fire and seriously injure myself/my family/ or others driving/walking near my car. Somethi

12/05/2019 ODI #11287179.0

My Kia k900 would not start with less than 2 years on the battery, I was told it's normal wear and tear so I paid nearly $700 to replace it. I have a had a host of electrical issues over the years and most recently, my card would not turn off. I was told by the dealer ha I also needed a new battery with it being less than 2 years replaced. They have had my car for over 2 weeks, they refuse to return my call.

brakes 2 complaints shown

4 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/06/2023 113,925 mi ODI #11558826.0

The contact owns a 2015 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that after starting the vehicle, the heat was activated, and the contact became aware that the temperature gauge was inoperable. The contact stated there was no heat blowing out of the vents and the radio volume on the steering wheel was also inoperable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer

11/30/2023 ODI #11557740.0

The contact owns a 2015 Kia Cadenza. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

steering 1 complaint shown

3 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/26/2023 ODI #11561800.0

The same engine in these 2015 - 2016 Kia Cadenzas is the same engine present in the Kia Sorentos which have been being investigated for early failure, My kia cadenza stalled at 63 miles per hour on route 73 in new jersey and ever since I've been terrified of it, the dealer (Burlington Kia of South Jersey) told me this is common, and they have stingers and most cars with this same 3.3 engine in for the same failure and it just boggles my mind, I was driving and stalled at 68 while cars are flying by me all because of a known failure? Something that is common and known? I looked up what my diagnosis of my engine was when it was towed into the dealer and my searches lit up with the same problems and the same story from others, I'm just more concerned on how this isn't a recall, if it's known

visibility 1 complaint shown

5 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
09/17/2021 51,000 mi ODI #11433323.0

The contact owns a 2015 Kia Cadenza. The contact stated that the front windshield was loose and could be pushed out. The vehicle was taken to the local dealer but, vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 51,000.

body 1 complaint shown

3 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
08/16/2016 ODI #10896365.0

Tl* the contact owns a 2015 Kia cadenza. After inclement weather, the contact noticed water in the trunk of the vehicle. The vehicle was taken to the dealer for diagnostic testing, but the details of the diagnosis could not be provided. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Showing 300 of 48 total complaints. The full federal record is available at nhtsa.gov/vehicle/2015/Kia/Cadenza#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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