Immediately after entering a freeway from an on-ramp at approximately 60mph, warning chimes for collision indicator deactivated came on, auto-dampening of engine speed occurred, and auto-braking occurred. No vehicles were directly in front of vehicle, nor near enough to side or rear cause proximity sensors to activate. The only remedy for this was to limp to the side of the road (in rush hour traffic), turn off car, and then turn back on. All indicators and warnings were cleared upon restarting vehicle. This is the second time this has happened within 12-months.
2015 Mercedes-Benz CLA-Class owner complaints
157 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 5 complaints shown
I noticed for the last several weeks my car sometimes hesitates when I start the engine. I hadn't looked into it and wasn't sure what it could be because I changed my battery less than 2 years ago. I hoped it was a fluke or do to the increasing cold weather. Also the car occasionally shudders and hesitates when I increase and decrease speed and one or two the radio shut off on it's own. This morning, the automatic windshield wipers came on even though it was not raining and my windshield was not wet. This lasted for a few minutes before it stopped on it own. Then I drove about a mile and was at a stop light. When I eventually tried to accelerate, I wasn't able to and it was then that I noticed my car had slipped to neutral on it's own. I was on a busy road when this happened. The car also
Car smell like fuel possibly fuel injectors or fuel line… recall on 2016-2021 models but 2015 having same issue Blind spot assist says inoperative Mercedes changed sensors multiple times still says inoperative
Tl* the contact owns a 2015 Mercedes-benz cla250. The contact stated while driving at various speeds or while stationary, the trunk independently unlatched and opened without warning. An independent dealer was contacted and the contact informed that they had never heard of such a failure. The vehicle was also taken to an unknown dealer where it was suggested that the vehicle be left overnight however, the contact declined. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.
Panoramic Roof exploded without any outside influences causing this...many on your radar...dangerous...not sure why the NHTSA has not ordered a recall...there have been thousands of these same issues across many manufacturers. Almost caused a crash due to the startle effect of the explosion. MBZ does not make a replacement part for this. Why is that? There's a reason behind this. It's the gov'ts responsibility to keep us safe...Insurance paid for the replacement...MBZ does not make it...there are no aftermarket replacements for this. Dealership has had the car on it's lot for 5 weeks...it's been out of order for 8 weeks.
engine 3 complaints shown
The contact owns a 2015 Mercedes-Benz GLA250. The contact stated when the vehicle was started, the check engine warning light illuminated, and there were fumes from the exhaust entering the cabin of the vehicle. Additionally, while driving at various speeds, the vehicle stalled. The contact stated that the failure persisted. The vehicle was taken to the dealer to be diagnosed; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 98,000.
)n 6/15/20 while driving to a doctors appointment on the highway, my engine suddenly overheated and it warned me to pull over immediately. The vehicle had 37,800 miles on it. On diagnosis, it was found that a valve in the water pump had seized from a coolant leak, preventing it from opening and circulating coolant into the engine. Unfortunately, the car was just out of warranty.,
The contact owns a 2015 Mercedes-Benz CLA250. The contact stated that the vehicle was taken to a local dealer and the vehicle starting very rather slowly. The vehicle was diagnosed however, no cause for the failure was found. The contact stated that the vehicle operated normally; however, the following day while driving approximately 50 MPH, the vehicle started to lose automotive power. The contact pulled over to the side of the highway until the vehicle came to a complete stop. The contact attempted to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to the residence. The vehicle was inspected by two independent mechanics however, the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified
electrical 3 complaints shown
I started the car and I got a message stating the right front air bag malfunctioned. There is a short. I took the car in for repair, there have been several recalls on this model for the air bag, mine is not included. The air bag has shorted out. This is a huge safety issue.
I bought Mercedes cla 2015 on jan 2015 and I drove the vehicle where my audio system used to reboot time to time once in a while but it used to come up. So I did not mention and take it to dealer that time but recently, after driving 53k mile, it completely stopped working and only rebooting itself. Later I found out there was recall about 2015/2016 cla audio recall "reference tsb no. 2015110001". So I took it to dealer "Mercedes benz houston greenway" and they said they can not update unless they change control unit. I also called Mercedes benz customer service but they also same thing. So I paid 50% cost which is $1457. This looks unfair to me because it had issue and it has recall too.I need proper help here as this does not look right to me and I am starting my voice here to resolve
1) the truck opens for no reason whether the car is parked or driven without trunk feature being activated. This happens when driving down a 4 lane highway at night and day. 2) collision prevention of light displayed & won't go off. (see attached). Google indicates that the passenger air bag has an issue.
airbags 2 complaints shown
Tl* the contact owns a 2015 Mercedes-benz gla250. While driving various speeds, the air bag and seat belt indicators illuminated and remained lit. The air bag malfunction warning indicator was also illuminated. The vehicle was taken to an independent mechanic who informed the contact of NHTSA campaign number: 17v627000 (air bags). The vehicle was taken to Mercedes-benz of pembroke pines (954-644-5035, located at 14199 pines boulevard, pembroke pines, fl 33027) where a diagnostic test was recommended. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 72,747. Parts distribution disconnect.
Takata recall. I was in an accident in my car in march of 2017 where driver and passanger airbags were deployed. Driver's front tooth was knocked out and left side damaged. Passanger side airbags side airbag deployed but not sure about rest. I don't know if the airbags did what they were supposed to but the car is a total loss and with my insurance and title holder (car loan). The driver had skin lacerations from airbag and I dn't know what went off where and have memory loss so the insurance company would be better able to asess.
powertrain 2 complaints shown
Tl* the contact owns a 2015 Mercedes benz gla250. While driving approximately 15 MPH, the vehicle stalled without warning. The vehicle was towed to a dealer and repaired; however, the check engine waring light illuminated intermittently. In addition, the vehicle would not go into reverse. While the vehicle was in park, it jerked. The vehicle was taken to a dealer again where the failure was undetermined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
A1 incoming email request: email from consumer re 2015 Mercedes benz cla250 4matic transmission issues, Mercedes benz will not addressed the issue. *smd the consumer stated the vehicle jerked violently when down shifting from 1st through 4th gear in both drive and reverse. Additionally, the vehicle would get stuck in 2nd gear and would not shift up or down. The problem was sporadic. Mercedes benz informed the consumer, if they could not duplicate the issue, they could not fix it.*jb updated 01/03/17.*jb
brakes 1 complaint shown
Had an update on the software to control collision prevention on the car, and soon afterward it began to deploy at certain spots without any other car in front for at least 50 feet. Took it back to the M-B Seattle dealer and after 4 weeks of investigation, I was told that the matter is exterior to the car and that the car performs as intended. T still drive the car and it still gives me warnings of impending to engage the collision detection braking system. I don't feel very comfortable driving it in the city.
seatbelts 1 complaint shown
Tl* the contact owns a 2015 Mercedes-benz cla250. When the gear was shifted into reverse, the seat belt became too tight around the contact's waist. It was difficult to move the contact's waist and thighs. There was no warning indicator illuminated. The vehicle was taken to park place motorcars Mercedes-benz fort worth (817-310-9745, located at 5601 bryant irvin rd, fort worth, tx 76132) to be diagnosed, but the cause of the faillure could not be determined. The failure recurred. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 24,000.
body 1 complaint shown
Back door was ajar and there was no warning display to state the door was not closed completely. I was able to pull out of my driveway and the warning did not display until I was driving. Safety issue especially with small children in the back seat. *tr
visibility 1 complaint shown
The contact owns a 2015 Mercedes-Benz GLA250. The contact stated that the sunroof panel was tilted on one side and fractured. There were no warning lights illuminated. Upon researching the failure, the contact associated the failure with NHTSA Campaign Number: 19V918000 (Visibility); however, the VIN was not included. The vehicle was taken to the local dealer, who confirmed there was no recall coverage on the VIN for the failure. The dealer provided an unknown diagnosis. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not under recall. The failure mileage was approximately 85,000.