Unable to fill gas as pump repeatedly shuts-off while trying to fill and would even over flow out of the filler neck. Tried 2 different pumps at local QT without luck.. Drove up to local Phillips 66 with exact same issue. Found several other owner with similar issue and found the following Service Bulletin posted on "NHTSA": https://static.nhtsa.gov/odi/tsbs/2015/MC-10147283-9999.pdf My vehicle build date is not covered under this Service Bulletin, however, suffering exact same issue.
2015 MINI Cooper Convertible owner complaints
53 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 5 complaints shown
The fuel filling nozzle turns off repeatedly while trying to fill the fuel tank and spills out causing a safety and environmental hazard, regardless of the pump being used. As a result, no fuel goes into the gas tank, instead it goes all over the car and the ground.
When refueling, fuel is rejected after dispensing about 1/8 US gallons, about 4 oz. Of course, fuel spills are a hazard - both in possibly of fire, and to the environment - by contaminating ground water. Dealer said that there are several solenoid operated valves and replaced fuel tank and fill pipe, a cost to me of $2400.00. There are many reports of this on social media, one person suggested holding the fuel nozzle upside down which made a larger spill.
Fuel tank causes gas pump to click off after dispensing a tenth gallon of gasoline. Gas spills from gas tank while removing pump creating a safety and environmental hazard. Fuel tank will not accept gas at pump. No warning lamps, messages, or symptoms were present prior to the failure. Mini Cooper dealership stated that service valve in tank has failed and entire fuel tank must be replaced.
On July 12 early morning hours I left Maryland drove to Augusta GA and continued on to Decatur GA totaling 704 Miles. Within an hour of me arriving to Atlanta, I attempted to leave the house again and the car would not crank. I had it towed to Global Mini there in Chamblee, GA. The key stopped communicating with the car, and I was asked to give them my spare key-I did not travel with my spare key and the key fob design does not have a replaceable battery per the dealership the fob is designed to charge while driving. I had to pay for someone to overnight my second key-which did crank the car. I had to purchase another key and I had to rent a car until they ordered another key to have sent to the dealer because the dealer does not make keys. This is a safety issue because i made several
powertrain 4 complaints shown
While in bumper to bumper traffic car lunged while accelerating. Was at a complete stop then lifted off brake and began to feed in gas when the transmission shifted from first to second (automatic transmission) the car lunged or jumped forward. The action was so severe my first action after hitting brakes was to check rear view mirror thinking I had been rear ended. Car has 19700 miles and went into ottos Mini for evaluation and repair of other issues and was told transmission is in normal working order. However my service adviser told me that she personally had experienced the same issues and that its due to too much technology in the cars.
Cpsc: Mini cooper: consumer stated the cruise control would disengage. *ss the consumer stated discovered when using the clutch and down shifting the cruise control did not disengage. The first time he tried the cruise control, while down shifting the vehicle maintained speed and shot forward instead of slowing down. *jb
When refueling, nozzle kept shutting off, a gallon was pumped after nine attempts, also fuel erupted as the fill tube was filled with gas. reluctant to drive this car not knowing how much gas is in the tank. The needle shows less than 1/4 and miles remaining fluctuates between 80 and 110 miles. We are told that this problem exists in many mini automobiles, dealer has replacement gas tanks, but same problem exists Parking our Mini, indication of "roll back" is possible when car is parked. Shifter unit was replaced due to torsion spring.
On display I am getting warning " secure vehicle with parking brake when stationary" whereas my car is in park position with hand brake applied. The warning still shows up. The gearbox works fine the car drives fine. Its the warning that doesn't seem to go away. On diagnostics is shows code "420106" . DEFECTIVE GEAR SHIFT LEVER SPRING
engine 3 complaints shown
Excessive carbon build up on engine intake ports at 35k miles. Car purchased new, has oil changes by dealer every 5k miles, and is filled with 92 octane gas. Lots of people posted on internet over last 7-8 years that minis are prone to this issue and BMW hasn't resolved it. When asked if this should be routine maintenance, if this was driving or fuel issues, dealer said none of the above. Yet resolving this issue is about a $600-1000k repair! This either needs to be a routine maintenance, recall or service bulletin put out to owners/dealers. BMW needs to own up to this issue.
I took my 2015 Mini in for its last service before converting my lease into a financing deal and purchasing car. I was informed there was an engine recall due to crankshaft bearing problem. They have know about this issue for 2 years yet never informed me. My dealer says they have done hundreds of engine replacements. Why is this not public? I think bmwusa is hiding this from the public! While its nice they replace the engine, this is going to effect my resale value.
Crankshaft pulley went out at 50,000 miles while in motion making car overheat.
electrical 2 complaints shown
My 2015 Mini cooper 4 door hardtop was parked in my garage. I started it but had not put it into gear yet. I opened the door and got out (car didn't budge) and as I walked back towards the rear, the car lurched out of park and reversed which caused it to pin me in between the car and the garage beam as it continued to roll quickly backwards as if someone was accelerating. When contacting Mini, they had one of their inspectors come (no documentation provided to me). I was called (again no documentation) and told that the engineer found no fault in the transmission or electrical system and that this was not a defect. They have since been unresponsive with providing documentation, haven't been ale to acquire parts to fix my damaged vehicle and refuse to acknowledge that there is somethin
While driving on freeway in 109 degree temp the service engine light came on. Proceeded with trip home (approx 2 hrs). Made a service appt online with Mini of Stevens Creek which was for 3 days later. Upon inspection it was found that vehicle had multiple problems. Service Advisor would not allow me to drive vehicle home while awaiting parts that were on B/O. Estimated it could be as long as 2 months before repaired because there were 391 units coming in next delivery but my vehicle was number 403 on the list requiring this part and would have to wait for the following months delivery. I was quite alarmed of the repairs needed since my vehicle has <28,000 miles and well maintained.
brakes 2 complaints shown
Without any warning lamps,The vehicle started pulling left when the brakes were applied a certified mechanic looked at it and feels that is the due to a defective DSC/ABS control unit. The unit hasn't been otherwise inspected but is available for inspection
Coming up to an intersection, the car started to slow normally. Then the ABS kicked in and the car did the shudder like when the ABS is active. Then the ABS turned off and the brakes went spongy. The car rolled into the intersection through the stop sign. This happened several more times. We brought the car to Mini of austin in texas. They couldn't find anything wrong. No codes were thrown. My wife too the car back, and drive back to salt lake city, utah. She experienced subsequent identical brake failures. We took the car into Mini of murray. They have had the car a month, and cannot duplicate the issue. Corporate Mini will not authorize any part replacement at all. They want us to take the car back. I don't feel that is a smart or safe idea.
cruise control 1 complaint shown
I made a right turn from the main street, into the parking lot of a strip mall, then an immediate left turn, and another right turn into the right angle parking slot. All the while having my foot on the brakes, I started to shift into park, when it was in the right spot. The Mini instead coming to a stop, revved up, jumped the curb and hit the store in the front. The air bags deployed. I had my foot on the brakes really hard, all the time but the brake pedals were locked up. It would not move up or down. Sat hard on the floor! When the tow truck came, the brakes were still locked up and the gear was in park and couldn't be moved from there. The seat belts couldn't be retracted either. Mini engineer claims that there is nothing wrong with the car and I can safely drive it after the b
body 1 complaint shown
Tl* the contact owns a 2015 Mini cooper. The contact stated that he noticed that the front passenger and the driver side carpet was extremely wet. The vehicle was taken the dealer where the technician drained the tube leading from the air condition unit, but the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 4,500.
suspension 1 complaint shown
What component or system failed or malfunctioned, and is it available for inspection upon request? CONTROL ARMS AND BUSHINGS How was your safety or the safety of others put at risk? CONSTANT CREAKING AND CLUNKING OF FRONT SUSPENSION Has the problem been reproduced or confirmed by a dealer or independent service center? MANY OTHER OWNERS OF THE SAME YEAR AND GENERATION HAVE THIS SAME ISSUE Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NOT YET Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO
steering 1 complaint shown
The proportioning value that controls brake function had a catastrophic failure and caused the brake calipers especially the left front to lock suddenly. The caused the left front wheel to lock and caused the car to pull hard to left and become difficult if not impossible to control. The car pulled hard left and risked the car moving uncontrollably into on coming traffic. The failed part was saved and is available for inspection. The safety of the driver(my wife) was put at risk during the loss of control of the car. Other cars in the area were also put at risk simply due to the loss of control of our car. The problem was confirmed by the independent service center. The vehicle was not drivable and was towed to the dealership. The dealership thought the root cause was the brake ma