Tl* the contact owns a 2015 Subaru xv crosstrek. The contact stated that while driving at 5 MPH to make a three point turn, the vehicle would not shift out of reverse. The contact called a tow truck and he was able to get the vehicle out of reverse after a lot of maneuvering. The contact proceeded to drive the vehicle to the dealer to have the vehicle diagnosed. The mechanic stated that they were unable to duplicate the failure. The failure continued to occur intermittently. The manufacturer was notified of the failure. The approximate failure mileage was 2,287.
2015 Subaru XV CrossTrek owner complaints
98 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
powertrain 6 complaints shown
While on a very slight downslope, with the transmission in park, the vehicel rolled down the hill with no one in it. Had I been standing in front of it, I would have been run over.
Driving at night on interstate approximately 70 mph using adaptive cruise control. Suddenly engine revs higher and car slows down. Cruise control deactivates. Applying gas cause the engine to rev but car continues to slows down. Pulled to side of interstate. Infotainment system screen flashes to black then back on. Turned car off and back on again and behaved normally. Was able to continue driving with no issues. This same sequence of events also happened approximately one year ago. So this is the second occurrence. The first time I knew I had a bad O2 sensor so thought it may be related to that but the sensor has now been replaced and the same issue has reoccurred.
Several components' issues and scheduled to take back to Subaru dealer on 12/16/2022. Several times after parking car and getting back in, when shifting to 1st gear to take off, the car goes in reverse instead of forward. Rear backup camera sporadically works. Tire pressure light came on and won't turn off. Front end shakes when braking dealer said it was new brakes, but still happening. Front passenger seat belt locked and will not release, no one can sit in front seat. After purchasing the car, and having so many issues, checked the fluid and there was not a drop of oil on the dipstick. Nothing but problems with car from the date of purchase.
Cv joints went bad around 100,000 miles when warranty expired. All freeway driving, even tho car was purchased for more off road/unpacked road use, which hasn't happened much. Guess if I did use it more off road this wld have happened earlier & be covered under warranty. Needs to be a recall on this issue.
I have owned this vehicle since 2018 and at random times on the highway the engine will lose power and the car will drift to a halt. No warning signs beforehand and this has happened at various stages of highway drives. Pressing the accelerator will only cause the car to slow more. After each time I have had it towed to the nearest Subaru dealership and they cannot find any issues. I have read several other complaints on here describing the issue perfectly. It seems either Subaru cannot figure out whats wrong or simply doesn't care. I have been very lucky to have gotten to safety each time this has happened but I feel serious harm can be caused by this problem. My vehicle has been inspected by several different Subaru dealerships and I get the same runaround every time. The service
other 3 complaints shown
Experiencing trouble removing ignition key, and getting worse over time. I must start the vehicle a few times, place it in reverse then return to park. Then I am able to remove the ignition key. The vehicle only has 66000 miles. This is certainly not normal wear and tear.
Sunroof exploded while I was driving 60 MPH on the highway. I heard a loud boom, like a gun firing, and then glass flying everywhere. Glass went in my eyes, on my head, down my jacket, all over in the car, and all over the roof. The sunroof was "bubbled" outwards. This is a new vehicle with less than 450 miles.
Driving on the freeway for 1.5 hrs when car just went limp. Accelerator wouldn't work, started to pull over, car came to stop and it was dead, except for electrical. Tried to restart for over an hour and although it cranked, it would not turn over. Again all electrical was fully functional. After having it towed, the next day it started right up and no warning lights are on on the dash at all. Vehicle is serviced as scheduled, and only has 47,000. After researching forum I have found it is somewhat a popular thing but dealeerships cannot replicate the problem, yet in keeps recurring to owners. Seems to be a factory issue or some sort of faulty part that is cutting the fuel process. When you are stuck on the side of the freeway in the dark, it is extremely dangerous and just hope no other c
airbags 2 complaints shown
Air bag light stayed on after turning the car on and stayed lite while I continued to drive home. No collision or injury to vehicle occurred between the time the car was turned on and then turned off at home. Also no accident has happened in my time owning the vehicle.
As driver was parking in front of her home, vehicle accelerated in response to braking and rammed into front porch, about 60 feet away. Despite force of collision, no airbags deployed.
engine 2 complaints shown
While driving at normal operating speed, the vehicle experienced a sudden and complete loss of engine power with no prior warning. There were no dashboard alerts, warning lights, or check engine indicators before the failure occurred. The vehicle became immediately unsafe to operate and had to be pulled over in a main highway center lane divide. After inspection by a licensed mechanic, it was determined that the engine suffered catastrophic internal failure due to oil and engine coolant mixing. This resulted in complete engine failure and rendered the vehicle inoperable. The vehicle has been properly maintained with all routine oil changes and inspections completed on schedule. There was no indication of overheating or mechanical issues prior to the failure. The condition that caused the
Engine stalled without warning while driving on highway: I had been driving for about an hour and a half when my low fuel warning light came on, which meant I still had 70 miles left until empty. Almost immediately after, while driving on the highway in the middle lane, my engine made a revving noise and my car lost power (pressed gas pedal, but nothing happened). Prior to that, the car drove normally. Thankfully, I was able to exit off of the highway, at a snail's pace, and pull into a parking lot and as soon as I did, the car died and all of the lights on the dash came on. Radio still worked. No warning lights came on before the car lost power, except for the low fuel light. I tried to re-start the car, but the engine did not turn over. I had to call a tow truck and by the time the tow t
cruise control 2 complaints shown
After removing car from garage, while slowly driving uphill in alley (less than 15 MPH ), car accelerated on its own while my right foot was in the air on the way to brake to slow down for a turn. The car moved & sounded as if accelerator had been depressed, but it wasn't by the driver! I was able to stop the car with the brake, but unintended acceleration caused car to overshoot where I wanted it to go by several feet. It didn't collide with anything. I heard a "thunk" below car a couple of seconds before the acceleration. I brought car to dealer at earliest appointment - oct. 11. They suggested it was the continuous variable transmission. I knew car well enough to know what I experienced was not how CVT operates & insisted on speaking to supervisors. They helped me open an inves
From a stop or at low speeds, when you press the gas pedal there is a delay of approximately 1.5 seconds before the engine responds. This is particularly dangerous when pulling out into traffic from a driveway, or if you need to quickly maneuver to avoid a collision. Subaru technicians have inspected the vehicle, and they say nothing is wrong mechanically. I believe this is a flaw in the ECM programming. A quick google search reveals hundreds of other people have the same problem with various models of Subaru. There are several aftermarket devices which claim to fix this by connecting to the obdii port and changing the programming so it matches the accelerator pedal linearly. One such device is https://www.sprintboostersales.com/Subaru I should not have to rely on an aftermarket a
body 1 complaint shown
Sunroof spontaneously exploded while driving 65mph on highway.
steering 1 complaint shown
I was driving on a 2 lane highway going 55mph. My knee bumped the steering column and at that moment the dash went blank, I lost power steering and brakes. I was able to pull over onto the shoulder before the steering locked up. I had no idea what had just happened. After awhile I discovered the car would restart and drove the remaining 20 miles home with no problem. It wasn't until I called the dealer the next day and looked online that I realized what had happened. I'm short , 5'1' and had the steering column at the lowest position and the seat forward. I've moved the column to the next setting higher and believe this problem is now unlikely to recur. The lowest column position should be eliminated . Dangerous!!
electrical 1 complaint shown
Reverse lights and rear view camera will not turn off. They stay on in drive, neutral, park and the manual mode. I've been to the Subaru dealer and another mechanic and they cannot resolve without major labor hours to look into the issue. This is extremely dangerous. Cars behind me will believe I am reversing into them since the lights are always on (they may decide to take unnecessary evasive action). This is also blinds drivers who are behind me as the bright reverse lights are always on. Something needs to be done about this. This is not safe. This happens in motion, in park, etc. I've done no modifications to this car and this car has never been jump started. I would be happy to upload videos of this incident occurring as I have many. With the reverse camera staying on the car's infota
suspension 1 complaint shown
UNKNOWN exact cause. Rear end of vehicle suddenly appears lower than normal. Suspension seems to be issue. Feels as though vehicle lost suspension in rear with no obvious outward cause. Awaiting inspection at dealership. Does not seem safe to drive in current condition with unknown cause of issue at this time. having vehicle towed to dealership for further diagnostics today.
brakes 1 complaint shown
caliper seized and caught on fire, front passenger side. Was told by mechanic second Crosstreck this week with same problem.