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ProblemsByVin Index / 2015-VOLKSWAGEN-CC / COMPLAINTS
Full complaint record · NHTSA

2015 Volkswagen CC owner complaints

30 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

other 6 complaints shown

12/31/2021 ODI #11445694.0

Rearview Video Systems does not work. More commonly known as backup cameras, this technology helps the driver see behind the vehicle to avoid backing over people when moving in reverse. from long running forums it seem to be a long running problem. Customer take there cars in only to find the dealers can't fix them.

12/12/2017 30,000 mi ODI #11054105.0

Recall on a fuel pump/ modular with no fix since 8/16/2017. Today 12/12/2017 still no remedy or fix for the issue. Safety concern as I carry my family in the car. So far thankfully nothing has happened as of yet.

12/08/2017 ODI #11053506.0

Tl-contact owns a 2015 volkswagon cc.... Contact stated recall letter was for fuel pump flange piece. Contact stated she had called volkswagon of america twice. Dealership had stated they do not have parts to fix fuel pump. Volkswagon of america also had stated they are determining what parts need to be replaced. Contact spoke with volkswagon manufacturer .. Representatibe by the name of jackson... Stated that they havent determined what the problem is with the fuel pump. Contact wanted number to federal trade commission at 202-326-2222 1recallsassociated with this vinmanufacturer recall number20ae NHTSA recall number17v509 recall statusrecall incomplete, remedy not yet available summaryon certain vehicles, there could be an interruption in electrical power to the fuel pump contr

07/26/2019 38,000 mi ODI #11235025.0

Tl* the contact owns a 2015 Volkswagen cc. While driving various speeds, the vehicle suddenly shut off and was able to restart. The vehicle was towed to an independent mechanic who diagnosed that the fuel pressure sensor was faulty. The sensor was replaced, but the failure recurred. The vehicle was towed to flow Volkswagen (5601 roanne way, greensboro, nc 21409) where it was diagnosed that the fuel pump fuse was faulty. The fuse was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 38,000.

04/25/2018 ODI #11090020.0

This concerns recall, 17v509, for my 2015 vw cc. It has almost been a years since the recall was issued but still there is no fix in sight. The recall states that the problem could leave me stranded at best and cause a wreck at worst. I have avoided driving the car since last august and I sure hate paying for something I am afraid to drive. Such a long wait for such a seemingly simple fix is ridiculous. Maybe vw should be forced to supply us with rental cars until the fix is ready.

04/10/2018 ODI #11084341.0

On oct 1, 2017 received a recall notice from vw. Recall 20ae fuel pump control module. NHTSA 17v509. Today is april 10, 2018 & vw advises they do not have the parts to fix this recall. In the meantime because of this issue my battery continues to drain and I have already replaced 2 batteries since I have owned the car. Also I want to be reimbursed for my last battery purchase. Can u help?

electrical 3 complaints shown

4 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/31/2017 ODI #11057728.0

Manufacturing recall # 20ae NHTSA recall # 17v509 onterruption of power to the fuel pump control module may cause loss of power while in motion that could increase crash causing injury/damage recall fix still not available from mfr

10/25/2020 98,800 mi ODI #11366329.0

As I was making a u-turn I could hear a noice from my steeling wheel and immediately the airbag light came on and read "error: airbag". I couldn't help but panic thinking of all the possibilities that can happen. I noticed the buttons on the steering wheel weren't working and later realizing my horn didnt work either. I called the nearest dealership and they automatically wanted to charge me for a diagnosis. They insisted that they had already worked on an airbag recall (69y5) my car had and that the diagnosis found "numerous codes." one of them was code vag00588 -driver airbag igniter upper limit exceeded telling me they need to install a new steeling wheel clock spring. Debris like fibers and hairs interfered with the wires causing the wires to break internally and resulting in

04/28/2020 ODI #11322483.0

I started to hear a weird noise when turning. A couple of days later the airbag light came on and the horn and buttons on the steering wheel stopped working. It's very dangerous to drive without a horn and it's scary to know that your airbag won't deploy in a crash. This happened at 50,000 miles.

suspension 2 complaints shown

12/15/2016 29,712 mi ODI #10935565.0

I noticed a noise earlier this year while driving and I was convinced it was flat spots on the tires or road noise.. I found out recently that the tires on my car are cupped and need replaced immediately. So I did some research online to find that thousands of people have the same issue.. Volkswagen refuses that it is an issue with their car!! From what I have read there is design flaw in the suspension that causes tire cupping and feathering.. I contacted continental tire and they explained that this is a common issue on these cars and that it is volkswagens responsibility. Volkswagen puts blame on continental... How do tires cup themselves????? *tr

08/07/2017 16,167 mi ODI #11013434.0

Road noise at 60mph made me inquire at my 2 year maintenance event. My car only have 16000 miles and there is uneven wear and cupping in the rear tires, per the dealership. They said there is nothing they can do about it (without me paying for it). After searching the internet I have found numerous cases of vw cc owners complaining about the problem only for vw to do nothing. It is a systemic problem with how vw sets up their suspensions which is leading to poor tire wear and cupping. The suspension is not set up properly from new, and it takes every owner 10-20k miles, a new set of tires, and an alignment to remedy the problem.

airbags 2 complaints shown

5 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
11/16/2017 ODI #11046433.0

Loss of motive power while the vehicle is in motion on city street and loss of power from stationary position at red traffic light to a in motion green light pressed on pedal with no motion. This happened from the day I purchased the car while salesman was in the car explaining the cars specifications . When it happened he said its part of the next feature of car. He asked me to leave the car in a stationary position on incline and remove my foot off the brake and allow the car catch gear without pressing on the gas pedal that it drove up on its power and not mine. Shook my head and said "I already bought the car and cars have been doing the incline costing a long time, what are you not telling me?" it seemed that he was avoiding what happened when we lost power. It happened the same

08/29/2022 ODI #11481759.0

The clock spring on this vehicle is defective. Airbag light is on, all steering wheel buttons/controls no longer work and the horn no longer works. Online research shows this to be a known issue for this model year and beyond. Additionally, there was a recall for this exact problem for the previous model year. Further research found the following NHTSA document https://static.nhtsa.gov/odi/tsbs/2018/MC-10149942-9999.pdf as a limited warranty extension that includes this model year. However, dealer service and Volkswagen customer service have no knowledge of this limited warranty update and or that this vehicle VIN is not included. This has now made this vehicle UNSAFE to drive without working air bags.

lighting 2 complaints shown

09/28/2023 60,000 mi ODI #11547128.0

The contact owns a 2015 Volkswagen CC. The contact stated that while operating the vehicle, the back over prevention camera failed to display an image. Additionally, the brake lights and turn signals failed to operate as needed, and the electronic trunk latch was inoperable. Upon inspection, the contact discovered that the trunk wiring harness was damaged from wire fatigue, caused by the opening, and closing of the trunk lid. The contact replaced the wiring harness. The electronic trunk latch mechanism was not replaced. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 60,000.

06/20/2018 43,888 mi ODI #11102801.0

Failed state safety inspection: 'fog lights remain on once hi-beam lights are activated.' my wife purchased a brand new 2015 Volkswagen cc from atlanta georgia Volkswagen dealership. She moved from ga to md in april 2018. Therefore, she had to have the car md safety inspected. The car failed because the fog lights remained on once the hi-beam lights were activated. Md state laws requires the fog lights to automatically shut off when the hi-beams are on. This car has never been in accident nor service by anyone other than Volkswagen. I took the car to local Volkswagen (pohanka) and they ran diagnostic. Unfortunately, the Volkswagen mechanic identified the vehicle as being coded incorrectly with (german specification) verses us specifications. Pohanka service manager contacted volkswa

body 1 complaint shown

12/31/2021 ODI #11445695.0

Interior head liner cloth fell down and separated from the roof causing visibility problems. first car I ever had that did this.

brakes 1 complaint shown

11/04/2024 ODI #11623491.0

2015 Volkswagen cc I was told that the ABS module has gone bad. Some of theses vehicles are on recall, mine is not. I was also told by the dealer that there is a national backorder on this part. I’m not sure what I can do at this point.

fuel system 1 complaint shown

08/15/2024 105,000 mi ODI #11608692.0

The contact owns a 2015 Volkswagen CC. The contact stated while stopped at a traffic signal, the signal changed to green and the contact depressed the accelerator pedal; however, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to start. The contact stated that numerous warning lights were illuminated on the instrument panel while attempting to start the vehicle. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The mechanic informed the contact of NHTSA Campaign Number: 17V509000 (Fuel System, Gasoline). The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

steering 1 complaint shown

06/05/2019 ODI #11218147.0

The car had an air bag recall fixed and a few weeks later the air bag light came on and the horn won't work. Now the dealership wants the customer to pay for repairs stating that it is the clock spring that is broken. This problem is a direct result of the air bag repair.

engine 1 complaint shown

04/15/2024 ODI #11583081.0

Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank… recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and there’s a puddle of gas in it and that’s why I have the strong smear smell of gas in my vehicle. He says that it’s not even safe for me to drive the vehicle at this time and at this time, I’m trying to buy another car because I have to keep the windows down, so I don’t pass out from the smell of gas … I called Appleton Volkswagen of Sanford as they switched out the whole fuel tank at 80,000. The vehicle has about 190,000 now … there

Showing 300 of 30 total complaints. The full federal record is available at nhtsa.gov/vehicle/2015/Volkswagen/CC#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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