2016 Cadillac XTS owner complaints

I came out to my car last year in the summer and my screen was shattered in the corner it has gotten worse and not I can not even use the touch screen any longer.

While driving on highway I-5 car started jerking and did not want to accelerate when I put my foot on the gas. I pulled over and restarted the car it would not go in gear and moved 2-3 miles an hour at a time. Tried putting it in reverse and would not move at all. I was not far from dealership so on the highway with flashing caution lights made it to dealership. The car has been with the certified gm dealership for 6 weeks a 2016 Cadillac xts with 1400 miles dealership mechanic states car needs a new transmission. Gm has yet to make a decision and want to put a rebuild transmission in the car. There has to be a factory defect that jeapordized my safety and others safety on the highway that gm is not willing to acknowledge.

The screen on the Cadillac CUE system has cracked/spidered and now has become a serious safety issue. You have to continuously fumbled around pressing buttons while driving. I have contacted GM numerous times and have gotten the run around. I understand that there are a few class action lawsuits still ongoing over this safety issue. Is the NHTSA looking into this problem?

when You fill up the car. gas leaks to the ground. I culd smell the fumes coming out of my home heater vents in My bedroom. I went to the garage and the fumes were very strong. I open both garage doors a nd the man door. then worried about a explosion,Gas water heater is in the garaaage. But I got into the car and drove it out to the driveway! I bought the used car from Cathedral city Lexus dealer. 5-9-2023. the filled up the car for Me and I smelled gas. I just assumed that the spilled some...5-19-2023 I filled it up again at Costco, and that night I smelled thee fumes.I took the car to the shop a they said it had to be replaced. We are now waiting for the new Gas tank to arrive. Aut shop Claims it can't be repaired. I can and will bring the old gas tank Home....for You inspection.

Spider cracks in CUE system not allowing visibility during reverse, safety concern.

On 2/31/16 I drove my new vehicle from my home to the grocery store approx.2.5 miles away,as I was parking my vehicle in the h/c spot ,a good "samaritan" tapped on my window & informed me that my new vehicle was leaking gas,he called 911 to have the fire department clean up the gas spill,I called triple aaa to deliver my new vehicle to the car dealership in delray beach fla,they repaired the gas line in a few weeks,however on 3/6/16,I was driving to my sunday mass @ our church in tequesta fla.when the car abruptly stopped in the middle of the driveway@ the church parking area again a parishioner(a good samaritan) signaled me to stop because gas was leaking from below my vehicle,I called gm road service to retrieve the vehicle & deliver it to the car dealership in delray beach fla.the deale

Transmission issues. In Virginia in addition to other states with same issues. Judge IN Michigan order class action suit to go forward against GM. Virginia cars should added to the list of other 26 states identified by the court.

For the past 3-4 weeks while driving, the cue system will start to beep, change pre-set radio channels and the screen will freeze up. The beeping still continues. After a short period after turning the vehicle off it is fine but begins the same symptoms after about 5-10 minutes of driving. I brought the car to the dealer where they made it appear that they had little or no knowledge of any problems. I informed them I've been in the auto repair business and am very familiar with all the cue complaints. The car was kept for 4 days and then I picked it up. I was told it was a simple software update which I replied to the service advisor that I didn't think so. (I guess my experience in business means nothing!). I drove away only to have the same issue after about 5-10 minutes of d

Cue radio, climate, navigation, bluetooth system keeps freezing up. Now the screen has begun to spider crack. This is a very common problem amount all cadilac's models using the cue system. It is strange that they haven't a recall and fix.

Screen completely unresponsive and delaminated

Tl* the contact owns a 2016 Cadillac xts. The contact stated that a crack developed on the radio home screen. Due to the crack, the screen was inoperable. The contact reached out to les stanford Cadillac (21730 michigan ave, dearborn, mi 48124) and was informed that the vehicle needed to be inspected which was still pending. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 39,000.

Hazard lights go on automatically while driving. This creates a huge safety issue, especially when driving in high traffic areas as other drivers may mistake Hazard Lights as turn signals. I brought my vehicle in to a Cadillac dealership in December of 2020 to replace the Hazard Light switch. They replaced it with OEM parts, and the issue started happening again in April of 2022. The Hazard Lights will also engage when the vehicle is not running, so this discharges the battery to the point you need to buy a new one. Cadillac needs provide customers with safer Hazard Switches. This is the second time within 2.5 years the Hazard Lights need to be replaced.

20-inch aluminum alloys wheels are all bent. I purchased this vehicle from a dealer near Lansing, Michigan. Upon test driving there were 2 wheels low on air. The dealer inspected the wheels and assured me they were fine. Once I got home I took the car to a local dealer who confirmed that all 4 rims were bent. This was also confirmed by the local tire shop. 4 rims for the vehicle were almost $[XXX], which also had a 3-4 month back order. The dealer and tire shop confirmed that bent 20” rims are a major problem for GM and aftermarket wheels were the only option if I did not want to wait months. I contacted the previous owner of the vehicle (they left their registration under the car seat) and they confirmed they had the same issue. The previous owner was told It was tires, and after

I was forced onto the shoulder of the interstate by a vehicle that came into my lane. As I went onto the shoulder, I hit a pothole (there were several), and it split my factory rim in half, damaging my tire, also. It took me several days to find a reasonably priced replacement factory wheel as I could not afford $900 to replace one wheel that should have been able to withstand a pothole on the side of the road. I had to pay $215 for a wheel from a company in Wisconsin that had to ship it to me. and it is a used wheel that has a lot of curb rash, damages to it, so who knows how long it will withstand daily driving. I had to buy a new tire for $115 and wait for that to be shipped so I could pick up. Then I had to pay to have the tire put on the wheel and balanced. This also left me on the

Cpsc: my 2016 xts Cadillac was involved in a road accident monday, feb.6 in harper county, kansas. It sustained approx. $20k damage, including locked seat belts. *bf updated 04/21/2017*js

My 2016 xts Cadillac was involved in a road accident monday, feb.6 in harper county, kansas. It sustained approx. $20k damage, including locked seat belts, which were in use at time of accident. My car has been in the body repair shop since noon on that day, feb. 6 and at present time it is at the second repair shop (Cadillac dealer) awaiting seat belt repairs. They claim that the parts are either "unavailable, out of stock, obsolete, or discontinued." and this is for a 2016 vehicle which has 6,000 miles on it. This is totally unacceptable service from general motor company to not provide seat restraints on a Cadillac this new....and which is still being sold at dealers today. Surely there is some way to force general motors/Cadillac to supply seat restraints for th

The contact owns a 2016 Cadillac XTS. The contact stated that the ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the seat belt was the cause of the air bag warning light being illuminated. The vehicle was taken to another independent mechanic, who stated that the system needed to be reset. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 44,000.

Water is entering the trunk where the spare tire is located. It happens when it rain and when the vehicle is washed. I cannot determine where the water is entering the vehicle. The trunk floor does not get wet. Only get wet in the spare tire area under the trunk floor

The contact owns a 2016 Cadillac XTS equipped with Vogue Tires, Tire Line: Signature V, Tire Size: 245/40/R20, DOT Number: (Unknown). While driving 35 MPH, the rear passenger’s side tire experienced a blowout. The contact stated that prior to the failure, a mechanic informed her that all four of the tires appeared to have splits in the sidewalls of each of the tires. The contact believed that it was the cause of the tire failure. The vehicle was left on the side of the road and the contact was picked up. The tire was not replaced. The tire failure mileage was unknown. The vehicle failure mileage was approximately 54,000. The VIN was not available.

Catalytic converter cracked creating exhaust leak into engine compartment. The converter has been replaced 3 times in 75,000 miles for this defect. The latest replacement has now failed and is leaking exhaust necessitating a fourth replacement. Replacements to date: 1) March 12, 2016 2) March 8, 2019 3) March 21, 2021 4) July 25, 2022, not yet replaced