Owners report recurring passenger airbag indicator malfunctions—the warning light cycles on and off unpredictably, sometimes illuminates when no passenger is present, and occasionally displays "ON 2" status before reverting to off mode. Multiple warning chimes often accompany these events. One owner with code B0074 (passenger presence module) found that recall 18208 addressed the issue for some VINs but not theirs.
The service airbag light also appears frequently without obvious cause. One dealer quoted $481 for steering airbag replacement on a vehicle with no driver-inflicted damage.
More concerning are collision-related failures. One owner reports airbags did not deploy during a rear-end collision, resulting in passenger injuries. Another describes both driver-side airbags deploying at bumper-tap speeds (under 5 mph). A third discovered that prior third-party repairs masked serious SRS problems—wrong seat belts, loose bolts, spliced wiring, and improper module installation that cost $4,050 to correct at a dealership.
One complaint references an engine speed reduction issue and dashboard warning lights that created highway safety risks, though the core failure remains the airbag system inconsistency.
Failure modes owners describe
Passenger airbag on/off indicator malfunction
Passenger airbag warning light illuminates and extinguishes intermittently or remains on when no one is seated in the passenger seat. In some cases, the indicator shows 'ON 2' status and may revert to off mode unexpectedly. Owners report warning bells accompanying the display. Associated with failures in the passenger presence detection system.
When: Intermittent; reported at various mileages including 174,000 miles
Symptoms owners cite: Passenger airbag light coming on and off repeatedly; Warning indicator showing 'ON 2' when seat is empty; Multiple warning bells/chimes sounding; System toggling between on and off modes without driver input
Codes mentioned: B0074 (passenger presence module fault)
Repairs/costs cited: One owner reported recall 18208 exists for certain 2016 Malibus but their VIN was not included
Recalls/TSBs owners mention: Recall 18208 issued for certain 2016 Malibu models (not universal across all VINs)
Service airbag warning light activation
Service airbag message displayed on dashboard with no immediate apparent cause. Occurs in vehicles with no driver-inflicted damage. One case specifically cited steering airbag as the fault component with dealer repair estimate of $481.
When: Unknown exact mileage for most reports; one case at approximately 174,000 miles
Symptoms owners cite: 'Service Air Bag' message on dashboard; Airbag warning light illuminated
Repairs/costs cited: Dealer quoted $481 for steering airbag replacement; owner states no prior damage to vehicle
Recalls/TSBs owners mention: Manufacturer referred one complainant to NHTSA Hotline; one owner received an unspecified recall letter
Airbag non-deployment in collision
During a rear-end collision at unknown speed, the airbags failed to deploy. Passenger sustained rib, back, and neck injuries. This is an unverified consumer allegation of failure to function as designed during an actual impact event.
When: Failure mileage 113,537 miles
Symptoms owners cite: Airbags did not deploy despite rear collision impact; Passenger injuries (rib, back, neck) resulting from crash
Repairs/costs cited: Vehicle towed to salvage lot; no repair attempted
Airbag inadvertent deployment on low-impact collision
Both driver-side airbags deployed during a very low-speed rear bumper contact (under 5 mph) with another vehicle. This represents an allegation of overly sensitive deployment threshold.
When: Unknown mileage
Symptoms owners cite: Both driver-side airbags deployed during minor rear bumper contact; Collision speed minimal (under 5 mph)
Recalls/TSBs owners mention: Recall designated as 'TAMARA' (designation unclear from narrative)
Improperly repaired airbag system after prior collision
Vehicle purchased post-collision with improper repairs made by third-party dealer, including incorrectly installed bolts on SRS, wrong seat belt replacements, missing pigtails spliced together, and faulty airbag control module installation. Repairs masked problems until subsequent collision revealed the unsafe work.
When: Prior wreck, then subsequent wreck in December 2021
Symptoms owners cite: Airbag light stopping after repairs masked underlying issues; Seat belt deployment failures in subsequent collision
Repairs/costs cited: Corrective repairs cost $4,050 total: $2,250 for seat belt replacement, pretensioners, and airbag control module; $1,800 for dealership splicing correction and module programming
Synthesized from 10 NHTSA owner complaints — unverified consumer
allegations, summarized for patterns. The verbatim filings appear below.