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ProblemsByVin Index / 2016-CHEVROLET-TRAVERSE / COMPLAINTS
Full complaint record · NHTSA

2016 Chevrolet Traverse owner complaints

290 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

airbags 10 complaints shown

158 total in this category · critical · avg repair $1,100 · see airbags cluster analysis →
12/27/2024 ODI #11632583.0

My vehicle has had issues starting off and on with in the last year of having the vehicle. I replaced the battery and alternator. and now we think it's the neutral safety switch. I went to go check the recalls and I see that I had a recall on the front air bag module needs replaced too. I have not received anything in the mail by the dealership or calls.

12/26/2024 ODI #11632477.0

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number : 23V334000 (AIR BAGS) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

12/22/2023 ODI #11561558.0

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/20/2023 ODI #11561136.0

Vehicle recall in May 2023 for 2016 Chevrolet Traverse (GM recall # N232404980 - NHTSA 23V334) for exploding driver airbag inflator causing metal shrapnel to fly into the cabin. Letters from General Motors should have been sent by June 26, 2023. To date I have not received a letter or instructions on how to remedy situation. Multiple local Chevrolet dealerships have been contacted (Stonebriar Chevrolet, Frisco, Texas and Classic Chevrolet, Grapevine, Texas), both dealerships have stated that General Motors has not created a fix for this dangerous issue to date. Public records also indicate a repair has not been created.

12/18/2024 ODI #11631431.0

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

12/14/2023 ODI #11560082.0

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V33400 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/12/2024 ODI #11630448.0

Still waiting to get the repair done on this recall,it's been since May 2023 and still not fixed..This isn't in a timely matter.Just glad nothing has happened yet to injure my wife from this defect.

12/08/2023 130,000 mi ODI #11559116.0

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The check engine warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

12/06/2023 ODI #11558697.0

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/30/2022 70,000 mi 1 fatal ODI #11495503.0

The contact's mother owns a 2016 Chevrolet Traverse. The contact stated that as the vehicle was making a left turn at approximately 10 MPH, and entering a side street, the vehicle was crashed into by an ambulance that was not on call. The vehicle was struck on the passenger side door. From the force of the impact, the vehicle was spun to the left, and into a utility pole, and crashed the rear end. The side passenger door and the rear end were crushed from the impact. The passenger door damage had been rated by the police report as a "7" and the damage to the rear was rated as a "2". The ambulance went off of the roadway down a ditch and into a large pond. Both vehicles were undrivable and had to be towed from the scene. The contact's mother and her stepfather were transported by ambulance

powertrain 3 complaints shown

33 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/28/2020 60,000 mi ODI #11385328.0

Had to have a rebuilt transmission placed in vehicle 1 year ago and subsequent work done 6 months later on the "new" transmission. Now 6 months later it began slipping when going from stopped through first 2 gears, rpms rev over 3. Called south charlotte Chevy to report I would be bringing it back in. Approximately 60000 miles on it. I am sick of it!

12/28/2017 46,800 mi ODI #11057103.0

2016 Chevy traverse engine traction control, stabiltrak problem. Engine light came on, display stated reduce speed to 25 MPH and the above warning flashed on the dash display. The car lost acceleration power. It happened twice in about a two week period. The first time it happened was on 12/18/17, I stopped the first time at a parts store to get the code readings but they did not have the equipment to read the codes. The second time it happened was on 12/27/17, I stopped at another parts store and they read the codes which came up as p2138. Engine light was off the next morning and I took it into advantage Chevy in bolingbrook, il. They made an appointment and told me most likely I need to replace the accelerator pedal and sensor, but until they check it out it could be something else too.

12/02/2020 58,000 mi ODI #11377467.0

Took vehicle in for factory repair regarding slip in gear shifting and unsafe vibration between 2nd and 3rd gear. Torque converter was replaced and still has same unsafe issue.

cruise control 2 complaints shown

7 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/30/2017 43,000 mi ODI #11057527.0

Check engine light turned on, along with warnings: service stabilitrak and engine power reduced while the car was in motion. Physical speed of car was reduced to 25 MPH and could not accelerate over that speed.

12/03/2024 ODI #11628688.0

The big problem when I drive is that it is not safe, it jerks when I start to accelerate. I took it to the nearest dealer to have the problem fixed. And they do not want to fix the problem and now I just want to get this vehicle off the roads. I do not want to cause an accident and put my family at risk.

steering 2 complaints shown

24 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/12/2021 ODI #11443502.0

Replaced the transmission in 2018, transmission went out again in 2021. Power steering also had to be replaced in 2021. The initial transmission repair was covered under warranty but not the subsequent transmission nor the power steering were covered under warranty. There are less than 95,000 miles on the car.

12/09/2019 80,000 mi ODI #11287942.0

I purchased a 2016 Chevy traverse lt new from the dealer. It has approx. 80k miles that are mostly "highway miles". I brought my traverse into the dealer on 12-9-19 for a brake service and ask that they check the power steering which has been making "winding" noises during various turning radiuses. I was informed by the dealership of a tsb regarding the powering steering pump/line. Apparently due to a design flaw by gm, the power steering hose and a/c touch and during the normal operation of the vehicle, rub each other. This is known to produce a hole in the power steering line causing the power steering fluid to leak. This has the potential to cause the power steering pump to fail. Because of the design flaw, simply replacing the hose won't ultimately fix the issue. Furthermore. If the po

seatbelts 1 complaint shown

4 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
12/20/2019 ODI #11290431.0

I got into my car, specifically in the seat behind the passenger. I always sit here, because I have to care for my 8 month old daughter and my 4 year old son. While on the highway in the busy lanes of california, my seatbelt clips off the latch. At this point we're about 2 hours away from home, and there's heavy traffic. I try multiple times to put the seatbelt back into its place but it will not clip on. I cannot hop to the front seat or jump over to the back due to having our seats down for extra space for items that we had bought. Aside from this, we're stuck in bumper to bumper traffic. Nothing differently was done this day. There was no pulling or playing around with the seatbelt, it just stopped working on its own. I was scared for my safety. Aside from my safety being at risk, I got

electrical 1 complaint shown

21 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/03/2016 4,000 mi ODI #10929706.0

Unexpected notice of a service warning light that suddenly appeared on my wife's traverse after driving for 2 weeks..... [xxx] and I purchased a demo traverse with 4000 miles , at a ft pierce Chevrolet location recently... We went on a two week trip to hawaii and returned this past week ,as we started the car , upon our return, my wife exclaimed ; I have a warning airbag notice light on.... So I thought ! ,( maybe it was the fact I hadn't buckled my seat belt yet, as I entered the started car, maybe my seat wasn't function right or something)..... I had her turn off the car and restart it. Continually , (throughout the day yesterday), as we traveled around, doing christmas shopping, this warning reappeared each time we stopped , got out to shop and return to start the traverse.. Whe

engine 1 complaint shown

3 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
11/30/2020 30,000 mi ODI #11377103.0

Tl* the contact owns a 2016 Chevrolet traverse. The contact stated that the vehicle hesitated while driving at various speeds with the check engine warning light illuminated. The vehicle was taken to an independent mechanic on three separate occasions and diagnosed with a faulty evaporative emissions control unit. The vehicle was repaired however, the failure recurred and persisted after each repair. The contact then called the manufacturer who informed her to take the vehicle to an authorized dealer for assistance. The vehicle was taken to bob johnson 390 Chevrolet inc. (2780 lakeville rd, avon, ny 144140) where similar repairs were performed on the vehicle however, the failure persisted. The vehicle was then taken to hoselton Chevrolet (909 fairport rd, east rochester, ny 14445) where th

Showing 300 of 290 total complaints. The full federal record is available at nhtsa.gov/vehicle/2016/Chevrolet/Traverse#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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