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ProblemsByVin File / 2016-FORD-C-MAX NHTSA data synced 6 days ago
Ford

2016 Ford C-Max problems

The 2016 Ford C-Max has 3 active recall campaigns on file and only 7 owner complaints in the NHTSA database. Often that means the recall caught it before the field did.

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The 2016 Ford C-Max has 7 NHTSA owner complaints and 3 recalls on file (U.S. federal records, as of September 2026). Source: NHTSA Office of Defects Investigation.

Ford C-Max owner complaints by model year
Model yearOwner complaintsRecalls
2013 C-Max 1 8
2014 C-Max 1 8
2015 C-Max 4 6
2016 C-Max (this page) 7 3
2017 C-Max 1 1
2018 C-Max 0 1
2016 Ford C-Max
Photo: Dinkun Chen / Wikimedia Commons, CC BY-SA 4.0 · representative photo of the Ford C-Max
0 5 10
Reliability score
Not rated

Limited NHTSA data — only 7 complaints on file. The score reflects what's reported, but a small sample skews easily. 3 active recalls on file.

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Critical
3
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Moderate
Should you avoid this 2016 C-Max?
Not enough data for a verdict

Only 7 NHTSA complaints on file — too few for a confident call. The 3 active recalls above remain authoritative; read those first.

Our read of the federal NHTSA complaint and recall record for this exact year and model — not a substitute for a pre-purchase inspection. How we score.

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Buyer's checklist
Going to look at one? Use the pre-purchase inspection list.
Generated from this 2016 C-Max's actual NHTSA complaint history — every item points at a documented failure pattern on this exact vehicle, not generic walkaround filler.
See the checklist ->

What owners are saying recent NHTSA-filed complaints · verbatim

2016 C-Max · cruise control
Received a letter from Ford although Ford is not calling this a recall I believe it is pretty serious. This if for the customer satisfaction program;17b28 Ford is saying the electronic throttle body may develop contamination and may result in the vehcile entering a protective…
10/15/2017 · at 16,331 mi · NHTSA ODI #11033441.0
2016 C-Max · brakes
My 2016 Ford c-max with 10000 miles has brake issues... According to the dealer the brakes are rusted and need replaced for $1000.00. Seriously, a vehicle with 10000 miles has bad brakes and not covered by the Ford warranty..... I hope nothing happens while my wife is driving…
06/25/2018 · at 10,000 mi · NHTSA ODI #11103849.0
2016 C-Max · powertrain
Tl* the contact owns a 2016 Ford c-max hybrid. While driving approximately 45 MPH, the vehicle shut down and the "stop now pull over" warning indicator illuminated. The vehicle was pushed to the side of the road and towed to perry Ford of poway (12740 poway rd, poway, ca 92064),…
01/03/2018 · at 18,000 mi · NHTSA ODI #11058297.0
View all 7 owner complaints →
Had a problem with your 2016 Ford C-Max? File a complaint with NHTSA → It's free and official — owner filings are what build the federal safety record behind this page.

Active recalls showing 3 of 3

severe NHTSA 25V695000 October 13, 2025

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles

A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
severe NHTSA 22V413000 June 10, 2022

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Fix: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
severe NHTSA 17V052000 January 24, 2017

Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles

Improperly welded apron joints may reduce the front-end structural integrity of the vehicle, increasing the risk of injury in the event of a crash.

Fix: Ford will notify owners, and dealers will inspect the apron joints, repairing the vehicle, as necessary, free of charge. The recall began March 8, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S03.

Common questions

Is the 2016 Ford C-Max reliable?

Limited NHTSA data. Only 7 owner complaints have been filed for the 2016 Ford C-Max, which is not enough for a meaningful reliability score. Active recalls (if any) are listed on this page and remain authoritative — those are verified defects regardless of complaint volume. For a confident reliability read we look for at least 10 owner complaints in the federal database.

Should you avoid the 2016 Ford C-Max?

Only 7 NHTSA complaints on file — too few for a confident call. The 3 active recalls above remain authoritative; read those first. We don't issue a buy/avoid verdict on the 2016 Ford C-Max without a meaningful complaint sample — doing so off a handful of filings would be guesswork.

What should I check before buying a used 2016 Ford C-Max?

There isn't enough NHTSA complaint data on the 2016 Ford C-Max to flag a standout failure pattern. Run the VIN for open recalls — those are free to fix regardless of warranty — get a standard pre-purchase inspection, and ask the seller for service records.

Is the 2016 Ford C-Max a good used car to buy?

Hard to say from federal data alone — only 7 owner complaints have been filed. Lean on the recall list above, a pre-purchase inspection, and a vehicle-history report on the specific VIN. Our data tells you what the model is known for; a history report tells you what that exact car has been through.

What's the most common problem on the 2016 Ford C-Max?

No problem area has crossed our reporting threshold yet, which is a good sign for this vehicle.

What's the most expensive thing that goes wrong?

Major repair items haven't been flagged often enough on this vehicle to single one out.

How do I check if my Ford C-Max has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Ford C-Max?

Hard to say from NHTSA data alone with only 7 complaints on file. A quality service contract runs $1,800–3,500 over 3 years. The decision comes down to your specific situation: vehicle cost, miles on it, how long you plan to keep it, and whether you can absorb a $3K–$8K repair without straining cashflow. With limited public data on this vehicle, lean on the recall list above and check owner forums before committing.

Related

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 6 days ago. Verify the raw federal record at nhtsa.gov/vehicle/2016/Ford/C-Max. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Ford. Some links on this page are affiliate links and we may earn a commission if you purchase through them.
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