All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Prod
full bulletin at NHTSA ↗2016 Ford Expedition equipment problems
severe Owners of the 2016 Ford Expedition have filed 5 NHTSA complaints about the equipment at roughly $500 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See equipment across all vehicles →
Complaints
5
Recalls
0
Avg fix
$500
| Model year | equipment complaints |
|---|---|
| 2016 Expedition (this page) | 5 |
| 2017 Expedition | 3 |
2fires
1injury
When does it fail?
Of the 5 equipment complaints filed for the 2016 Ford Expedition, here's the actual mileage breakdown — failures cluster heaviest at 75,000-100,000 mi.
0-25k
25-50k
50-75k
75-100k
100-125k
125-150k
150k+
Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.
What stands out
Of the 5 model years of Ford Expedition we track for equipment problems, this one carries the most owner complaints on file — 5.
No new NHTSA equipment complaint has been filed on this vehicle in over 5 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering equipment on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
Some 2016-2018 F-150 and 2016-2017 Expedition/Navigator vehicles may require pressure bleeding of the brake system. The brake system pressure bleeding procedure in the Workshop Manual (WSM), Section 206-00, has been updated to add a warning to not apply the brake pedal or master cylinder damage may occur.
full bulletin at NHTSA ↗Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehic
full bulletin at NHTSA ↗Some 2003-2020 Expedition/Navigator and 2006-2020 F-150 vehicles equipped with TOD transfer cases may exhibit grinding/clicking/ratcheting noise from the front wheel area. This may be due to partial engagement of the integrated wheel ends (IWE). To correct this condition, follow the Service Procedure steps to remove and cap the vacuum supply line.
full bulletin at NHTSA ↗Some 2016-2017 Expedition/Navigator, 2016-2018 Focus/C-MAX, And 2016-2018 Transit Connect vehicles may exhibit a concern where the radio will revert to an AM or FM station after the vehicle's ignition has been turned off and turned back on. To address this condition, reprogram the audio control module (ACM) using the appropriate Ford diagnostic scan tool. For claiming, use causal part 18C869 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 3 most recent
Tl* the contact owns a 2016 Ford expedition. The contact stated while his wife was driving at an unknown speed, the infotainment screen was faulty for GPS navigation, voice command and temperature control for the rear of the vehicle. The contact stated that an unknown warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had been…
Started the car to get heater going and warmed up and started buckling my kids up in their car seats. That's when I started to smell an electrical burning smell coming through the vents. I turned the heater off and the smell got stronger. I turned the heater back on and smelled it even worse. I immediately switched it to ac instead of heat and then I started to notice smoke coming through the air…
The vehicle blower speed controller doesn't match setting on the clement control. The blower will blow at full speed or not at all. This happens not matter the disposition to the vehicle. I took this in while under warranty, nothing was found. Second time out of warranty, stated it was a software update that was needed. Third time they found the issue with the speed control and the wire…
Had equipment trouble with your 2016 Ford Expedition?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the equipment problem on the 2016 Ford Expedition?
It's a meaningful issue. 5 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $500.
At what mileage does the equipment typically fail?
Based on the 5 complaints filed, equipment issues most often appear around 64,250 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $500 for equipment repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to equipment?
No active recalls currently cover equipment issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2016/Ford/Expedition.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.