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2016 Ford Fusion steering problems

severe Owners of the 2016 Ford Fusion have filed 184 NHTSA complaints about the steering, typically surfacing around 74,440 miles at roughly $700 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See steering across all vehicles →

Failure mileage
Complaints
184
Recalls
1
Avg fix
$700
steering complaints on the Ford Fusion, by model year
Model yearsteering complaints
2012 Fusion 1,504
2013 Fusion 417
2014 Fusion 342
2015 Fusion 177
2016 Fusion (this page) 184
2017 Fusion 51
2018 Fusion 19
2019 Fusion 8
2020 Fusion 11
12crashes
8injuries

When does it fail?

Of the 184 steering complaints filed for the 2016 Ford Fusion, here's the actual mileage breakdown — failures cluster heaviest at 100,000-125,000 mi.

0-25k
0 (0%)
25-50k
0 (0%)
50-75k
0 (0%)
75-100k
0 (0%)
100-125k
1 (100%)
125-150k
0 (0%)
150k+
0 (0%)

Each bar shows the share of total complaints filed at that mileage range. Peak failure window highlighted. Some owners report problems earlier; some make it well past 150,000 miles symptom-free. Maintenance habits and driving conditions shift the curve as much as mileage alone.

What stands out

Owners have filed 184 steering complaints against 1 active recall — roughly 184 complaints per campaign.

No new NHTSA steering complaint has been filed on this vehicle in over 6 years — the issue may be aging out of the active population.

Related recalls

severe NHTSA 19V632000 August 29, 2019

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin

If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Fix: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Is there a fix? Manufacturer service bulletins

The manufacturer has issued service bulletins covering steering on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.

Service Bulletin SSM 47638 Nov 2018

2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting toward the outside of the lane and alerts and/or aids vehicle to stay in the lane. Be sure the customer understands how the lane departure warning feature settings work for Alert (steering wheel vibration) and Aid (steering input toward lane center). Further information on the LKS can be found in the owners manual. If the customers concern is due to the LKS functioning as intended, do not attempt to repair.

full bulletin at NHTSA ↗
Service Bulletin SSM 47489 Aug 2018

When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition is off before connecting the VCM. If the ignition is on or the engine is running during the connection, it can result in various warning lights being illuminated with diagnostic trouble codes (DTCs), no start, no crank conditions or the IPC inoperative. If a vehicle displays these issues, disconnect the equipment from the DLC and disconnect the vehicle battery. Wait 10 minutes and reinstall with the ignition off. Clear any DTCs present and retest.

full bulletin at NHTSA ↗
Service Bulletin SSM 46210 Nov 2016

SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

full bulletin at NHTSA ↗
Service Bulletin SSM 46118 Oct 2016

WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF

full bulletin at NHTSA ↗
Service Bulletin SSM 46022 Aug 2016

WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF

full bulletin at NHTSA ↗

Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.

The failure pattern owners describe

Owners of 2016 Ford Fusions consistently report power steering failures spanning mileage from 30,000 to 180,000 miles. The steering assist cuts out abruptly, sometimes without warning, making the wheel extremely stiff or completely locked. Dashboard lights flood in—Power Steering Assist Fault, Service AdvanceTrac, ABS, airbag warnings, hill assist, and lane-keeping alerts all fire at once. Many owners find the system temporarily recovers after turning the engine off and restarting it, but the underlying problem returns during the next hard turn or sustained drive.

Several owners report the failure occurs after 1–2 days of the steering feeling jerky or unresponsive. Some experience complete lockup at low speeds or during turns; others lose assist while at highway speeds, forcing them to manually steer with extreme force to reach safety. The cascading electrical warnings—unrelated systems flagging failures they didn't have—suggest a communication error originating in the steering control module rather than a purely mechanical problem.

Ford has issued multiple recalls (18V167000, 19V632000, 19S26) for steering on 2016 Fusions, but many owners find their VINs excluded despite living in covered states and having identical symptoms. Geographic coverage appears to be salt-exposure states, but owners who moved into those states after the initial recall date are often refused coverage. Dealers have consistently struggled to diagnose the issue on test drives, even when owners provide videos and photos documenting the failures.

Same Ford Fusion steering reports on nearby years: 2013 · 2014 · 2015 · 2017 · 2018

Failure modes owners describe

Loss of power steering assist with warning lights

Power steering assist fails suddenly or intermittently while driving, typically accompanied by dashboard warnings including 'Power Steering Assist Fault,' 'Service AdvanceTrac,' 'Hill Start Assist Not Available,' 'Lane Keeping Malfunction,' and 'Pre-Collision Assist Not Available.' Many owners report the failure recurs minutes after engine restart. Steering becomes extremely difficult or impossible to turn, especially at low speeds and during turns.

When: Occurs across broad mileage range from 30,000 to 180,000+ miles; some owners report initial symptoms as early as 30,000 miles, others at 70,000+; typically occurs while actively driving or attempting turns

Symptoms owners cite: Power steering assist suddenly fails or becomes extremely stiff; Steering wheel becomes tight, locked, or nearly impossible to turn; Dashboard warning: 'Power Steering Assist Fault' or 'Steering Loss - Pull Over Safely'; Traction control, ABS, and hill assist warnings illuminate; Multiple cascading system warnings appear (lane keeping, pre-collision assist unavailable); Failure is intermittent and temporarily resolved by engine restart; Steering occasionally feels 'jerky' or 'clunky' for 1-2 days before complete failure

Codes mentioned: C0031, U0401

Repairs/costs cited: Owners report replacement of steering rack assembly ($3,100–$6,000 quoted); some dealers blamed internal corrosion of steering bolts (salt-related); one owner had steering rack replaced but problem recurred within weeks; dealer later found the steering control module computer had not been reset after first repair, requiring line-by-line reset instead of standard reset procedure

Recalls/TSBs owners mention: Multiple recalls issued (NHTSA 18V167000, 19V632000, 19S26) but coverage appears limited to specific geographic regions (northern salt-exposed states) and pre-existing VIN lists; many owners' VINs excluded from recalls despite identical symptoms; dealers initially refused to repair out-of-warranty vehicles; one dealer refused repair due to mileage overage despite this being a defect; Ford offered no assistance to owners not covered by recall

Steering wheel lockup with no warning

Steering wheel abruptly seizes or locks up with minimal or no advance warning, forcing drivers to exert extreme force to regain control. Owners report the wheel locks during turns, braking downhill, and normal highway driving. One incident involved the steering wheel becoming completely locked after the vehicle was parked, preventing any turning capability when restarted.

When: Can occur suddenly without prior symptoms; one case at 25 mph, others at highway speeds (65+ mph); some cases involve steering stiffness or jerking 1-2 days before complete lockup

Symptoms owners cite: Steering wheel suddenly becomes rigid and difficult or impossible to turn; No or delayed warning lights prior to failure; Requires excessive force to steer vehicle to safety; Steering wheel may be completely locked upon vehicle restart; Can occur while turning, at low speeds, or during highway driving

Repairs/costs cited: Power steering pump and harness failure diagnosed in one case; steering rack failure (internal friction) in others; one case required replacement of entire steering gear (quoted $6,000); another required steering rack replacement and TCM/ECM reprogramming; multiple cases where dealers could not diagnose the issue

Recalls/TSBs owners mention: Limited recall coverage; manufacturer notified in multiple cases but provided no assistance; one owner told their VIN was not covered by recall despite identical symptoms to recalled vehicles

Multiple electrical system warnings cascading from steering fault

A single steering system failure triggers a cascade of unrelated system warnings (ABS, airbag, traction control, hill assist, rear parking sensors, lane keeping, pre-collision assist). Owners report that turning the vehicle off and back on clears the warnings temporarily, but the underlying steering problem persists. The pattern suggests a communication or electrical bus failure originating from the steering control module.

When: Occurs at various mileage points and driving conditions; warnings often appear after initial steering stiffness or jerking symptoms

Symptoms owners cite: Multiple unrelated warning lights illuminate simultaneously: ABS, airbag, hill assist, traction control, lane keeping, pre-collision assist, rear parking sensors; Warning messages scroll rapidly on dashboard; Forward collision warning disabled, adaptive cruise control unavailable; Turn signals may stop working; All warnings clear after engine restart, but return with next hard turn or sustained driving; Brake pedal sometimes vibrates as if losing pressure when warnings are active; ABS system pulses and clicks while braking without cause

Codes mentioned: C0031, U0401

Repairs/costs cited: One dealer found communication errors in the vehicle computer and cleared codes; no permanent fix identified; another dealer replaced ABS wheel speed sensor at driver front wheel but warnings persisted; steering control module computer reset completed line-by-line in one case after initial steering rack replacement failed

Recalls/TSBs owners mention: Dealers unable to replicate issues on test drives despite owners documenting multiple videos and photos; one case flagged as high priority by Ford headquarters regional service manager; no recalls address the cascading electrical failures

Sudden unintended deceleration with steering lockup

Vehicle experiences abrupt deceleration from highway speeds (74 mph) down to 20 mph or complete stop in 5–10 seconds, coinciding with steering wheel tightening or lockup. Multiple safety systems become unavailable during the event. One owner identified the throttle body as the cause after online research and successful replacement.

When: Occurred at approximately 12,000 miles in one case; can occur on freeways at highway speed

Symptoms owners cite: Sudden deceleration from 70+ mph to 20 mph within 2–10 seconds; Steering wheel becomes tight and practically locked; Check engine light illuminates; Console screen activates with rapid cascading safety system warnings; Vehicle unable to accelerate past 20 mph after deceleration event; Multiple safety systems display as unavailable (adaptive cruise, forward collision warning, parking sensors, hill assistance)

Repairs/costs cited: Throttle body replacement resolved the issue in at least one case; owner paid out-of-pocket as Ford refused recall

Recalls/TSBs owners mention: Ford refuses to issue recall despite owner discovering multiple online forums documenting this as a common issue for 2016 Fusion Energi vehicles after 12,000 miles

Power steering failure without power steering recall coverage

Owners experience power steering loss and are directed to recall #19V632000 (steering), but their VINs are not included in the recall despite registering in states identified as covered (Minnesota, Iowa, Missouri, Kansas, Vermont). One owner notes the recall is geographic and tied to salt-exposure states but does not cover cars that moved into those states after the recall cutoff date.

When: Various mileages from 30,000 to 180,000 miles; issues may appear years after vehicle purchase

Symptoms owners cite: Loss of power steering assist; Steering becomes extremely difficult or impossible to turn; Dashboard warnings: 'Power Steering Assist Fault,' 'Service AdvanceTrac,' 'Hill Start Assist Not Available'; Steering rack diagnosed as failed, requiring replacement

Repairs/costs cited: Steering rack replacement quoted at $3,100–$6,000; some owners unable to afford repairs

Recalls/TSBs owners mention: Multiple owners told their VINs are not covered by recall 19V632000 despite identical symptoms to recalled vehicles; some later discovered recall 19V632000 is geographic (northern salt-exposed states only) and has a cutoff date; one owner found the recall applies to their state (Vermont) but the vehicle is exempted because they moved there after the initial recall notice; manufacturer provided no alternative remedy for non-covered VINs

Synthesized from 184 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 2 most recent

steering · 115,000 mi · filed 12/31/2019

Got in my car this morning and started it and got codes like crazy. Also power steering isn't working Ford fusion steering assist fault service required

steering · filed 12/30/2016

Went to go to lunch today and cranked the car up and it started and no lights came on or radio. Started to back out and there was no steering. Turned off the car and restarted it and the radio and lights came on but servicetrac light still was on dash. Called Ford and they said it was a steering fault but to still drive it and bring it in on wednesday that it was safe to drive. Um I am not an…

Had steering trouble with your 2016 Ford Fusion? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the steering problem on the 2016 Ford Fusion?

It's a meaningful issue. 184 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $700.

At what mileage does the steering typically fail?

Across the 112 complaints that reported odometer mileage, most steering failures cluster between 41,000 and 103,617 miles, with the median around 74,440. A quarter of owners report trouble before 41,000; a quarter make it past 103,617. Maintenance history matters more than the odometer alone — this is the reported failure window, not a guarantee.

What does it cost to fix?

Independent shops typically charge around $700 for steering repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to steering?

Yes — 1 active recall(s) cover steering issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2016/Ford/Fusion. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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