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ProblemsByVin Index / 2016-GMC-TERRAIN / COMPLAINTS
Full complaint record · NHTSA

2016 GMC Terrain owner complaints

149 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 6 complaints shown

12/28/2021 40,000 mi ODI #11445356.0

The contact owns a 2016 GMC Terrain. The contact stated while driving approximately 65 MPH, the stability track warning light illuminated. The contact was able to pull over and restart the vehicle however, the warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing the electronic brake control module replaced; however, the vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 40,000.

12/21/2018 44,000 mi ODI #11162993.0

Constantly dies. Took it to a shop to see what or why. Its the intake valve timing solenoid. Was told could replace the part but it never really fixes the problem have to take all the heads off and clean the gummed up oil. I have regular oil changes. I even get it taken in for an oil change before my car tells me I need too.

12/06/2024 ODI #11629348.0

Fuil tank is leaking from the top of the fuil tank.

11/26/2021 ODI #11441781.0

Transmission, hesitates when your at stop and try to accelerate, cars starts shaking, felling like your driving on cobblestone

11/04/2018 90,000 mi ODI #11145183.0

The whole infotainment system, including backup camera and navigation, is not functioning correctly. According to reports from the GMC dealership and from online blogs, this is a well known systemic problem that gm is not addressing. Safety issues: 1. The backup camera does not work correctly. When I put car in reverse the screen stays black without any view of the area behind the vehicle.. This is dangerous in any vehicle, but especially in the GMC terrain that is full of blind spots. 2. The radio comes on spontaneously despite being turned 'off'. The volume does not respond to the volume control knob. The radio does not turn off after pressing the on/off control. Trying to deal with this radio while driving is extremely distracting and dangerous. The problem started on 10/0

10/14/2022 66,780 mi ODI #11489336.0

The contact owns a 2016 GMC Terrain. The contact stated while the vehicle was parked in a driveway on a hill, the contact heard an abnormal snap and the vehicle started to roll down the hill through the neighbor’s yard, and then into the woods. There was no injury sustained. The vehicle was towed from the scene. Neither the dealer nor the manufacturer was contacted or notified of the failure. The failure mileage was 66,780.

visibility 5 complaints shown

49 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/29/2023 ODI #11562559.0

My wife was driving on the highway to work when it was raining. Both of the wipers stopped working all of a sudden causing her to not be able to see out of the windshield. When she got home that night I could see that the linkage arm had came off the ball joint.

12/20/2020 50,288 mi ODI #11384238.0

Windshield wipers stopped working. I can hear the motor working but the arms dod not move.

11/06/2018 51,000 mi ODI #11149800.0

While driving on a illinois interstate highway during heavy rain the wipers suddenly stopped in the extended positiion partically blocking my view of the highway. I pulled over and could only return the wiper blades to the home position and they would not work at this point. Took to my dealer and it was found that the wiper transmission had failed. GMC has issued a recall on earlier model years of the same make and model vehicle. Dealer confirmed that the failure was same as being reported on recalled vehicles. However, the 2016 model year of the GMC terrain is not part of the recall at this time. From research I have done, the wiper transmission on my vehicle is the same design as the vehicles involved in the recall. Although an accident was not a part of this failure, it could have been

11/02/2021 38,000 mi ODI #11439105.0

The contact owns a 2016 GMC Terrain. The contact stated that while driving in the rain, the windshield wipers failed to operate as needed without warning. The contact pulled over and restarted the vehicle; however, the failure persisted. The contact stated that an abnormal, cracking sound was coming from the windshield wipers when she attempted to activate them. The contact took the vehicle to an independent mechanic where he repaired the windshield wipers. The contact notified the manufacturer and was informed that there were no recalls on the vehicle. The contact filed a complaint with the manufacturer. The vehicle was repaired. The failure mileage was approximately 38,000.

10/28/2023 ODI #11552377.0

I have a 2016 GMC Terrain, garage kept and seldom driven, with ONLY 53,260 miles on it. Last night while leaving the movie Theatre in the RAIN my WIPERS stopped working while in motion. I had to drive home in the rain unable to see!!! Looked on NHTSA.gov site and saw where recalls were issued for 2015’s but not 2016’s, although I’m reading numerous complaints for the same occurring on my model suv. Can GMC provide some insight into this?

engine 3 complaints shown

34 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
11/10/2021 ODI #11440004.0

I have to put oil in my car every 2 weeks. There are no leaks. The engine is burning oil.

10/24/2023 ODI #11551696.0

This is a 2016 GMC all wheel Terrain. Over the past several years when accelerating the car would shake violently, because we could not reenact dealership could not diagnose the problem ,however as the issue has gotten worse we have been able to recreate and diagnose AND we are looking at a $2,000 repair based on a known ISSUE which DID NOT lead to a recall. The ACTUAL ENGINE IN ITS ENTIRETY SHAKES VIOLENTLY when accelerating!! How in the hell is this possible that these cars are allowed on the street without a recall. You should be ashamed!

10/16/2023 ODI #11550114.0

The engine - My engine blew because oil evaporated out of the #1 cyclinder, which drained the oil. No warning lights went on and the vehicle stalled in the middle of rush hour traffic. The dealership told me it was because of a factory defect, but no recall on that part of the vehicle. This could have been much worse if the vehicles behind me were going faster than they were and not able to stop before rear ending me. Because this was a factory defect it should have been recalled and I should have been notified of this problem when I bought the vehicle.

airbags 2 complaints shown

9 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/17/2025 129,000 mi Crash ODI #11705536.0

The contact owns a 2016 GMC Terrain. The contact stated that while driving approximately 20 MPH, a second vehicle crashed into the front passenger side of the vehicle. During the crash, the vehicle sustained severe damage to the front passenger side, but no air bags inside the cabin of the vehicle deployed. The driver of the other vehicle reported no injuries, and the air bags in her vehicle did deploy. The contact was transported from the scene of the crash to the local hospital with multiple injuries that included a head contusion and burn, left knee contusion, right hand, and right foot contusions. A police report was taken at the scene, and the vehicle was towed to the local collision center. The cause of the failure was not determined. The manufacturer and local dealer were not contac

10/14/2016 2,000 mi Crash ODI #10916114.0

We own a 2016 GMC terrain. My wife rear ended a Ford expeditions. This low speed impact caused almost 17000 dollars of damage and the seat belt or air bags never went off. I would like to know if this is normal or is gm covering up faulty safety equipment.

powertrain 2 complaints shown

10 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/04/2021 ODI #11439346.0

I was leaving the area of Hiram and my car started running different and you could hear a taping noise. I drove it to the GMC dealer down the street and they said it was the timing chain. I recently had an oil change and I was wondering if that could be the problem. The dealer gave me no recommendations or indications that I needed to change belts or components and my service engine light has never came on.

10/19/2020 ODI #11365208.0

Less than 62,000 miles and the transmission has gone out. After searching to order the parts, I noticed several complaints come up across numerous websites where owners state that their vehicles transmission has died around 60,000 miles. This tells me GMC is at least aware of this issue and should enact a recall for this problem. The parts should be covered by GMC.

brakes 1 complaint shown

4 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/20/2019 Crash ODI #11290250.0

Husband was traveling under 25 MPH up hill and two vehicles ahead of him abruptly stopped for unknown reason which resulted in the vehicle in front doing the same causing my husband having to hard brake. As he tried to stop the vehicle the brakes wouldn't respond and car kept rolling resulting in an accident. The ABS controller failed

lighting 1 complaint shown

9 total in this category · severe · avg repair $250 · see lighting cluster analysis →
11/14/2022 ODI #11493474.0

The contact owns a 2016 GMC Terrain. The contact received notification of NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted twice. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Showing 300 of 149 total complaints. The full federal record is available at nhtsa.gov/vehicle/2016/GMC/Terrain#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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