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ProblemsByVin Index / 2016-JEEP-COMPASS / COMPLAINTS
Full complaint record · NHTSA

2016 Jeep Compass owner complaints

283 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 5 complaints shown

40 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/28/2023 ODI #11562331.0

We were driving down the road and the car started violently shaking, the check engine light went on and the car wouldn't move. The car needed to be pushed to the gas station and we almost got hit with my son in his car seat. I do believe this is a safety concern that needs to be looked into for a possible recall. The mechanic determined that the transmission needed to be rebuilt.

12/19/2018 59,000 mi ODI #11162393.0

Sometimes when driving it stutters and acts like it can't catch up to the speed that I'm going.

12/16/2022 ODI #11497778.0

I have been having issues with my vehicle for the past month or so. I took it to a mechanic and they said that my Power Transfer Unit is bad and my vehicle currently doesn't have 4 wheel drive capability. My vehicle periodically stutters, slows and looses power while driving at freeway speeds. During all of my issues, not once has my check engine light or any sort of indicator has lit up letting me know I have an issue with my vehicle. I thought newer cars are supposed to know when there is an issue with the vehicle. This is completely unacceptable and now I'm looking at over $2,000 in repairs.

12/11/2020 11,100 mi ODI #11383105.0

My car power train went out as I only have the car for 11 months and transmission is not working well I was driving home and the car RPM was going to 6

12/11/2018 45,000 mi ODI #11160762.0

As a mother of three children, the youngest only being two years old, I do not feel safe driving my 2016 Jeep compass. Every single time I drive the vehicle the motor randomly stalls out while driving several different times. My car is very well maintained and driven easily and even with the gas pedal under light load it stalls out leaving me immobile or the vehicle misfiring and jerking forward violently struggling to drive which puts my children and I in dangerous or potentially deadly situations. This happens all the time. This is due to a bad crankshaft position sensor and or bad wiring from the factory. When I type my VIN number into the NHTSA website for recalls it says my vehicle has no active recalls. There are several other Jeep compass's of the same year and model with this exac

cruise control 3 complaints shown

14 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/30/2022 ODI #11499466.0

I drive a 2016 jeep compass and I was heading into work at 5AM when my electronic throttle control light, check engine light and traction control light all came on. I lost the ability to accelerate so I pulled off on the side of the road and turned off my car. When I turned it back on only the check engine light came on so I started driving once again but my throttle control light blinked on a couple of times causing my vehicle to automatically slow down. I limped my car to work then home again with the same problem(same lights on). I have looked up to see what other jeep owners have said about this and they're several complaints of the throttle body failing but jeep not doing anything about it. This is a big problem that needs to be taken care of before someone seriously gets hurt when it

12/19/2016 34,000 mi Crash ODI #10936121.0

On december 9, 2016 I rented a Jeep compass and on that day I had a roll over accident. I was driving in the country. Very low traffic area. Before applying the brake, I was driving at a safe speed for the road conditions - fifteen to twenty MPH on fresh snow and some packed snow over a paved road base. At about twenty to twenty five feet before a stop sign I began to apply the brake. The brake did nothing. There was clicking noises and the compass seemed to accelerate. I continued to apply the brake as I rolled through the stop area for the stop sign. The paved road ended at the stop sign and turned into a dirt road base. At this point I turned the wheel as the momentum continued. I was hoping the dirt road base would provide grab for the turned front tires and steer the compass

12/09/2019 40,000 mi ODI #11287991.0

Limp-home mode occurred three occasions while driving at approximately 30-40mph on city street. Diagnosed as faulty throttle body

electrical 3 complaints shown

47 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/25/2018 52,000 mi ODI #11163369.0

Key will not turn. Stationary, turn steering wheel and key will turn. One time refused to turn. Had car towed.

12/19/2019 74,650 mi ODI #11290025.0

While driving no sensors came on and all of a sudden while driving down the road the car RPM gage dropped to zero and the car wouldn't run anymore. Stuck in the middle of the road I could not get the car to crank in order to move it. Lights, radio, heat all still functioned?

12/18/2018 49,000 mi ODI #11162209.0

My vehicle is stalling and jerking when I'm driving no indicator lights are on.

steering 2 complaints shown

15 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/29/2022 ODI #11499438.0

Yesterday I had the Crankshaft Position Sensor replaced because of the ongoing stalling while idle and stalling while in motion issues. Today it has stalled 5 times while in motion on surface streets and the highways going over 40 mph and twice in a parking when sitting idle or initial startup. For the times when in motion and it stalled I was able to get off the road and avoid any collisions. This is unsafe, the truck must sit for an unknown period of time before it will restart. I am currently sitting on the freeway with hazards until it restarts. I spoke with Chrysler recall and they say there is nothing wrong with the truck and the information online showing multiple 2016 Jeep Compass stalling issues doesn’t mean anything because it’s not in the Jeep database. In the past when it stall

12/27/2022 ODI #11499067.0

While driving the vehicle shut down, I lost all steering. It has a history of stalling while driving, stalling while idle, and not restarting for random periods of time. After getting the vehicle restarted it stalled again two more times while driving. I parked in a parking lot for a shopping center. When I cam out after a period of 30-45 minutes - the vehicle will not start and just turns over and over. I used FIXD to determine the camshaft position sensor was listed as a "major" issue - error P0335. I believe this vehicle is unsafe and it is only a matter of time when I will be injured due to the stalling and non-restarting issues. I also believe Chrysler is responsible for this problem. Considering the vast amounts of user evidence online of other owners having the same issues - Chrysle

other 2 complaints shown

12/15/2019 60,000 mi ODI #11289107.0

The engine keeps stalling. Its similar to the same description for the recall that just so happen my car isn't linked to dealing with the crankshaft or camshaft.

12/13/2018 66,000 mi ODI #11161227.0

Car jerks when accelerating after making a turns

engine 2 complaints shown

91 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/06/2022 83,521 mi ODI #11496305.0

The contact owns a 2016 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The check engine and power train warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed that the camshaft sensor needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was approximately 83,521.

12/05/2018 55,000 mi ODI #11156127.0

Crank shaft sensor , car stalls, first started in july 2018...check engine light came on and threw back code for crank shaft sensor

suspension 1 complaint shown

4 total in this category · severe · avg repair $900 · see suspension cluster analysis →
12/27/2022 117,000 mi ODI #11498940.0

The contact owns a 2016 Jeep Compass. The contact stated while driving 35 MPH, the vehicle was swinging from side to side, almost striking the side rails. The vehicle was taken to the dealer and the contact was informed that the front passenger’s side control arms and bearings needed to be replaced. The vehicle was repaired but the rear of the vehicle experienced a similar failure. The vehicle was not repaired. On another occasion while driving at an undisclosed speed, the contact felt warm water dripping onto her leg. The vehicle was taken to the dealer and the contact was informed that the air condition pipe was clogged causing the antifreeze to back up and leak. The pipe was unclogged. The manufacturer was contacted and stated there was no recalls on the VIN regarding the failure. The f

seatbelts 1 complaint shown

9 total in this category · severe · avg repair $500 · see seatbelts cluster analysis →
12/24/2018 80,000 mi ODI #11163319.0

The passenger seat belt does not seem to full engage when I click my seat belt. I had noticed when we came to a sudden stop while driving to a nearby store and the self belt came undone right after I had clicked it in. Thankfully the convenience store is only a mile or so away on a main highway route. I strongly believe this is a safety issue and since then have made sure to double check by pulling on it to see if it's fully engaged. There are time where it'll keep coming undone and I have to keep clicking it on until it fully engaged.

body 1 complaint shown

4 total in this category · severe · avg repair $1,500 · see body cluster analysis →
12/20/2022 ODI #11498234.0

First noticed condensation on the inside of the windshield and dealership alledgedly unclogged sunroof drains.Then noticed ice formed on the inside of the windshield and passenger floor-board carpet damp specifically by door jam seal. While driving water pooled and leaked through front dome light. Having water fall through the ceiling via the light while driving through an intersection presents a safety issue because of distraction, visibility and potential electrical issues due to water damage. The Vehicle is currently back at the dealership and they are trying to recreate the problem. There were no warning lamps, messages other than the condensation, ice on the inside of the windshield.

Showing 300 of 283 total complaints. The full federal record is available at nhtsa.gov/vehicle/2016/Jeep/Compass#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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