In july 2016 I bought a new Lincoln mkx with the 2.7 eco engine. From day one I noticed fiberglass particles on the rear glass , after 300 miles it was so bad I had to wash it every day , it was also in side all over the interior. I had it on my face as well as my family. I contacted Lincoln and they denied using fiberglass on their vehicles. Lincoln told me to take it to my dealer and I did after several visits they discovered it was coming from the exhaust and contacted Lincoln . In the meantime I started coughing and had severe throat iratation. I started to call Lincoln customer service but after a period of time was told to stop calling. The dealer did not seem to get any where with this problem. Lincoln advised me to keep the windows up, I requested a loaner vehicle till
2016 Lincoln MKX owner complaints
142 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 5 complaints shown
Catalytic Converter Issues with Ford after Emissions Recall I recently had an emissions recall on my 2016 Lincoln MKX by Ford (25E02) in which the "vehicle has an emissions control system that does not account for certain in-use conditions and might not control tail pipe emissions effectively over time." Now one of the catalytic converters in the car is not working and needs to be replaced. The safety issue is the emissions being released as a result of the emissions control system not working properly for years and damaging the catalytic converter. I believe the company is aware of the issue but is refusing to include catalytic convertors in the recall. This is an environmental hazard that should fall on Ford to resolve.
Six months ago I had to replace the catalytic converter on my car - per the dealership. I have just been told that the 2nd one needs replacing. My car is under 8 years old and less than 90,000 miles. The replacement cost of the 1st one was 2399.30. The 2nd one is 2464.62. Replacement is required by state and federal governments and essential for protecting the environment - and yet who can afford to have them fixed? All information online indicates they should last at least 10 years, if not indefinitely. I have been driving for 50 years and never had to replace one, and now two.
Ford Customer Satisfaction Programs (CSPs) 23B11/24E04 for P0420/P0430 codes they did the update and now the check engine light is on all the time and they will not replace catalytic converter
Glove book hanging down. Rear cup holder in arm rest is stuck.
brakes 4 complaints shown
Yesterday, december 17, 2020, while backing from a parking space the brakes self-applied, no alarm sounded prior, and while not close to anything. I could let off the accelerator and the brake would release some. When straightened out and driving a short distance down the aisle it happened 2 or 3 more times and gave a red side warning light. Dead stops, accelerator felt hard to push. Happened both when cars were on the side(s) and none close at all. I got to the intersection with no cars close on all 4-sides. When I pulled into the intersection, it braked to a complete stop and refused to move. By playing with throttle and drive/park buttons, I got the car moving, I pulled into an open area and shut the car off, and restarted. I drove home, went through an 8-foot garage door, and p
Brake pedal went to the floor causing crash. Inspected by the insurance company. No warning lamps came on
The contact owns a 2016 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that an unknown warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000.
The contact owns a 2016 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
wheels 3 complaints shown
The contact owns a 2016 Lincoln MKX. The contact stated that while the vehicle was at the dealer for routine maintenance, the dealer informed the contact that the lug nuts needed to be replaced due to the lug nut edges being rounded. The vehicle was not repaired. The contact had safety concerns if the vehicle had a flat tire in a rural area or in cold weather conditions where the lug nuts could not be removed with a lug wrench to replace a flat tire. The manufacturer was made aware of the failure. The failure mileage was 20,963.
Went to the dealer for oil change & tire rotation. Service department told me they could not do the tire rotation due to the fact they could not remove the lug nuts. They wanted me to buy new lug nuts at a cost of $334.00. I declined, decided to research on my own to replace. Hopefully I don’t have to worry about a wheel falling off.
My Car has swollen lug nuts . I was informed of this by a Dealer who refused to remove the nuts to rotate the tires . I expressed a concern that I had a flat would the lug wrench remove nuts . I was told probably not. I travel long distances . This possibly means I could be stranded for an extended time due to a known fact. I have replaced the nuts but believe I should have been notified earlier by Lincoln .
steering 2 complaints shown
2016 Lincoln mkx - FWD- loses balance when accelerated. Its wobbles/ swirls when stepped on the gas on a city street or on a highway. When we brought the car in, Lincoln dealership services foreman, adviser and director claimed its their mkx FWD normal characteristics. The dealership did not disclose this defective design at the time of purchasing. There are no fixes, and the mkx AWD does not have this problem/characteristics. We have contact the corporate office and the manager said they trusted their services engineers that its the normal characteristics of the mkx AWD. Both the adviser and the corporate manager said for us to report to our insurance company if we got into an accident because of this defective design. We bought a very expensive car, but unable to use its abiliti
While driving, there is an electrical issue that is causing warning alarms to go off for hill-descend control, advance-trac traction control, etc. During this time, there is also a complete loss of power steering and making the vehicle almost impossible to turn. The first incident happened on November 26, 2021 around 7pm were I was able to stop prior to hitting a building. I shut the vehicle off and back on again and the power steering was now working. I was unable to get Lincoln to tow the vehicle because it was "too far" from the roadside tow drivers service area. On the same day, I drove it the rest of the way home but upon exciting the highway around 7:30pm, the power steering again went out and I was able to stop the vehicle prior to going into the ditch next to the road. I had it tow
powertrain 2 complaints shown
I have had to replace my rear brake pads, rotors, and the whole braking system (not related to sensors) three times in a year. I received the recall notice after the third time and had a mechanic fix my brake hose as a short-term remedy for my car. Not only does my car have a delay in breaking it is a delay in the monitoring service. Technically the sounds related to my vehicle are not related to braking at all by the speed in which a car slows down before it breaks. In this case that mean if I slam on my breaks the "emergency sound" does not go off. I have a minor fender bender as well due to these two problems associated with my braking system.
The SUV PTO or power transfer unit over heats leaks gear oil and burns on exhurst pipes. Have to pull over to breathe and let cool down. Dealer says it is a sealed unit and should not leak. No way to service unit so you have to replace for over $2400 dollars
electrical 1 complaint shown
My car is currently under two recall notices however only one of the issues has been communicated to me of resolution. One being emissions control 25E02 and second being Recall 25S87 REAR BRAKE FLEXIBLE HOSE LEAK. Recall 1- emissions has been a problem for about 2 years now. Emissions are connected to my engine thus having my check engine light come on. My car failed an emissions test but was only 4 years old and the catalytic converters are not broken, have hole, anything leading to failed test, car repair fees and non-registered vehicle. The second recall is not being fixed, and I have had to replace my brake house, line and rear right brake twice this year. Lastly, I have collision warning however it does not work properly if at all. I was in a minor fender bender when I went to push on
seatbelts 1 complaint shown
The contact owns a 2016 Lincoln MKX. The contact stated that while driving at various speeds with her seat belt fastened, the front driver’s side seat belt loosened upon movement in the seat, without warning. The contact also stated that the seat belt failed to retract while attempting to unbuckle the seat belt. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
body 1 complaint shown
When loading groceries in the trunk of the SUV, I had keys in my pocket and my 8 year old was leaning over in the trunk putting the bags in the back- her feet were under neath the back of the car and the trunk started closing bc I was within range for the handless entry (where you wave your foot under the rear of the car for the trunk to open) the trunk started closing with her leaned into the back of the vehicle... I tried to grap the tailgate to get it to stop and open back up, it didn't!!!! If I had not of acted so quickly and grabbed her, the trunk would have shut on her! This is a major danger and could not have turned out ok!!! There needs to be a safety feature where if you touch it tailgate it stops closing and opens back up
cruise control 1 complaint shown
Vehicle purchased february 2016. On march 15, 2016 (1,065 miles), driving vehicle approaching an intersection on a busy street to make a left turn onto a major highway on-ramp, vehicle lost power while in motion and appeared to enter "accessory mode". Was able to bring vehicle to stop (in the middle of the intersection), put it in park and restart the vehicle. Brought it immediately to Lincoln service department. Service department had vehicle for two days and could not diagnose or replicate the problem. Gave the vehicle back to me without attempting any repairs. On may 14, 2016 (2,838 miles), driving at low speed on back roads, vehicle lost power again while in motion and entered accessory mode. Brought it immediately to Lincoln service department. The service department could n