I’ve had my car for 7 months and the power steering went out. Not able drive until repaired for $2000.
2016 Lincoln MKZ owner complaints
61 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
electrical 5 complaints shown
Heated seat module programming put out too much current and melted wiring harness under the seat. Luckily it didn't start a fire. The calibration firmware has an update to fix this problem, but I was unaware because there is no recall or service warning. If they have a fix for it, why not notify folks. The vehicle was in motion when I smelled burning. A video from the dealer can be seen here: https://youtu.be/1avthv3t_xg
The back up camera mostly is blank and doesn’t warn me of a vehicle coming from either side resulting in almost getting hit several times
Rear camera malfunction in that the image is reversed and the reference lines are missing, fertile lines also appear obstructing view
The contact owns a 2016 Lincoln MKZ. The contact stated that while driving at various speeds, the vehicle lost automotive power. Several unknown warning lights were illuminated. Prior to the failure, the vehicle had been taken to a local dealer on several occasions for a START/STOP repair, and other unknown repairs; however, the failure reoccurred. The vehicle was towed back to the same local dealer where it was diagnosed; however, the results were unavailable. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
other 5 complaints shown
My back up camera fails the majority of the time. When in reverse it will say camera not available, or it will just go black. And every once in a while it will actually work. I have goiter used to using the camera to check for cars and children behind me. It is hard to see things behind me when I just look out the back window. Yes had a ford dealer look over it and they told me it would be very expensive to have fixed and that they see this problem often on the MKZ. No warning. It just started working intermittently.
The issue is the back up camera works correctly sporadically. Often times the screen is blank or says to contact the dealer. I took it to the Ford dealer and said to fix the issue the camera would have to be replaced.
The contact owns a 2016 Lincoln MKZ. The contact stated that while shifting into reverse(R), the image on the rear-view camera was frozen or distorted. The contact stated that on other occasions the screen was black. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the back over prevention camera needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.
I have had this problem now for over a year, the backup camera on my 2016 Lincoln MKZ shows a panoramic view of the rear but things are reversed, left is on the right side and visa versa or the screen goes blank and a message states camera unavailable contact dealership. Sometimes it works okay but then goes into one of the two issues mentioned above. I talked with my dealership and they wanted to diagnose it, for a fee, or replace the camera which would be between $500 and $800 but I declined. You have had a few reports of this for the MKZ but just recently Ford issued a recall for this specific issue and symptoms for 2015 to 2019 Mustangs, Lincoln Navigators, Lincoln MKC, Edge, Fusion and others along with the entire F-series pickup trucks. The recall issued indicated a software issue
We own a 2016 Lincoln MKZ hybrid that is having issues with the backup camera randomly going blank, or significant delays at random times. Ford/Lincoln addressed the exact issue as a software recall in other models under Recall 25S72, but failed to list our vehicle. This is becoming a big issue with safety not having the backup camera working with the way the rear window is placed, it is difficult to see certain areas behind you. Since this was already identified as a software issue by Lincoln/Ford, we would like to see them extend the recall include our vehicle. This randomly has been happening for the last month.
airbags 4 complaints shown
Tl* the contact owned a 2016 Lincoln mkz. While driving approximately 40 MPH, the contact's vehicle rear ended another vehicle that stopped abruptly. The air bags deployed. A police report was filed. The contact sustained injuries that required medical attention. The vehicle was destroyed and towed to a body shop. The dealer was contacted (sherwood automotive, salisbury, md, 410-548-46), but did not assist. The manufacturer was not made aware of the failure. The contact received a takata settlement notice. The VIN was not provided. The failure mileage was approximately 9,000.
Takata recall-need to replace air bags but no communication from dealer
My airbags didn't deploy resulting in me having life-long injuries. I had a car accident in august 31st, 2017. I t-boned a vehicle that came out of a parking lot illegally resulting in the accident. My airbags didn't deploy. If they had I would not have sustained the injuries that I did. It was over $17,000 worth of damage to my vehicle.
No recalls noticed on this auto. No airbag issues as yet am I eligible to join the class action settlement. Is there a form I must fill out? 2016 Lincoln mkz VIN # [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
engine 3 complaints shown
Eco Boost 2.0 Coolant Intrusion to Cylinders Needs new motor, very well known issue by Ford and they are not willing to pay for repairs
Check engine light came on, car ran hot, and emitted smoke. It also began to run rough. Frightening to say the least. I immediately drove home and took it to my mechanic the next day. He found coolant leaked into cylinder 3. He did research and found tons of reports of the same problem with the Ford 2.0 eco boost engine. Several people reported engine seizing, smoke, or fires. This is a safety hazard.
While traveling on the the highway the engine went to low idle. The places the operator in a very precarious situation when trying to navigate the car to to the shoulder of the road. At issue was the throttle body. Ford and Lincoln seem to know that there is an issue. There should be a service bulletin or a recall for the issue. Ford has nothing up on their web site.
steering 2 complaints shown
Owner of 2016 MKZ Hybrid 65870 miles Loss of electronic power steering and Advance Trac Soon after replacement of Bolt under recall 19R02 I heard friction/grinding when turning steering wheel. Oct 1, 2021 I contacted Parks Lincoln of Tampa for a diagnostic and they told me the steering rack assembly would need to be replaced. On November 6,2021 I lost physical steering ability. I had my car towed to dealership, needed to replace the steering gear box assembly, 2 tie rods, and an alignment for $4156. I researched the NHTSA website and noted in July 2015 that 393,623 were impacted by recall 15V340, Ford No 15S18. No recalls have existed for same issue for MKZ vehicles built after 2012. This is a safety recall issue for driver and all vehicles in its path.
Our power steering went out while driving into town. I'm lucky my husband was driving because it was so hard to turn the car to get to a safe location. Honolulu Ford stated we have a faulty steering rack and there is a recall for this issue 19V632000 but our car is not on the recall because the state we purchased is not listed. We purchased the car in Alaska and we currently live in Hawaii. We now have to pay $3600 dollars to have the car fixed. Since there is a recall in the system for the same exact problem that happened why are we paying to fix our car? The dealership is not providing a car of us and now we have to rent a car until ours is repaired.
brakes 1 complaint shown
Sunday, Sept 11, 2022, 2:55 pm. Was stopped at light at 16/Mound in Warren, MI. My car lurched forward while I had my foot firmly on Brake, the brakes had failed, but no warning lamps were activated till after the crash. I bumped the vehicle in front of me, an older model Jeep. No one was injured. My hood was pushed in, front bumper and lighted were damaged. Little damage to back bumper of Jeep. Warren Police came and issued an Incident Report. I DID NOT receive a traffic ticket Insurance damage to my car was $7,000 I had received a Notice from Lincoln(attached) in early Sept, 2022 (Customer Satisfaction Program 22N02) warning that "brake fluid may leak from one or both front brake flexible hoses." I had noticed some drops of either oil or brake fluid and was going to schedule an appointm