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ProblemsByVin Index / 2016-MAZDA-CX-3 / COMPLAINTS
Full complaint record · NHTSA

2016 Mazda CX-3 owner complaints

48 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 7 complaints shown

12/30/2024 ODI #11633100.0

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

12/29/2019 81,587 mi ODI #11291926.0

While driving my 2016 Mazda cx-3 on california highway 280 it suddenly started losing power, I couldn't drive the car and there was no warning light of anything. Not knowing the problem I did not want to drive the car any further, had to tow to the Mazda dealer. They have identified the problem as transmission had to be replaced. There was no engine check light and there was no other warning lights. As they working on the car they also identified the brakes were worn out well beyond the minimum standards. Also there was no brake warning light to alert me for the such problem. If the car didn't stall because of transmission problem I would be still driving the car and one day I could have had a major accident because of no brake function. This problem also cost me an additional exp

12/10/2019 9,500 mi ODI #11288093.0

The seat constantly deflates when it's pumped up to the tallest setting. Driver has to keep adjusting seat height while driving. I have a healthy bmi and only weigh 150 lbs. This should not be happening. Very dangerous, especially when it's hard to see over the dash.

10/16/2021 ODI #11436991.0

Vehicle stalled while driving. On 9/29/21 Suburban Mazda of Troy removed the Mazda mobile start. On 10/13/21, the engine stalled and shut off at approximately 50 mph and coasted the vehicle to the side of the road. There were no warning light prior and the vehicle had approximately 1/4 tank of gas (according to the gauge). AAA came and put 2 gallons of gas in and the vehicle started and drove normally afterwards. After reviewing the NHTSA website for 2016 Mazda CX-3 I found at least two other complaints for vehicles stalling while driving with 1/4-1/8 tanks of gas. I am concerned that this is a trending issue and an unreasonable risk to safety

10/11/2024 45,000 mi ODI #11619261.0

The contact owns a 2016 Mazda CX-3. The contact received notification of NHTSA Campaign Number: 23V487000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was distorted on several occasions, and was black on other occasions. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000. VIN tool confirms parts not available.

10/01/2023 ODI #11547627.0

Drivers seat constantly sinks down as you are driving. It will not stay in place. It has a manual seat up and down lever. I have been having this problem every since purchased. I have look for solutions but found none. I am not the only one with this problem as I found out online. It is a seat manufacturer problem!

09/06/2023 ODI #11542908.0

The Lane Departure Warning on both left and right side mirrors sporadically does not work. This is the first time I'm reporting it to NHTSA. but the problem has been going on for at least three months. The LDW lights appear when I turn on the engine, but sporadically do not appear in traffic when there is a vehicle near my left or right side. Sometimes the LDW works fine, and other times, not at all. I never know until I'm in traffic if the LDW will work -- which puts me at risk when changing lanes unless I physically turn my head to check traffic, which defeats the whole purpose of LDW. The car mechanic who changes my oil every three months did a diagnostic check and could not explain the on-again/off-again LDW lights.

electrical 5 complaints shown

11 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/25/2023 ODI #11561796.0

My Mazda CX3’s touchscreen started registering “ghost presses” without any input from me. This leads to the car scrolling through contacts and placing calls while driving. This almost caused an accident as I was scrambling to avoid the embarrassment of randomly dialing someone multiple times. Many others have also experienced the same issue with their Mazda infotainment systems. This should be a recall as the sudden distraction and panic caused by this poses a serious safety risk.

12/13/2019 13,000 mi ODI #11288896.0

The headlamps contain and hold moisture causing a softer light and less visibility. I am afraid the moisture will cause electrical problems in the future.

10/02/2023 ODI #11547818.0

Mazda CX3 Connect touch screen in the center display may not accept touch commands properly and faded. The film inside the touch screen may be corroded due to moisture

09/19/2019 50,000 mi ODI #11256659.0

Vehicle a/c quit working after less than 3 yrs, just out of warranty no less. Dealer wants nearly $2k for repair. Turns out the cause is a defective part Mazda has been aware of since 2016. I was not notified of this issue. There are three separate tsb's about the issue and a Mazda service program (msp 50) alert. Tsb's: 07-001-18-3465 07-001-18-3274b 07-004/17-3332a NHTSA #'s 10136781 10129570 10120389

09/10/2021 ODI #11432537.0

The media console screen on my Mazda CX-3 has spiderweb-like cracking. This causes "ghost touch" which means that while I am driving, the system makes consistent loud beeping noises, frantically changes screens, changes music, calls people (if my phone is connected to bluetooth), etc.. There is no way to turn this off and it is incredibly distracting and startling while I am on the road. I know that this same issue has occurred in other Mazda vehicles (like the Mazda3) and the part has been recalled/been covered for replacement under an extended warranty. My local Mazda dealership diagnosed this issue and acknowledged that it is a problem that this is not covered under warranty to fix. They gave me a $2,000 quote to replace the screen (this is money I do not have and believe I should not

engine 2 complaints shown

3 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/16/2021 ODI #11444038.0

Engine stalled while driving and all the dashboard lights turned on. Could not turn engine back on again. Upon inspection, it was found that the fuel injector pump was faulty and was subsequently replaced by the dealership. Fast forward a year, check engine light came on and vehicle began to stall again. Dealership states that the fuel injector burnt out due to the initial fault in the fuel injector pump. Furthermore, it burnt out my catalyst.

12/13/2019 80,700 mi ODI #11288961.0

While driving on a 4-lane road (~45 MPH), the vehicle lost all power and died. The check engine and battery warning lights came on and the start/stop button light turned red. After coasting into a gas station, the car could not initially be restarted. It could be restarted after adding gasoline, although the fuel tank was not empty when the car died. The fuel gauge showed 1/8 tank, and 9.3 gallons fuel could be added to the tank, which has a capacity of 11.9 gallons. After adding fuel and restarting, all warning lights went off and the car could be driven normally again. The Mazda dealer found no stored error codes in the system and verified that the fuel pump and gas gauge were working correctly. Dealer performed powertrain control module software update.

lighting 2 complaints shown

6 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
11/28/2021 ODI #11441882.0

The seals around headlights are failing and causing moisture infiltration. Limiting distance of visibility during night driving. I have found through forums that this is a common occurrence.

09/23/2023 ODI #11546137.0

I was recently served a notice in regards to our back up camera. Of greater concern is the moisture issue in the headlight that MAZDA seems to not be concerned about. However my inspection mechanic seems to be offended and warns it shan't pass PA inspection. Why won't Mazda deal with this defect? If you poll other owners the concern is not random. Many folks have paid hundreds of dollars for a replacement. As retired folks this is an obstacle due to very limited SS income. As a senior I have driven over 50 years WITHOUT a gadget showing me a picture. I use my mirrors as I was taught by the policeman instructor. However I was ALWAYS in need of my headlights! Seems obvious which should be priority. What help can your team offer this discouraged Mazda owner? [XXX] [XXX] INFORMATION REDACT

cruise control 1 complaint shown

12/15/2016 5,000 mi ODI #10935412.0

In the past 4 months of owning the vehicle I have had 4 episodes of unintended acceleration. Each time when slowing to a stop, the brake pedal was depressed, and suddenly the car lurched forward as the engine revved, and the brake was ineffective at stopping the car. Two of the episodes could have caused an accident without quick evasive action on my part. I have also had several episodes of the engine suddenly revving on start up (without depressing the gas pedal). *tr

seatbelts 1 complaint shown

11/22/2019 Crash ODI #11281831.0

Passenger seat belt released propelling me into the windshield. I'm an avid seatbelt wearer. We were hit by another vehicle that ran a red light.

body 1 complaint shown

11/22/2016 1,600 mi ODI #10927359.0

There is an open recall on this vehicle regarding the rear lift gate. It's been more than 2 1/2 months and still no repair for this and the winter is starting with the road salts which may corrode the improperly coated rear lift gate. Mazda has not offered a remedy and it's been too long. Please follow up and pressure them to come up with a remedy.

airbags 1 complaint shown

11/13/2020 41,700 mi ODI #11374562.0

Passenger restraint malfunction chime sounded every 5 seconds for 35 minutes. Passenger airbags are now disabled. Blind spot monitoring only works sometimes....a mind of its own.

Showing 300 of 48 total complaints. The full federal record is available at nhtsa.gov/vehicle/2016/Mazda/CX-3#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-07-21. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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