2016 Mazda CX-5 owner complaints

The brakes have been faulty since I've purchased the vehicle new. There is a loud scream that is not from dust or wear. There is a manufacturing defect in the brakes. The brakes are very loud every time I apply them. I am very concerned about this, have contacted the company before.

Rear brakes are dragging causing heating and uneven wear of the rotors and pads. At 31000 the rear brake pads are completely worn and rotor show heat damage.

Sbs inadvertent activation while pulling into a clear parking stall

At 15k miles the driver's side rear brake caliper failed, causing the brake to drag and overheat during a 400 mile holiday roadtrip. By the time the problem was discovered by the elderly owners, the rear pads were worn down to the backing plates and the rotors were heavily scored. There were no warning lights illuminated or other indication alerting the driver to the problem. This is a known issue with the rear calipers and electric parking brake (epb) given the tsbs that Mazda has published on the matter as well as the number of complaints online and with the NHTSA. Mazda replaced the failed driver's side caliper under warranty but declined to cover the damaged pads and rotor caused by their defective assembly even after escalting the issue to corporate. This should be a safety recal

Our 2016 Mazda cx-5 has 16,000 miles on it and the rear brakes have completely deteriorated. After visiting the dealership, I was told the brakes have rusted out due to the use of the parking break (we need to use the parking break due to where we park). Mazda claims this is a normal 'wear-and-year' issue but I do not see how this is as the vehicle has such low mileage. The 2013-2015 cx-5s suffered a similar issue where Mazda will fix and replace the brakes. However for us, they claim this is our fault although the vehicle is less than two years old.

Excessive rear brake wear. Rear pads worn down to metal backing plate at 20,900 miles with no audible break wear indicator. Front brakes 70% worn at same milage.

In august 2016, I bought a brand new 2016 Mazda cx-5 (dealership: wellesley Mazda). Unfortunately, the car had issues related to my brakes. On december 08, 2017, the brakes of my right rear tire locked up while I was driving in a city street (35mph zone) causing them to overheat to the point where the brake disc got red hot and smoked up, increasing the risk of my tires blowing out/catching fire due to the heat generated by friction. In addition to this being a safety risk for myself and other people on the road, this was extremely inconvenient. My car was in no condition to be driven and I was stranded alone in the middle of the night. This is not the first time this issue occured. I had a similar complaint in august 2017 where the left wheel locked involuntarily while I was driving. I

Passenger side seat heater overheated and burned upholstery.

I was driving down the road and started smelling smoke then looked over and my passenger seat was in flames.

Tl* the contact owns a 2016 Mazda cx-5. The contact stated that while attempting to stop at 20 MPH, the brake pedal was depressed and failed to respond. The contact stated that while the brake pedal was depressed, the vehicle accelerated continuously. The vehicle was able to be stopped after the brake pedal was depressed to the floorboard. The vehicle was towed to a dealer where it was diagnosed that the battery failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 1,797.

Ebrake would not disengage on the Mazda cx-5 2016 gt with city brake and electronic e-brake at 36,100 miles during various parking locations scenarios. Vehicle would start normally at push of start button but the e-brake light would stay on in the flashing mode. Turn engine off/restarting would resolve the problem temporarily just to return to the same issue at random parking locations. Dealership suggested a replacement battery main 12 volt battery for $185+tax+installation. Battery replacement suggested based on a claim of low voltage measured at the e-brake switch located on the center console. There was no other solutions provided by the dealership for further testing/isolation of issue priir making a payment, to include confirmation that in fact the battery is the culprit. Utilizing

Tl* the contact owns a 2016 Mazda cx-5. The contact stated that the parking brake on the vehicle was defective and the parking brake indicator remained illuminated. The contact called garlyn shelton Mazda (5700 sw h k dodgen loop #363, temple, tx 76504) and was informed that there were no recalls on the vehicle. The manufacturer was also notified and stated that there were no recalls. The vehicle was not diagnosed or repaired. The failure mileage was 33,000. The VIN was unknown.

I was driving at around 45-50 MPH when I heard loud pop, and noticed small chip the size of a pencil lead in the top middle of the windshield. Then another loud pop and the crack appeared down the middle toward passenger side from the chip. There were no cars around that could've caused the damage (I.e. Debris or construction trucks, etc) and I wasn't going fast enough that could cause the chip and crack that big. Never had this kind of experience with prior cars I've owned. Yes, I might have had chips here and there but never cracked so easily like the current one, especially at the speed I was traveling.

Electronic parking brake stays engaged while driving causing brakes excessive wear and brake failure. Five 2016 cx5 vehicles manufactured in same 5 month period came to dealership with same problem. Problem first detected by squeaking. Problem gets worse until difficult to stop when braking. Grumbling noise in front caused by bad bearings. Providing dealer records and parts that have been ordered. Concerned that Mazda has not addressed this issue which may not manifest itself for a year or more after purchase. Mazda is still selling the 2016 models since the 2017's have been delayed. Mazda has had rear brake problems in its previous models of cx5 but does not address issues on the 2016. Concerned that someone may be seriously hurt or killed by this braking issue. Car has been in serv

Running light on the driver side headlight is extremely dim and sometimes does not even come on.

Many complaints on google of flickering daytime running lights on headlights that are a hazard and distraction to oncoming drivers, may cause seizures for some. Many people with the same car have only had this car 3 years and Mazda will not respond to this or acknowledge the need for this recall, to have this fixed is a minimum of $1200. Lighting is necessary and if it is faulty, it becomes dangerou.s this needs to be corrected and Mazda needs to take respinsibility. Too many vehicle owners are having this problem.

At 30,000 miles, but out of warranty the driver's day time running light started flickering and at times was completely out. I was told by the dealer that the entire light module needed to be replaced and the part was$1000.00. Daytime running light flickering occurs while driving & when car is parked with motor running.

While attempting to pull into a parking space with a 2016 Mazda cx-5 (7000 miles) all of the warning lights on the dashboard lit up and the car started accelerating on its own (unintended acceleration). The brakes would not work! In an attempt to avoid the car parked in front of me I swerved to the right, unfortunately I hit the parked car with enough force to moved it about 12 feet forward. My vehicle continued going up an over a curbed median and finally came to rest approximately 100 feet away with enough force (brakes finally worked) to knock my glasses off as my head jerked forward. Vehicle was towed to the dealer and was examined and deemed "working as designed". Supposedly, information was sent to Mazda usa engineers, the dealer states they found nothing unusual but have never g

The transmission needed to be replaced after 1,525 miles. Today, after 1,600 miles the driver's window automatic up/down function stopped working.

Liftgate recall by Mazda in october 2016 was never completed as "parts not available", but their web site shows this VIN as having completed the repair, which is erroneous. This indicates that someone at Mazda changed the data to show it as completed when it wasn't completed.