2016 Mercedes-Benz S-Class owner complaints

I woke up one morning and was astounded to find a long diagonal crack across the panoramic sunroof of my 2016 Mercedes-benz s550. I contacted Mercedes and was told to bring the car to a dealership for evaluation to determine whether this was due to outside influence or a manufacturer's defect. They determined that it was a "stress crack" and stuck me with a bill for $13,000. This is a 2016 model car with 50k miles on it with a sunroof that spontaneously cracked. What if my wife and young children were in the car when it started to crack? The response from Mercedes is unacceptable. This is a very dangerous manufacturer's defect which must be addressed before someone gets seriously hurt.

My vehicle is listed in this Mercedes recall campaign bulletin, and it is also experiencing the safety issue that is discussed in this recall campaign bulletin: Campaign No.2021070010, August 2021 Revision A 09/03/2021 When I contact Mercedes to have the issue addressed, they stated my Vin is not a part of this recall campaign, and to contact you about it.

Takata recall. I was driving on the highway on my way to phoenix az to drop off my mom and grandma when suddenly the sunroof exploded. It sounded like a gun shot. There wasn't any type of object near me to cause it. It was very random. This disturbed my family mentally scaring them and I swerved off the highway almost crashing.

Heard a loud bang while driving down the highway and didn't know what it was until returning home and looked up and saw the rigid crack from front to the back on the panoramic glass. There are no indications of debris hitting the glass as there are no chips.

Vehicle's front windshield spontaneously cracked overnight while vehicle as parked in a locked private garage. Crack originates at top of windshield frame where body torques the glass and continues through advanced driver assistance systems, ending up in driver's line-of-sight. No visible point of impact on damaged area of glass. Driver assistance and safety systems are affected by the stress crack, rendering them non-functional. Dealer investigated and determined that stress crack was due to a defect in manufacturing and installation of the glass, not due to any impact or road debris. However, manufacturer denied coverage under new vehicle warranty (4yr./50,000 mi), stating that glass defects are only covered for 1 yr/12,000 mi. *tr

Panoramic sunroof cracked with no known cause. *tr

I have now experienced cracks on three separate tire rims. The car has less than 41,000 miles.the tires are low profile, run flat tires and the rims appear to be aluminum and faulty.

I got this certified car from Mercedes Benz dealer. I have driven it sparingly for less than 10K miles without really any hitting any bumps or potholes . After a recent service [XXX] 2024 at a MB dealer, I was told that 2 wheels were cracked 1 front & 1 back . I took it to another MB dealer (MB Morristown, NJ) to change the wheels & they advised that all 4 wheels were cracked, & one wheel had 3 cracks. These are premium AMG staggered wheels & without a doubt there is genuine design issue or defect to wheels which at high-speed could crack & crumble causing major injury & destruction to property. I have all the service records regarding this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2016 Mercedes cls550... I bought this car used and I've had it for about 6 months. I've already had a seizure in the car and was found slumped over by florida highway patrol at a dead stop with the car running and the air on and I woke up in the hospital. Something is wrong with the air conditioner causing carbon monoxide poisoning is the only thing that I can put together. The hospital obviously would not think that it was because of my air conditioner. They did a cat scan everything fine . They did a covid test everything and I was cleared and out the door in 5 hours. I have put this together and figured it out myself. I've had nothing but a foul sour disgusting odor coming through my air conditioner and I have almost passed out on three other occasions same exact feeling up until I had

2016 S550 front roof panel issues. Adhesive issues.

The contact owns a 2016 Mercedes-Benz S550. The contact stated that while driving at an undisclosed speed, the power steering failure warning light illuminated. The contact stated that the steering wheel seized. The contact stated that he was lucky to have been driving the vehicle in front of the residence and not on the highway. In addition, the contact stated that it was very difficult trying to move the vehicle from one parking space to another in front of the residence. The vehicle was towed to the dealer where it was diagnosed with a failed electric power steering module. The contact was informed that the electric power steering module needed to be replaced. The vehicle was not repaired. The contact was informed about NHTSA Campaign Number: 16V899000 (Steering); however, the VIN was n

My steering deactivates and totally locks out while driving. I do get warning messages and it comes on when the steering deactivates and then goes out its like intermittent sometimes I wont have steering at all for a few minutes and sometimes it just goes in and out. MBUSA has an active recall on this very issue but my car even though it was built in the time frame they say other cars have been built they are not willing to fix it. It has been inspected twice and the dealer has verified the steering rack needs replacement, they still wont fix this. The message that comes on is power steering Malfunction see owners manual. When this locks out i get other items that wont work either like lane departure assist and blind spot inop lights. This started happening slowly roughly a year ago but it

Rear left seat belt is stuck and won’t retract. Seat has not been used much. Vehicle is a 2016 with 65,000 miles.

The car's front passenger passenger seat buckle fails to properly secure the seat belt. After inserting the seat belt it fails to latch into the buckle. The Mercedes dealer has examined the seat buckle and determined that it failed. They are recommending a replacement.

Wheel speed sensor failure reoccurring constantly on vehicle, others seem to have same issue. Reoccurs due to part failure I would suggest. Causes dangerous conditions with ABS and traction control failure.

From 2014 through 2016 the intelligent drive and the driver assistance package does not work. I keep saying the s550 thinks 200 feet is 90 feet and 100 feet is 30 feet. What I mean to say is the systems think 90 feet distance is 200 feet away and 30 feet is 100 feet away. It does not measure the distance properly. It could be, and most likely, a programing issue. It is the same on all the 2014 through 2016 s550's I have tried. The other thing it does with the distronic cruise control is when it starts to brake, the distance set decreases and the car speeds up and again the distance set decreases and the car speeds up and so on. It changes the distance ( you can see it happen in the in the menu setting on the speed and tachometer screen) as soon as the car autonomously brakes. Set it at

Started car in parking lot and warming light read zero air in right front tire. No prior warning. Checking tire for any road hazard - nails or other potential punctures but none were present but the tire had a hole just below the wheel that had blown out. The tire is a Pirelli P Zero 245/40R20 Run Flat. Was able to drive it to Tire Discount the next day to replace the tire. Manager checked tire and could not find any other issue with the tire. They were supposed to hold the tire but it was removed by the recycling company. I have pictures and the managers examination. Our safety any others if the split in the tire would have blown at speed in traffic. Called and emailed Pirelli and they could care less about a safety issue. Just told me it was out of warranty because it was over 1 year old

Staggered tires on this car Goodyear Eagle F1 Asymetric 2 Run flats. Front size - 245/40 R 20/99y, Rear -275/35 R 20/102 These tires cannot take the load of the car . I purchased the vehicle & the same tire (front driver side) has blown & ripped open over a moderate pothole, Aug 2020 & in Sep, 2022. In my opinion these tires are massive liability and a huge safety hazard. These are Summer runflat tires & also there no Allseason ROF's

Failure of LED instrument cluster. 2016 S550. No display. In October 2020 I had total system failure in my garage. Battery discharged down to +/- 5V. The car was still under warranty. Tech arrived and tried to recharge battery. He did not have the proper equipment, (his statement). I had to use two of my chargers in parallel plus his to get car back to life. He disconnected the battery from car to get there. Battery came back to life. Everything seemed to work. Started to drive car and experienced random IC failure. There were times when cluster worked fine and suddenly it went blank (black). Contacted dealer and was told that I should keep on driving it would fix itself. Dealer had the car for a week and could find no fault. And it fixed itself. Great!!! Note, at this time the car was s

Catalytic converters are factory defective My vehicle has less than 80K miles and used as pleasure vehicle. The problem has been inspected and confirmed by a reputable independent service provider. Warning lights came on and upon inspection it was determined that 3 catalytic converters are defective. My spouse also complains about a bad odor when vehicle is on but not running.