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ProblemsByVin File / 2016-MERCEDES-BENZ-SPRINTER
2016 · Mercedes-Benz

Mercedes-Benz Sprinter problems

0 safety recalls. 61 owner complaints. We mapped every trouble spot before you sign the papers.

0 5 10
Reliability score
8.0 / 10

Solid reliability overall. Common issues are concentrated in a few systems.

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Critical
0
Severe
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Moderate

Top trouble spots 6 categories with 3+ complaints

powertrain
14 reports · avg $2,500
moderate
airbags
12 reports · avg $1,100
severe
electrical
7 reports · avg $850
severe
brakes
6 reports · avg $450
severe
cruise control
5 reports · avg $600
moderate
wheels
5 reports · avg $400
moderate
Honest Calculator
Should you buy an extended warranty on this 2016 Sprinter?
We pulled the math: risk-weighted exposure, typical contract cost, and our verdict on whether coverage pencils out for this specific vehicle.
See the calculator ->

What owners are saying recent NHTSA-filed complaints · verbatim

2016 Sprinter · airbags
BEEN WAITING 11 MONTHS FOR PARTS FOR THE PASSENGER SIDE AIRBAG RECALL AND I STILL CAN'T GET A DATE AS TO WHEN THEY WILL BE ABLE TO CORRECT THE SITUATION.
12/18/2019 · NHTSA ODI #11289906.0
2016 Sprinter · airbags
THIS RECALL GOES BACK TO MARCH 2019. I NEED TO SELL THIS VEHICLE AND I CAN'T SELL IT WITH THE RECALL NOT PERFORMED. WHEN WILL THE PARTS BE AVAILABLE FOR THE RECALL?
12/17/2019 · NHTSA ODI #11289709.0
2016 Sprinter · engine
THE AIR CONDITION SHUTS DOWN AFTER A COUPLE OF HOURS. IT JUST COMES FROM THE VENTS HOT AIR AND STAUNCHY (BAD ODORS) ODORS. CONTACT MERCEDES BENZ AND THEY SAY THAT THEY AWARE OF THE PROBLEM BUT ARE NOT WILLING TO FIX IT.
12/04/2017 · NHTSA ODI #11052317.0
2016 Sprinter · electrical
REAR WHEEL SPEED SENSOR HAD TO BE REPLACED AT 30,000 MILES AND NOW BOTH FRONT WHEEL SENSORS ARE FAULTY AT 50.000 MILES. IN MY READING THIS IS A COMMONLY FAULTY PART AND IT COST $ 760.00 TO REPLACE BOTH SENSORS. FORTUNATELY THE FIRST SENSOR WAS UNDER WARRANTY. IT WOULD BE…
12/01/2020 · NHTSA ODI #11377384.0

Estimate your repair exposure

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Common questions

Is the 2016 Mercedes-Benz Sprinter reliable?

Mostly yes. With a reliability score of 8.0 out of 10 based on 61 owner complaints filed with NHTSA, the 2016 Mercedes-Benz Sprinter is generally a sound vehicle. The areas to watch are listed in the top problem section above — most are budget items, not deal-breakers.

What's the most common problem on the 2016 Mercedes-Benz Sprinter?

Based on NHTSA records, the most-reported issue is powertrain, with 14 complaints filed. Average repair cost runs about $2,500 at an independent shop.

What's the most expensive thing that goes wrong?

The powertrain is one of the costlier repair items. Average repair cost runs about $2,500 at an independent shop. Catching early warning signs can sometimes extend life by 20–30,000 miles.

How do I check if my Mercedes-Benz Sprinter has open recalls?

Paste your VIN into the decoder at the top of this page. We pull live from NHTSA, so you'll see exactly which campaigns apply to your vehicle and whether the dealer has logged the fix. Recall repairs are always free regardless of mileage or warranty status.

Is an extended warranty worth it on a 2016 Mercedes-Benz Sprinter?

Math is straightforward: a quality service contract runs $1,800–3,500 over 3 years. With 61 complaints on file and the costliest repair averaging $2,500, one major failure more than pays for it. The catch is reading the contract — many providers exclude wear items and require pre-authorization, so cheaper plans aren't always better value.

Related vehicles

Recall and complaint data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database, last synced 22 hours ago. Editorial commentary written by ProblemsByVin contributors and reviewed by ASE-certified mechanics. We are not affiliated with Mercedes-Benz. Some links on this page are affiliate links and we may earn a commission if you complete a quote or purchase.
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