2016 Mercedes-Benz Sprinter owner complaints

Been waiting 11 months for parts for the passenger side airbag recall and I still can't get a date as to when they will be able to correct the situation.

This recall goes back to march 2019. I need to sell this vehicle and I can't sell it with the recall not performed. When will the parts be available for the recall?

I have received notices of 2 airbag recalls on this vehicle. One for driver side, one for passenger side. Dealer tells me he has all parts in stock for both repairs, but passenger side airbag is listed on his records as pending. Therefore, he cannot proceed with that repair, as he will not be reimbursed. Is the passenger airbag in this vehicle in fact subject to recall? If so, why is it that it cannot be repaired a full seven months after I received a recall notice in march, 2019 when the dealer has the parts? I live approximately two hours drive from my dealer. It makes no sense to take two 4 hour round trips to deal with these recalls. That will cost me the price of two full tanks of diesel gasoline.

Tl* takata recall. The contact owns a 2016 Mercedes-benz sprinter 3500. The contact received notification of NHTSA campaign number: 19v004000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. World wide motors inc (3900 e 96th st, indianapolis, in 46240, (317) 580-6800) was contacted and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl* the contact owns a 2016 Mercedes-benz sprinter 3500 (m3cc170). The contact received a recall notice for NHTSA campaign number: 19v004000 (air bags). The contact called Mercedes-benz of tucson (6350 e grant rd, tucson, az 85715, (520) 886-1311) and was informed that the parts were not available. The contact had not spoken with the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer states that vehicle was repaired on 1/22/2020. Repair was completed by chapman motorcars of tucson, llc (tucson, az). *dl

Tl* the contact owns a 2016 Mercedes-benz sprinter 3500. The contact received notification of NHTSA campaign numbers: 19v003000 (air bags) and 19v004000 (air bags). The contact called john g. Ledford jr. For Mercedes benz of athens at 706-549-6585 (located at 4735 atlanta highway, athens, ga 30622) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when both parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available for 19v004000 (air bags) and parts distribution disconnect for 19v003000 (air bags). *bf*jb consumer stated parts dept had new air bags available but would not sell it to the consumer.*jb

Tl* the contact owns a 2016 Mercedes-benz sprinter 3500. The contact received notification of NHTSA campaign number: 19v003000 (air bags) however, the part to do the recall repair was unavailable. The contact contacted trophy Mercedes-benz of valencia (23355 valencia blvd, santa clarita, ca 91355, (661) 753-5555) where it was confirmed that parts were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Rear wheel speed sensor had to be replaced at 30,000 miles and now both front wheel sensors are faulty at 50.000 miles. In my reading this is a commonly faulty part and it cost $ 760.00 to replace both sensors. Fortunately the first sensor was under warranty. It would be greatly appreciated if you will look into this issue. Because you cannot afford to trade an rv. I was on a trip when the indicator lights came on on dash and I was able to drive 7 hours homes. My owners manual expressed I should seek technical assistance asap.

The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving, several unknown warning lights illuminated. The contact pulled over and restarted the vehicle. The contact received notification of NHTSA campaign number: 21V042000 (Electronic Stability Control) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 8,000. Parts distribution disconnect.

Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss. My safety as well as my pets was put at great risk due to this design and lack of shielding. The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer. There were no warning lamps, warning stickers near the electronic start switch in the vehicle; no messages or other symptoms of the problem prior to the failure. The design foreseeably exposes owners to fire risk, given owners only recognize the exhaust from the rear side of the vehicle; assume if the engine is off no e

trucks cut speed limit 65 to 10 normal highway i do understood %35 degrees slow down but its only %2 degrees uprise there is no power at engine rpm is shows less then 1 rpm and even if press the gas pedal all the way the truck does not accelerate like truck is lock right there very dangers any one drive back of me they are not accept that much speed change they are in dangers scarr to drive truck be couse same one get git back of truck and can get kill

When I went to try the 4 wheel drive the following things happened: a clunking sound in the rear of the vehicle. Numerous warning lights came on . ABS, collision avoidance, cruise control, check engine, ESC or esp. Over time the lights cleared but came back on weeks apart. I am a retired nasa safety/reliably engineer. In my opinion all of these lights come on as a result of failures of one or more wheel speed sensors. This is a major safety problem as when there is a failed or intermittent operation of a failed speed sensor. All of these safety systems fail when the one sensor fails. This failure could occur unexpectedly at any time. Leading to loss of lives and vehicle. I have not received any warning letters on this major safety failure. According to the dealer Mercedes is aware

Mb sprinter has fault that generates instruments indicators of ABS, skidding and another. Before this occurred transmission shifting became erratic and when breaking the engine revved up and also made brakes unless. No accident occurred but was almost out of control.

I have had to replace out of pocket all four brake speed sensors while they should have been covered under warranty. My local Mercedes dealer eventually acknowledged this, but will not reimburse since they did not replace them. This all happened between 17 and 21,000 miles and created unsafe driving conditions.

The air condition shuts down after a couple of hours. It just comes from the vents hot air and staunchy (bad odors) odors. Contact Mercedes benz and they say that they aware of the problem but are not willing to fix it.

Both left and right rear wheel speed sensors failed resulting in transmission limited to 2nd gear and back up. Vehicle has driven 9800 miles total.

Power steering return hose slipped off 1/2” and fluid leak. Has a recall, but not applicable to this vin. Although it appears to be effecting it? Secured line to best abilities.

Third-time speed sensor failed while driving ' all 3 times while driving on highway. Causes the vehicle to speed up / slow down and lurch with the engine doing high revs. Cruise control become inoperable. ABS, forward collision, and parking sensors become inoperable. Brakes perform erratically for several moments and then ABS indicates it is inoperable. Van becomes hazardous to drive while the electronics attempt to sort out what is going on. Very glad I was not in congested traffic each time this happens as the van becomes unstable. M-benz solution is to replace sensor ' this does not seem safe nor viable long term fix.

Tl* the contact owns a 2016 Mercedes-benz sprinter 3500. The contact stated that the tail lights failed to illuminate. The dealer stated that the manufacturer had not yet supplied the parts and remedy for NHTSA campaign number: 16v465000 (exterior lighting). The contact received a recall notice from the manufacturer months ago. The contact was uncertain of when the parts would become available. The manufacturer was not notified. The failure mileage was not available.

Driving along in cruise control around 65 MPH all of a sudden cruise control stops working and vehicle bucks quite a bit,very startling.then I notice on dashboard the so called three stooges lights appear.this was my first encounter around 18,000 mi.august 2020.problem fixed in ct under warranty. Two months later driving through virginia,same stooge lights appear in the mountains shifting erratically.called m b tech, very helpful,directed me to Mercedes benz of fredericksburg va 77 miles away.inconvenienced but grateful work was done under warranty.I believe this is a hazard on the roads and should be a recall.