2016 RAM 3500 owner complaints

The Government Owned Vehicle (GOV) was traveling North on 31E in Nashville, when truck shuttered then truck passenger side wheel fell off. Tire/wheel pinned to truck and caught fire. Drive pulled truck off to side of roadway and called 911.

I purchase a 2016 Dodge Ram 3500 duall limited with 2k miles on it. The truck has garbage nexan tires on it. Nexan claims it is a 40k mile warranty tire. Funny though, at 11k miles I had one nexan tire failure due to tread separation. Took truck to dealer, dealer got with nexan, working with nexan like 'going to the dentist to get anything done. Said they would reimburse me for the tire that failed at 11k miles, that was two months ago still no refund and I call every week looking for my refund. Couple months go by and another nexan tire failure at 13k miles. You guessed it another tread seperation. Take truck to dealer, they say can't help. Call nexan they say you need to ship all 6 tires back so we can test them. Im testing them for you and they are crap! Two tire failures wel

I forgot to include the tire size etc with my original complaint. Original complaint #11279115 shifted belt in tires nexen lt235 80r17e on & off road tires original equipment on my 2016 Ram 3500 dually

Vibration in front wheel, diagnosed at dealership that the tire has a shifted belt. This tire is on the driver's side. We already replaced the passenger side front tire 2/13/19. This is a dually truck and we are concerned that this will also happen to the 4 rear tires. The vehicle currently only has 21,390 miles. This should not be occurring and is a safety hazard. I tried to contact the manufacturer but they have not returned my calls.

2016 Dodge Ram 3500 laramie longhorn dually - original tires that came on vehicle nexen htx lt235/80r17e bsw all season tires. Safety concern with these tires because the wall on the inside is giving way causing the tire to wobble, which makes your whole truck shake violently when you get to above 50 MPH. Cab of truck along with steering wheel making it unsafe due to possible blow out. Tires been rotated on the maintenance schedule. Did not have issue with this until the last tire rotation which these tires came from the back of the truck where we tow a living quarters 3 horse trailer which weighs empty 12500 pounds. Investigation needs to be done on if these tires are adequate for trucks that do heavy towing as it appears not since this is the second tire that has to be replaced

Cant keep rear hubcaps on vehicle I have lost 2 hubcaps this year. While driving down the highway and if I hit a little bump the rear hubcaps come flying off.

When driving down road constantly make adjustments to right and or steering wheel being held to or around 1 or 2 o'clock position just to go straight. When steering to left steering wheel is tighter then when steering to right. Steering box needs replaced and or rebuilt. Truck only has alittle over 60000 miles on it. Constantly chasing steering when driving down road. City streets and left lane of highways its extremely noticable. Had truck aligned and alignment shop says alignment is dead on. After reading multiple and multiple forums and other information online, this is a extremely common problem with these trucks yet no recall to fix. Red head is a company that rebuilds/upgrades these steering boxes, but the cost with shipping is around $800. Chrysler seems to deny there is a problem w

Tl* the contact owns a 2016 Ram 3500. The contact received a recall notice for NHTSA campaign number: 19v021000 (steering). The contact took the vehicle to johnson Dodge Chrysler Jeep Ram (481 us-46, budd lake, nj 07828, (908) 850-8700) and was informed that they would be taking an adjustable part of the vehicle and making it non-adjustable. The contact expressed concerns regarding future repairs to the vehicle that may be deemed ineffective due to the remedy. The contact refused to have the vehicle serviced. The manufacturer was notified and offered no assistance. The contact had not experienced a failure.

The contact owns a 2016 Ram 3500. The contact stated that upon inspection, the tires showed excessive wear. The contact stated that the vehicle had been previously repaired under NHTSA Campaign Number: 19V021000 (STEERING); however, the recall repair failed to fix the vehicle. The contact stated that the failure persisted after the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

I applaud your work in holding automakers accountable and responsible for fixing vehicle safety issues. However, my vehicle was recalled for v06/NHTSA 19v-021 (steering system recall). Rather that providing new parts for the defective parts, Ram states that NHTSA has approved welding the steering jam nuts to the adjuster. The dealer submitted a star case (#101582875) to have repair parts provided which was denied, based on NHTSA approval of welding. Also, called Ram care (case # 68052515) they refused to provide repair parts and directed me to contact their fca hqs via standard mail. It is appalling to me that we have heavy duty trucks on the road that cost over $60k and rather that requiring Ram to replace defective parts, we allow them to weld parts. Most of these heavy duty trucks

Ran into the rear end of 18 wheeler dead stopped in middle of road driving at a speed of 40 - 45 MPH . My airbags did not deploy yet the complete front end of truck was bashed in and probably totaled.

Took vehicle to dealership for repair of heater. Once the repair was complete the dealership called to say the heater was fixed but the airbag light is now on. Once doing more testing they called back to say my steering wheel airbag harness either shorted or was crushed during the heater repair The part is no longer available and no remedy was available. I just have to take my car back compromised I refused the vehicle back and requested management get involved.

Tl* the contact owns a 2016 Ram 3500. The contact stated that the air bag indicator periodically illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the failure was within the driver's side air bag. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. Northpoint Chrysler Dodge Jeep Ram (4441 us-5, derby, vt 05829, (802) 334-3179) and midstate Chrysler Dodge Jeep Ram (1365 us-302, barre, vt 05641, (802) 479-0586) were contacted and informed the contact that the vehicle needed to be diagnosed and the repair would be paid at the contact's expense. The manufacturer was contacted and stated that there was no extended warranty on the vehicle for the failure. The failure mileage was 62,000.

NHTSA recall number: 17v-562. The description provided in the notice reads: "a water pump failure resulting in an engine compartment fire can cause the vehicle to crash without prior warning increasing the risk of injury to motor vehicle occupants or persons outside the vehicle." I contacted the dealer where I purchased the vehicle, tate branch Dodge in carlsbad, nm on 11/21/2017. They stated that nothing can be done, even after I asked if I just have to hope that the vehicle doesn't catch on fire, to which they said, "yes". Also, the vehicle has an occasional "lull" with the accelerator which leads to extreme loss of power when accelerating. This has almost caused several accidents with myself and my wife. I have an appointment on dec. 14th to have the problem looked at for

Significant lag in engine response when accelerating from dead stop. Delay is approx 3-4 seconds from time accelerator pedal is depressed until truck responds.

The contact owns a 2016 Ram 3500. The contact stated while driving at an undisclosed speed, the brakes were inoperable. The contact stated that after the vehicle was involved in an accident, the contact stated he immediately depressed the brake pedal to stop the vehicle however, the vehicle continued moving forward. The contact stated that the ABS module activated, and the vehicle stopped. The vehicle had moved forward an additional 600 feet. The vehicle was taken to an independent mechanic where it was diagnosed with a failed brake master cylinder. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 117,000.

When using remote unlock fob. Causes the tailgate to fall open at intermittent times. When sitting still or driving down the road.

Rear drivers window falls down without the switch being activated.

When accelerating from a dead stop the engine has a 3 to 4 second lag. Normal response resumes after the initial lag. This condition has been consistant throughout 2016. Truck was purchased new. Present mileage is 4500.

Tl* the contact owns a 2016 Ram 3500. While driving 70 MPH, both headlights failed to operate. The contact had to activate the high beam headlights. The contact also stated that the split tailgate doors were fractured. The vehicle was taken to folsom lake Chrysler Dodge Jeep Ram (12545 folsom blvd, folsom, ca 95630, 916-520-1135) where it was diagnosed that the light harness failed and the door latches needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the contact would be responsible for the repair cost. The failure mileage was approximately 158,000.