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ProblemsByVin Index / 2016-TOYOTA-RAV4 / COMPLAINTS
Full complaint record · NHTSA

2016 Toyota RAV4 owner complaints

232 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

electrical 5 complaints shown

49 total in this category · severe · avg repair $850 · see electrical cluster analysis →
12/26/2023 ODI #11561837.0

The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/23/2019 ODI #11290997.0

My car phone does not work with my iphone 11 pro max. I have a 2016 Toyota rav4 hybrid. The bluetooth on my new phone well not pair with my etune software. Tbe phone can't even discover it. When it finally fails my screen on my cat phone says no microphone detected. Rotors says it's an apple software problem. Jus a safety issue. I drive and work out of my car six days a week.

12/22/2025 170,000 mi ODI #11706611.0

Odometer Fraud. The contact purchased a 2016 Toyota Rav4. It was discovered that there was a mileage discrepancy. The vehicle was purchased from a private seller. At the time of the purchase, the mileage was 98,000. The vehicle was taken to an independent mechanic, and a Carfax report indicated that in November 2025, the mileage was reported at 170,000.

12/20/2024 77,000 mi ODI #11631758.0

The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

12/10/2022 Fire ODI #11496910.0

The car rapidly caught on fire while parked and off. Smoke first appeared from the hood and subsequently flames came out of the hood causing the entire car to catch in fire. There were no warning lights/messages. The car was inspected by our insurance, USAA

other 4 complaints shown

12/26/2023 ODI #11561919.0

When slowing to a stop with foot off gas pedal and on the brake pedal engine suddenly revs to approximately 7K rpms. Mashing brake pedal and turning off engine is only way to control the vehicle. Restarting motor has returned it to normal operation until last occurrence when it took about 5-6 restarts before it returned to normal operation. This has been happening since car was maybe 1 year old. However, it goes for extended periods of 6 months or more without it occurring. It occurs with absolutely no warning.

12/16/2019 47,000 mi ODI #11289507.0

Rav4 hybrid limited with navigation. The navigation control [maps / radio / volume control] freezes suddenly and screen is not manageable until the car stops, engine turned off and back on. One time, radio was loud, and could not turn it down as the screen was frozen. Has happened about once every two weeks.

12/14/2019 2,000 mi ODI #11289050.0

The drivers side seat when moved back, locks in and won't move forward. This happened at a car wash when car was not moving.

12/12/2024 ODI #11630414.0

PBD has not worked properly since I purchased the car [XXX]. It was a 2016 used Rav4 with 54,000 miles. I have taken the car to two different dealerships complaining several times in person or on the phone stating my PBD either won't open or won't close. It has gotten to the point where I have to manually shove the door closed. There is a lawsuit currently that was filed against Toyota for knowingly and concealing the issue. "Who: Plaintiff [XXX] filed a class action lawsuit against Toyota Motor Sales USA Inc. Why: [XXX] claims Toyota failed to disclose an alleged defect in power liftgates on its model year 2014-2021 RAV4s. Where: The Toyota power liftgate class action lawsuit was filed in California federal court." I have also called Toyota's Corporate office to make a formal complaint. C

brakes 3 complaints shown

33 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/28/2020 62,000 mi ODI #11385271.0

Sometimes my brakes work normally. Other times, the brake pedal will be hard to push, and the brake pedal will not come back up when I release it. If I don't pull the pedal back up with my foot, brakes will continue to be applied even when I'm accelerating. I can't tell why they work sometimes and not others. I could spend 4 hours driving around with sticky brakes, and then suddenly, they're fine.

12/14/2024 ODI #11630682.0

The braking system malfunctioned during Winter and snowy road conditions. Several instances happened during the month of December 2023 and 2024. Latest were December 10 and 13, 2024. The brake pad was soft when depressed that the car accelerated instead of stopping.

12/10/2016 ODI #10934353.0

I drove this car for 12500 miles only and I had squeaking noise from breaks I went to Toyota dealership they fixed it and no charge for it. So break has a problem but they did not admit it. The mechanic said if is not manufacture defect no need to resurface and replace the break. It causes the surface to be thin and either I have to replace it or will sonn be bad again.

cruise control 2 complaints shown

10 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/25/2022 ODI #11498777.0

While changing the lane towards right, suddenly my vehicle over accelerated and was about to crash the vehicle ahead of me and quickly I decided to maneuver towards the right shoulder lane and within few seconds and speedy semi-truck passed from the left and saved our lives of 4 people in the car in the busy highway approaching the O'hare Chicago Airport. Safety: Had I not taken towards right to avoid crash on anther vehicle, the high speed truck from the back would have hit us within a few seconds of my alertness. Yes, during Feb.2019, due to excess acceleration, this car crashed towards thick ice and snow while driving through a street, and damaged front bumper.(my wife was seated at passenger side) Called the dealer and took the vehicle to them(Wilde Toyota-West allis), they knew the se

12/15/2016 1,025 mi ODI #10935415.0

Tl* the contact owns a 2016 Toyota rav4. The contact stated that the vehicle accelerated while in park on numerous occasions. The vehicle was towed to the dealer, but the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 1,025.

airbags 2 complaints shown

18 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
12/21/2016 7,700 mi Crash ODI #10936651.0

On december 5, 2016 I was involved in an accident. My vehicle was struck in the left front fender by another vehicle. Impact was direct as the other vehicle struck mine at a ninety degree angle causing extensive damage to the fender and left front wheel assembly. Impact forced my vehicle off the highway and into a concrete pillar supporting a steel lightpole. I was travelling about 30 MPH at time of impact with the concrete pillar. Sudden impact caused the rear of my vehicle to leave the ground. This was the direct response to the sudden stop. Air bags did not deploy. At the time of accident I was travelling on a highway and in motion. Vehicle was equipped with driver, passenger and side airbags.

12/13/2019 90,000 mi Crash ODI #11288810.0

Tl* the contact owned a 2016 Toyota rav4. While driving, the contact had to quickly veer out of the way to avoid striking another vehicle. As a result, he crashed into a tree at 42 MPH. None of the air bags deployed. The contact sustained injuries to the chest and shoulder, and also had whiplash. The contact was transported by ambulance to the hospital. A police report was filed. The damage to the vehicle was extensive, primarily in the front. The insurance company declared the vehicle destroyed. The vehicle was towed from the scene to a body shop. The manufacturer hired an independent engineering firm that took the information from the vehicle's black box. Their findings stated that all of the sensors were working and the vehicle's speed was 42 MPH. The reason the air bags did not deploy

lighting 1 complaint shown

26 total in this category · moderate · avg repair $250 · see lighting cluster analysis →
12/12/2017 ODI #11054125.0

Tl* the contact owns a 2016 Toyota rav4. The contact stated that the headlights were not bright enough. The high beam headlights needed to be turned on to have sufficient visibility at night. The vehicle was taken to st. Could Toyota (418 2nd st s, waite park, mn 56387 (320) 227-8052). The technician adjusted the headlights and stated that no further action could be taken. The contact stated that the lights were still not sufficient. The stock headlights were still installed in the vehicle and were not removed. The manufacturer was contacted and Toyota stated that the stock lights were designed properly. The failure mileage was unknown. *tt consumer stated cannot see more than 2 to 3 can lengths ahead when on, dim at start updated 8/27/18*jb

visibility 1 complaint shown

12 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/12/2017 11,771 mi ODI #11054155.0

Tl* the contact owns a 2016 Toyota rav4. While driving approximately 65 MPH, the sun roof exploded. The contact was not sure if the failure occurred from inside or outside the vehicle. The vehicle was taken to an unknown dealer and the contact was informed that she would be responsible for the repairs. The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 11,771. The VIN was not available. *tt consumer stated ct state police were called and responded. They found no debris, no sign of any impact. They wrote as having been "spontaneous." updated 8/24/18*jb

powertrain 1 complaint shown

11 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/10/2023 Crash ODI #11559394.0

While exiting slowly from the parking lot, the Toyota started to make a beeping alarm noise, then suddenly lurched forward. Applying the brake had no effect, and the car accelerated across the LRT tracks, climbed onto the passenger platform, and only stopped when it collided with an electrical box there.

Showing 300 of 232 total complaints. The full federal record is available at nhtsa.gov/vehicle/2016/Toyota/RAV4#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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