2016 Volkswagen CC owner complaints

Fuel pump/push start ignition. Push start ignition not responding while turning vehicle to off mode.

17v509 recall number on certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. I am very concerned for my safety in the vw recall of the fuel pump injector. Capital volkswagon in san jose wants me to continue driving the potential dangerous car until they get the parts from volkswagon. I asked for a loaner car and they will not give me one or reimburse me for one until the part comes in. This seems extremely dangerous. They claim they do not have the recall fix and therefore

There have been 3 incidents in which my vehicle suddenly, without warning shuts down (absolutely no power) while I am driving on the highway, approximately 30 MPH. I was fortunate that there was significant traffic and the vehicle had enough momentum to get to the emergency lane. I placed the vehicle in park and let it sit for approximately 3 to 5 minutes. I then pushed the start button and it started without incident. I took the vehicle to riverside Volkswagen where they conducted a diagnostic check and stated there was nothing wrong with the vehicle. After informing them of the safety recall, they said there was nothing they can do and declined to provide me with a loaner vehicle. The service representative could not confirm or deny if the issues reported were related to the safety recal

Back up camera does not deploy (intermittent) after use, the back up camera will occasionally display "park pilot is currently not available". My vehicle is not equipped with the park pilot option.this disables the back up camera until the vehicle is turned off completely and the system is reset. I believe this creates a safety hazard, as the functionality of the camera may not be available during a street maneuver, such as parallel parking when the system is unusable the fault is intermittent and does not appear to follow any pattern. Other than occurring after using the camera to reverse.

Several times now when attempting to turn out into traffic my car stutters and caused me to almost get hit. Recently while driving in traffic my car stopped receiving gas and started coasting. It literally stopped working in the middle of traffic almost causing an accident with myself and child in the car. *tr

Lock for door rear passenger fell into door with no force. Broke no clips. Caused $350 repair and shorted out a cord was not covered by certified car power train warranty. Blamed as negligence to owner. Again lock push button fell into door broke no clips and little to no force used. Loosened the unlock wire.

Volkswagen announced a recall of the fuel pump on august 16, 2017. Eight months later they do not have a remedy. This seem irresponsible of the manufacturer.

Tl* the contact owns a 2016 Volkswagen cc. The contact received notification of NHTSA campaign number: 17v509000 (fuel system, gasoline); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (fairfield Volkswagen in fairfield, ohio) was made aware of the recall and stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When pumping gas, the pump will click off every few seconds as if the tank is full. It takes at least 15 minutes to fill the tank because it shuts off every few seconds. This is at any gas pump.

Tl* the contact owns a 2016 Volkswagen cc. The contact received a recall notice for NHTSA campaign number: 19v535000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called schumacher Volkswagen of west palm beach (3001 okeechobee blvd, west palm beach, fl 33409, (561) 935-4490) and was informed that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. VIN tool confirms parts not available.

Clock spring broke, now NO airbag and nothing on the steering panel works including the horn and airbag. First I was told by the dealship that it was a California car so they would fix it, today I was told they would not. So we are driving a car with NO airbag. They want $700 to replace this part with a long waiting period.

The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been confirmed by a mechanic. There were no symptoms of the issue prior to failure.

I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and pass because the horn will not work. My safety is put at risk as I can't warn other drivers who aren't paying attention that I am close by. I actually ended up getting a ticket for switching lanes so fast due to getting out of the way of a vehicle on the interstate who almost ran into me. There is no warning when this happens, it just decides to stop at any given time. This page will not allow me to upload the other scanned diagnosis that was repaired from 2020. Please advise.

It looks like a problem with the computer system all my light and sensors came on including airbags etc.. It happens when I turn my car on to go to work.

My 2016 VW CC (VIN: [XXX]) has a clock spring failure. I brought my car in to Riverhead Bay Motors on 2/12/2019, with the hope of diagnosing and fixing the part. They had to order the part, so only diagnosis was done. Diagnosis confirmed that the clock spring (in VW’s own words from the bill): “Upon further diag found clock spring defective”). I was told in conversations prior to bringing the car in, with corporate, if they identified a torn clock spring as the cause, a case manager would look into and consider if my car perhaps had a faulty part and the fix could be covered by Volkswagen. After many days spent waiting for the opportunity to speak to a supervisor, I finally was able to on 2/15/2019. Volkswagen is refusing to acknowledge that my clock spring issue is the same as what prompt

Constantly receiving message, ' adaptive front lighting system.' after research I noticed that this is a recall issue on other models of the same year and I feel that this is connected being that it's the same message received as the other models. Vehicle is stationary and I receive the message every time I start the car. Just purchased car and picked up from dealer saturday evening so I can only state when I first noticed the message myself and not when it actually first appeared.

Vehicle has factory installed splash guards, the car bottoms out when hitting the slightest bump. Nina at VW corporate has been totally useless.

Tl* the contact owns a 2016 Volkswagen cc. The contact stated that NHTSA campaign number: 17v509000 (fuel system, gasoline) exceeded a reasonable amount of time for the recall repair. The contact spoke with riverhead bay Volkswagen (1521 old country road, riverhead, ny 11901, 888-289-9637) and was informed that the part was unavailable and did not know when it would arrive. The dealer placed the contact on a waiting list. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.