Since we have had the car we have had multiple issues with the car jerking and shifting hard after driving in S mode then going to standard mode. Dealership told us the transmission is "sensitive" in our model year and if we go 1 mile overdue for a transmission fluid flush we will have shudder/jerking/ hard shifting. (we have changed the transmission fluid 1-2x since have had the car, which is within range of recommended). Last episode- battery was dead, jumpstarted and car jerking at low speeds to the point I did not drive it and had it told. We were also told their was a short in the circuit board that controlled acuralink and what charged the battery. Jerking transmission related per dealership. lastly the sound for the blind spot monitoring is intermittently not working.
2017 Acura RDX owner complaints
73 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
powertrain 6 complaints shown
Keyless entry system failed at under 50k miles. When this Keyless Access Unit fails, you cannot start the car and the powertrain. The only way to resolve is to have the car towed to the dealership and have the part orders and installed at over $800. In a worst case scenario, the driver could be stranded in unsafe conditions -- weather extremes (heat or cold) or parking at the side of the freeway unable to restart the car. I believe this is a huge safety issue and too common for this model Acura. This is clearly a critical system component that has failed far before it should. There is no way to turn the vehicle on as this is a keyless entry vehicle.
When the engine does not respond to the throttle, you continue to depress throttle, then the engine begines to jerk and slowly accelerate. Engine appears to die when you are in the slow down situation. I have to press accelerator to the floor to get the car going. Getting on the highway, is very unsafe because you need a lot of room to accelerate because a v6 engine hesitated at the acceleration and even you already driving. Passing cars is not even an option, failure to accelerate quickly is not possible . Started experiencing it at 800 miles . Very unsafe, unpredictable, and a big dissapointment.
1) harsh transmission shifts the transmission's gear shifts (both up and down) are jerky, and it's very obvious & unpleasant when compared to driving other cars (even to a 2005 Toyota corolla). The shifts seem much harsher especially when downshifting. When the car slows down, there is a sudden jerk and a noticeable drop in speed. I've concluded that it occurs most when the transmission downshifts from gear 5 to 4 (around 30-35 MPH) and 4 to 3 (at 20 MPH). It almost appears that when the car is in "drive" it shifts too early causing the car to jerk and slow down as if I quickly pressed the brakes (I.e. Engine braking). I also have noticed that when the car is in "sport" mode, the harsh downshift is not as evident and much smoother/normal. This is a significant safety issue as the sud
The car accelerated rapidly when I came to a stop. When I brought it to, the dealership they found 3 problems with the transmission. First, the transmission had overheated, there were problems in the clutch assembly, and I don't know the third.
While driving, the car slips into manual gear shift and is slow to accelerate and it will have a hard shift of gears from 20 - 60 mph. The emissions check and transmission indicator lights are on. I can not drive the car safely because of the jerks of gear shifts or the slow acceleration when driving on roads and highways. The car is being inspected for transmission issues with concerns that there is severe damage requiring a replacement of the transmission.
engine 3 complaints shown
I requested free diagnostic from Acura and they denied due to involvement of accident on 2/27/2018(rear-end). But the vehicle was repaired in the body shop certified by Acura and I made claim again to geico insurance company to figure out. The subject vehicle have the fuel consumption dropped from 25 miles/gallon to 20 miles/gallon and smell gasoline when turn on the engine. Acura case# is 09121073 and mr. Amary talked me about their way to deal with customer. The subject vehicle is leased and we have still 2 years term left on it. Acura is trying to ignore a potential hazard and safety issue. Please help us out...thank you for your time reading this.
Premature defective hydraulic timing belt tensioner similarly to the 2018 and 2019 RDX under recall. The seal in the tensioner prematurely aged causing hydraulic leakage making it unable to maintain timing belt tension. If the tensioner fail at highway speed causing the timing belt to skip leading to out of timing and major engine malfunction.
The engine upper magnesium intake manifold is spider cracked around several mating half bolts causing an engine emission warning light to illuminate for bank #2 lean code. I believe the part number for the upper intake manifold is P/N 17160-5G0-A00. 2017 Acura RDX with 84,000 miles. The Acura mechanic knew what the issue was right away stating that it’s known problem with the magnesium intake manifold, but Acura doesn’t have a recall.
electrical 3 complaints shown
Dashboard warning lights all light up at once. Flickering on and off. Lights turn on and off inside car, it unlocks and locks car on it’s own. Says key is not close to car when trying to turn on car. Alarm goes off randomly once parked and locked.
The alarm and lights keep going off for No reason. The doors can be locked and Armed. Goes off even when not locked.
Acura RDX alarm keeps going off; smart power control unit (keyless access/tpms) is faulty.
brakes 2 complaints shown
The brakes failed at 17,649 and all brakes needed to be replaced.
Brake noise: brakes make a loud thumping/knocking noise when I step off the brake to start crawling from a complete stop in 'drive' mode (I.e. At a red light or stop sign). Here are videos which demonstrate this. This happens very frequently and is loud. And in rare occasions, the brakes make a squealing noise. Overall, the brakes are working (e.g. I can use them to stop fine) but these issues are frequent enough that it's concerning, irritating and really, just completely embarrassing to drive with such a high-end brand. Please see the videos below which highlight these noises. I noticed it also happens when I'm shifting around from park/reverse/drive when I'm the parking lot (sounds like the car is regurgitating). Again, this is very concerning (I.e. Is the brake going to giv
other 2 complaints shown
Bluetooth connection drops: my iphone is constantly getting dropped and then reconnected by the bluetooth stereo system. This is incredibly frustrating as I've missed directions when using the GPS navigation on my phone as well as lost audio when on phone calls. This has proven to be cumbersome and unsafe as it forces me to have to fumble with my phone while driving in traffic, making obsolete the "hands-free" safety feature of the car as advertised. I've missed many GPS turns because of this and have had to pick up my phone while driving to frantically find out how to re-route my navigation. The same is experienced with my wife's iphone. Here's some videos that show my phone disconnecting while driving: https://photos.app.goo.gl/b0nurxd0zhtnchqx1
The contact called on behalf of her mother who was the owner of a 2017 Acura RDX. The contact was reporting the complaint based on verbal information she received from a police officer. The contact stated her mother was driving out of her driveway when she drove into an embankment and the vehicle was stuck. The contact stated the police officers informed her, that the cause of the fire was due to the driver attempting to drive out of the embankment and reverse out of the embankment several times. The vehicle had caught on fire and the driver passed away in the vehicle as she was unable to exit the vehicle. The fire department was called and extinguished the fire. The contact stated she was awaiting the police department and fire department report. The vehicle was towed to the police towing
cruise control 2 complaints shown
Tl* the contact owns a 2017 Acura rdx. The contact stated while driving 45 MPH, the vehicle failed to accelerate and loss motive power. The vehicle coasted to a stop. The vehicle was restarted and operated as designed for less than one minute before the failure recurred. The contact took the vehicle to schaller Acura (345 center st, manchester, ct 06040, (860) 647-7077) who were unable to identify the cause of the failure. The contact stated the failure reoccurred at 35-40 MPH. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 37,800.
During morning commute on highway multiple warning lights came on, including electronic stability control, emissions, lane departure, and power steering. On rapid acceleration vehicle had pronounced power loss, which obviously could be dangerous. This is the second time this very thing has happened to the vehicle. It's at least the 4th time multiple warning lights have come on, and the second for the loss of power on acceleration. The dealership consulted Acura technical support the last time and said they had identified and fixed the problem.
lighting 1 complaint shown
I own a 2017 Acura RDX that I purchased new in 2017. My vehicle only has 45587 miles on it. I've noticed in this last year, that it is very hard to see at night. When driving at night I have to use my high beams to be able to see ahead and drive safely. Yesterday(10/16/2023) when driving home around 8:30 at night I was pulled over by a state trooper for driving with my high beams on. Luckily enough I only received a warning to get my headlights fixed and not a ticket. This incident prompted me to call the dealership to see how much it would cost to have my headlights replaced. I was told it would cost $1200 to $1500 per headlight plus labor to replace them. My headlight housing is (pealing & cracking) and the LED bulbs appear dimmer than they should be.
body 1 complaint shown
The sunroof exploded with no outside impact. I drive to the office in the morning and as soon as I put the car in park the sunroof exploded with a huge noise. Nothing fell on the sunroof and there was nothing wrong with the sunroof until then. I had opened and closed the sunroof the day before with no issues. The sunroof exploded and shattered the glass in thousands of pieces. Fortunately the sunshade was closed which protected the shattered glass from falling on me.