The contact owns a 2017 BMW X5. The contact received notification of NHTSA Campaign Number: 21V586000 ( FUEL SYSTEM, DIESEL ) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 30 mph when attempting to accelerate the vehicle when the vehicle suddenly lost power and the fuel pump failed. The contact was able to maneuver and coast the vehicle to the side of the road. They then had the vehicle towed to the dealer. The contact stated that when the vehicle was towed they learned that the gear shifter was locked in position. The approximate failure mileage was 29,000. Vin tool confirms parts di
2017 BMW X5 owner complaints
73 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
other 3 complaints shown
While my wife was driving to work the vehicle lost power and stalled. She had just turned off the highway, and onto a side street. She was stuck in the middle of the road and had to be towed. The vehicle would not re-start and would not engage to neutral, so the tow truck driver had to use skid blocks. BMW inspected and found the fuel pump had failed and contaminated the entire fuel system with swarf. This leaves the driver and vehicle in a dangerous position as the vehicle completely stalls with no prior warning.
The contact owns a Cybex car seat. Model number: 519004435,Model name: Sirona S. The car seat was being utilized in a 2017 BMW X5. The contact stated that while, his daughter was in the car seat it wiggled and moved at the base. The contact stated the writing on the chest clip faded within a week. The occupant of the car seat was able to move the chest clip. The contact stated the latch and seatbelt failed to correct the failure. The manufacturer was made aware of the failure. The contact stated the car seat was to narrow at the base and was not suitable for several vehicles. Consumer stated: 1.Not able to securely install with latch method across several vehicle types 2. Not able to securely install with seat belt method across several vehicle types 3. Top belt buckle is easily undo
powertrain 3 complaints shown
We were in our 2017 BMW x5 diesel driving on highway 14s in santa clarita, ca on the 17th of nov 2017 at 1:30pm . Accelerated to pass a car, felt a sudden surge, drivetrain malfunction indication came on, indicated safe to proceed at a moderate speed. Attempted to accelerate, no response. Was able to coast to the right median between the freeway and the on-ramp away from on-coming cars. BMW came to a complete stop and was not able to start. Contacted BMW assist, was informed that it would be about a 3 to 4 hour wait for the tow vehicle. Tow vehicle arrived at 2:45 pm, unable to put x5 in neutral, had to use skid plates to get x5 onto the tow vehicle. Got the x5 to the dealership at 3:20pm, inform the consultant what happened and left the x5 there. Consultant called on monday and inform
Radiator Fan assembly connection corroded and water pump failing due to connector exposed to liquid
Vehicle stopped three times on highway. There is an issue with fuel injection. I am repairing the same thing every year and it is stopping every year on highway. They keep on repairing/replacing the module and I still get the problem. I missed a big rear collision because of this. This model has so many issues. Suspension broke. So many issues with gas pump. being it a first generation hybrid, it can cause threat to so many people if we let these vehicles be on road.
engine 3 complaints shown
The car stopped without any warning 3 time in the middle of the road while driving my wife and kids inside the car. I consider very lucky this happened on county road two time and ones in the shopping center parking lot, instead of middle of the highway. I have taken the car to the dealership for the second time they are still trying to figure out what's wrong with gauges. Last time it happened was 11/13 while my wife was driving with the daughter to doctor's appointment, gas reading shows above 1/4 tank and 146 miles remaining (I have pictures of the cluster). But the car abruptly stop twithought any warning which will be a deadly situation if happened in the highway. The reason for it to stop was no gas in the tank though it gives a reading of over 1/4 tank 146 miles remaining. My la
The contact owns a 2017 BMW X5. The contact stated that while driving or while the vehicle was parked and occupied, there was an abnormal smoke odor coming from the engine of the vehicle. An independent mechanic was contacted. The vehicle was towed to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was 60,000.
The contact owns a 2017 BMW X5. The contact stated while driving at an undisclosed speed, the engine overheated message was displayed, and the check engine warning light illuminated. The contact pulled over and restarted the vehicle; however, the vehicle failed to accelerate above 20 MPH. The vehicle was taken to the dealer, where it was determined that the water pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 62,000.
electrical 3 complaints shown
Blower motor doesn’t work and BMW Has discontinued the part. So I have to form or heat or ac flow in my car
While driving on highway traveling at 55 MPH the vehicle lost power steering and brakes without warning. The dashboard it up simultaneously with the brake and steering problem. Havining nowhere to pull over safely; I slowed down and continued on to a safe location. Inintially, I could not turn ignition off. The vehicle is brand new, having only 385 miles on odometer. Vehicle continued to loose all power, and by the time the tow truck arrived vehicle rear door would not open and could not get car into neutral. I was terrified while this was happening and continue to try to understand how this could happen without warning while driving. There were absolutely no warning indicators prior to incident. Vehicle is at bww dealer being checked. At this time I have no idea what caused the loss of
Radiator fan assembly malfunctioning causing engine to overheat. Upon replacing fan assembly vehicle is still overheating. Water pump and thermostat needs to be replaced as well as connectors. Mileage appr 67,000 Vehicle went into safety mode while traveling on highway
steering 2 complaints shown
I was driving approximately 30 mph. As I continued to accelerate the fuel system light came on and the car shut off in the road. I had to have it towed to the dealership as it would not start. Gas fumes could also be smelled coming from the car. Once looked at by BMW service center I was told “ EKPS and the fuel pump are intermittently failing. I was able to able to verify the concern briefly. Vehicle may lose fuel pressure randomly. Upon removing rear seats and inspecting harness, I found the wires going into the EKPS to be burnt. The wires from the EKPS to the low pressure fuel pump will also need to be replaced.” I did research and saw that this was recall on other years of this model. Also the middle back seatbelt does not work. Also even after multiple alignments my car still pulls a
Warning on screen came on suddenly while driving indicating charger system failure. While driving to the dealer for diagnosis and repair, power steering failed, then power brakes failed, then engine stopped running. Could not put vehicle in park and vehicle rolled back when foot brake was released. Car was diagnosed as alternator failure.
fuel system 2 complaints shown
The contact owns a 2017 BMW X5. The contact received notification of NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 30 MPH and attempting to accelerate, the vehicle suddenly loss power, and the fuel pump failed. The contact was able to coast the vehicle to the side of the roadway. The vehicle was towed to the dealer. The contact stated that when the vehicle was towed, he learned that the gear shifter was locked in position. The approximate failure mileage was 29,000. Parts distribution disconnect.
The contact owns a 2016 BMW X5-Diesel. The contact received notification of NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact spoke with a dealer, and the dealer confirmed that part was not yet available. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
tires 2 complaints shown
Tl* the contact's son owns a 2017 BMW x5 equipped with pirelli scorpion verde all season tires, size: 255/50r19 107w (na). While driving 60 MPH, the vehicle shook violently. The driver veered to the shoulder of the road where the contact noticed the tread separated from the rear tires. The vehicle was taken to a collision center where it was diagnosed that the tread separated from the tires. Both rear tires were replaced; however, approximately one month later, the rear passenger tire tread separated and was replaced. The manufacturer was made aware of the failure and informed the contact that they would inspect the tires. The failure mileage was 17,000.
Tl* the contact owns a 2017 BMW x5 equipped with dunlop run flat tires, tire line: sport maxx sp, tire size: 315/35/r20, DOT number: (unknown). The contact stated that on the day the vehicle was purchased, the vehicle was taken back to the dealer due to low tire pressure on the passenger's side rear tire. The contact stated that while driving approximately 15 MPH, the passenger's side rear tire experienced a blowout. The contact drove the vehicle to her residence. An independent mechanic observed the tire and stated that the tire was defective. The tire was replaced. The manufacturer was not made aware of the issue. The approximate failure mileage on the vehicle was 27,000. The tire failure mileage was 2,000.
airbags 1 complaint shown
Water possibly from moonroof getting into the car and warning messages about passenger airbags. I discussed matter with dealer and they want me to pay for diagnostic. I think they reset computer after service.
suspension 1 complaint shown
2017 BMW x5. Consumer writes in regard to manufacturer selling new vehicle with defective axles. *as *js