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ProblemsByVin Index / 2017-BUICK-ENCORE / COMPLAINTS
Full complaint record · NHTSA

2017 Buick Encore owner complaints

87 complaints filed with NHTSA on this vehicle , including 4 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 4 complaints shown

29 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
11/20/2022 ODI #11494319.0

Bought a 2017 Buick Encore November 2020 less than 6 months into owning the car check engine light came on. Purge solenoid as well as the Camshaft and 1 other component had a leak brought it to dealership and it was covered under warranty for repairs. Fast forward about a year and a half there is another leak will be bringing back to dealership and paying out of pocket for leaks because of a rough idle, poor fuel economy, and another check engine light problem. Have also read articles about this particular cars not fairing well in the temperatures changes during the seasonal changes. Yet there is no recalls and no mention of Buick or GMC being held responsible for this recurring problem.

10/25/2024 ODI #11621973.0

1. Valve cover gaskets been replaced in valve covers been replaced twice. 04/16/2024. 95113 miles 2. Air conditioning cooling leak and the fan motor would not shut off unless disconnecting the battery cable. 08/26/2024 at 100,254 miles 3. The turbocharger inline for the oil intake has been replaced . The car cannot completely carry a full carload without having no power to get up hills. I have no power once in a while if I'm alone driving just on a straight road or going uphills it seems like there's no gas getting to it I have good gas but it doesn't happen all the time. And I guess to where it will slow down from 55 to 35 pushing on the gas pedal with no power at all and then all the sudden it will go. Trying to explain this the best I can. 09/29/2024 at 101, 313 miles

10/18/2022 ODI #11489848.0

Vehicle check engine light (illuminated amber picture of an engine) came on. Vehicle started running rough. Difficulty keeping the vehicle running at idle. Engine running rough/poor acceleration. Drove vehicle to local service center and left for diagnosis and repair. Service center scanned computer for codes. Found the P.C.V. vacuum control in the valve cover had torn its diaphragm and the engine was running with 19" of vacuum in it, where it is normally at 2"- 3" of vacuum. Service center obtained and installed new dealer valve cover assembly with P.C.V. control valve and gasket. Service center said they have repaired three-four of these in past few weeks. Service center said recall may be forthcoming. Have documentation.

09/17/2025 ODI #11687912.0

I have went to the dealership for the past two years with this problem and they keep saying they are not getting any codes: when the air conditioner is on it’s pulling the power from the motor and makes it hard to go up hill. Hard To accelerate when going on to the freeway as well. The problem is only getting worse and worse.

other 3 complaints shown

10/27/2024 ODI #11622138.0

I HAVE AN AUTOMATIC TRANSMISSION. WHEN I AM STOPPED AT A TRAFFIC LIGHT ON AN INCLINE, THE CAR WILL SOMETIMES ROLL BACKWARDS WITH MY FOOT ON THE BRAKE OR WHEN CHANGING MY FOOT TO THE GAS PEDAL TO MOVE FORWARD ONCE THE LIGHT CHANGES. THE MORE THE INCLINE; THE WORSE THE PROBLEM. This happens at a bus stop in a community with an incline and kids at a bus stop. This feeling is as I am driving a manual vehicle. It's not a good feeling knowing that there's children around and knowing that we want our children around for the future and something like this happens with a vehicle, the service department in the dealership cannot find what the problem is. This has happened to my car more than once. I have complained about it once and I am complaining about it again. I have low mi on my car and now, th

10/20/2020 62,000 mi ODI #11365294.0

Everytime I put gas in it doesn't want to start back up. At a stop sign and red light it jerks like it is going to dye out. The check engine light comes on and off. Took back to the dealership only to have it start the problem again the next day.

09/15/2022 ODI #11484663.0

This car has front and back wheels differential issues. I bought this car last month and was on the highway when I heard loud clicking noises and tried to reverse and almost hit another driver. I took the car to 4 repair shops and was told to send it back to Carvana or Buick because of mechanical issues where Pep Boys decline to repair for they didn’t have the heavy equipment so I finally got the car towed for the fifth time to Faulkner Buick in Trevor’s PA where it’s currently at! Also I found out from Buick that they car had a major brakes and rotors problem that I didn’t did for as I stated I just bought this car last month and was not put 100 miles on it and I can’t afford to get it repaired! Carvana isn’t supportive of the above issues and I want my money back asap!

airbags 3 complaints shown

13 total in this category · severe · avg repair $1,100 · see airbags cluster analysis →
10/19/2019 35,000 mi Crash ODI #11269561.0

We hit 2 deers at 70 MPH it damaged the whole front part of our car . None of the air bags deployed. The 4 way flashers came on the seatbelts locked up yet no airbags. Also this is the first and only time the 4 way flashers worked. The car has been fixed and no 4 way flashers again.

10/03/2019 Crash ODI #11266250.0

Consumer writes in regard to no airbag deployment after an accident. *as *js *bf the consumer stated the manufacturer was notified and stated the seat belts operated as designed. *js claim number xxxxxxxxxxxxxxxx ('parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb

09/10/2018 Crash ODI #11128510.0

I had just leased this car, drove less than 2 miles from home when my brakes failed. I applied brakes to stop, but the car would not stop, it slowed to 14 MPH - kept moving until I slammed into truck approx 3-400' ahead of me, had plenty of room to stop. Pretensioner failed - driver seatbelt collapsed around me while locked in place the second I slammed on brake. Driver seatbelt was on passenger side - visa-versa - gm rep saw the seatbelts at my home - I showed them to him. He told me which belt belongs on which side and I told him they were on the opposite sides. He picked each up and showed me the 'r-l' on the end of the belt and the "r" was the collapsed belt. The gm rep said the 'intact' belt would have bruised the person, it did, my passenger. This can be verified by my passenger

powertrain 2 complaints shown

8 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/26/2020 33,000 mi ODI #11384992.0

The vehicle started making noises and the instrument panel and screen went out. The vehicle was drivable, but the entire instrument panel was out. Radio stopped working, my screen went dark and the backup camera didn't work. The first time this happened the vehicle was stationary and the second it occurred while backing out a parking spot.

09/20/2021 ODI #11433628.0

Turbo failure on car caused lack of power to the vehicle when accelerating

cruise control 2 complaints shown

3 total in this category · moderate · avg repair $600 · see cruise control cluster analysis →
10/29/2024 ODI #11622557.0

The contact owns a 2017 Buick Encore. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate while depressing the accelerator pedal. The check engine warning light remained illuminated. The vehicle was taken to the local dealer who was unable the determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.

09/11/2023 22,000 mi ODI #11543849.0

The contact owns a 2017 Buick Encore. The contact stated when the vehicle was first started, the vehicle accelerated to approximately 10 MPH and then the vehicle shifted into LIMP Mode. The contact stated that the check engine and stabili-trak warning lights were illuminated. The contact had taken the vehicle to an Auto Parts store where DTC code: P2138 was retrieved. The failure was related to the accelerator position sensor. The contact was informed that the accelerator pedal needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 22,000.

suspension 1 complaint shown

12/24/2020 35,765 mi ODI #11384889.0

The stablitrak light came on and vehicle has a throbbing coming from rear of vehicle, taking vehicle into have checked as when you apply brakes it is felt. The throbbing also happens when vehicle is stationary and dealer advised not to drive

steering 1 complaint shown

4 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/16/2020 80,000 mi ODI #11383631.0

The power steering works intermittent. In the morning when it is cold there is no power steering for you park it in the sun and let the inside of the car heat up it will start working. Also, when it is cold if you let it run with the heater going on the floor it will start working after some time. The dealer is saying the steering control module is bad. I have seen that Buick has recalls for other models with the same issues.

visibility 1 complaint shown

5 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
10/15/2019 ODI #11268754.0

When you would start the car the wipers would start by themselves...now the wipers stopped working completely..I dont know if there's warranty on the car or not

seatbelts 1 complaint shown

3 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
09/24/2018 18,000 mi ODI #11130972.0

Don't excel unsafe belts need to be inspected.

brakes 1 complaint shown

5 total in this category · severe · avg repair $450 · see brakes cluster analysis →
09/14/2018 14,000 mi Crash ODI #11129502.0

5 month after I had bought the car I was going 35 MPH down a regular street when the car stop then when I want to move again the accelerator but then the car came to a complete stop where the engine had smoke coming out of it. The dealer said that there was a big hole in the engine. After they repair it no more than two weeks later I was going down a road where the car just turned off and it did not even let me move out of the road way. And now 3 weeks ago I was going down a street going 45 MPH when the person in front of me stopped all of a sudden and I hit my brake so hard but they had not responded which LED me to crash in front of the person in front of me. Luckily neither of us were injured but now for sure I know I do not feel safe driving any of general motors cars whether is be bui

electrical 1 complaint shown

09/14/2018 13,000 mi ODI #11129615.0

This vehicle has a keyless ignition system. Twice my wife accidentally turned off the vehicle, once at a stop, the other time on a freeway at 70 MPH. She was unaware the vehicle could be started in neutral thinking she needed to be in park. The vehicle continued coasting allowing her to move to the side of the freeway. There she was able to put the vehicle in park, press on the brake and restart the car. She did not realize the vehicle engine was off until she.pressed on the gas to maintain speed. She panicked and turned to me as an engineer with 40 years in the automotive industry. I kept her calm and instructed her what to do. Only when we were on the side of the road did we determine she had accidentally turned off the engine when tuning the radio. With no warning or indication the eng

Showing 300 of 87 total complaints. The full federal record is available at nhtsa.gov/vehicle/2017/Buick/Encore#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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