At low speeds the brake pedal becomes very slugs if pressed quickly for sudden stop, wile the truck continues to travel for a short distance.
2017 Cadillac Escalade owner complaints
85 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
brakes 6 complaints shown
When driving at lower speeds the vehicle is hard to stop. I have to press the brakes down hard to get it to stop. A message will usually come up saying to service the brake assist but no maintenance lights show up. In looking online there is a recall with this exact issue that I’m having but it start at the 2018 model in which mine is a 2017. I feel the 2017 should also be part of the recall since I’m having the exact same issue.
Incident date: 2025-11-22 Location: I-70 (while taking an exit) Dealership: Jim Coleman Cadillac (vehicle purchased and routinely serviced here) I am reporting a sudden and severe brake system failure that created an immediate risk to vehicle occupants. On 2025-11-22 my wife was driving our Escalade with our two children when, while taking an exit on I-70, she felt the brakes go completely limp and the vehicle would not slow down as expected. The vehicle had been driving normally beforehand; we had made a couple of stops earlier that day. She was able to reduce speed and bring the vehicle to a stop without colliding with another vehicle, but this was only because there was no traffic immediately ahead. A tow was called; the vehicle was first towed to a nearby Cadillac dealer for initial
2017 Cadillac Escalade ESV VIN: [XXX] Dealership: Jim Coleman Cadillac, Bethesda, MD I am reporting a brake safety failure involving severe and abnormal brake component wear that created an immediate safety risk with breaks completely failing while driving at high speed on the highway. During normal driving, I discovered that the right front brake assembly had worn down to bare metal. The brake pad friction material was completely gone, resulting in metal-on-metal contact with the rotor. The rotor showed deep scoring and unsafe wear consistent with a possible stuck caliper piston, seized caliper slide pins, or other component malfunction. This failure occurred without warning. The vehicle had been at the dealership for a customary inspection shortly before this issue, and the dealershi
The brake assist function has been very sketchy and coming on unexpectedly and the emergency braking when reversing is malfunctioning and coming on unexpectedly with no need in error in a very hard/ fast stop. Yes its available for inspection. How was your safety or the safety of others put at risk? This puts my saftey as well as others at risk because the brake system is malfunctioning and at times unpredictable, and making quick/hard stops when not expected or necessary. The car was just in the dealership for repair of the break assist and I am sending it back in again because it is still malfunctioning.The vehicle has been inspected by the dealership. The brake assist light was coming on and off , sometimes but not all of the time and now that the car was serviced by the dealershi
My car was the subject of a brake recall n192268490, I have had it to the dealer in flemington gm twice, the last time approximately 2 weeks ago. My car was kept for nearly 10 days and I still have a problem with the brakes, specifically hard braking and prolonged braking distance. Today at 1045 am I called customer service at Cadillac gm and they were completely unhelpful telling me to bring it back to the dealer again. I need this fixed in a competent fashion
powertrain 4 complaints shown
The contact owns a 2017 Cadillac Escalade. The contact stated while driving at an undisclosed speed, there was an abnormally loud clunking sound coming from the vehicle and the vehicle then decelerated to 30 MPH. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was replaced, but the failure recurred. The vehicle was taken back to the local dealer, who recommended replacing the valve body. The part was on backorder, and the vehicle was not repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 85,000.
*safety issue* escalade will shift violently into gear in either forward or reverse, causing vehicle to suddenly lurch. Condition is especially present when stopping at intersection on an incline. From a stop or rolling stop, the vehicle will be unresponsive to gentle acceleration for a second or two, then bolt into gear screeching the tires and launching vehicle violently forward. Likewise, from rolling stop then shifting to reverse to park, same lag with sudden burst of power. The effect is very similar to someone who is learning to drive a manual tranny in a muscle car. There seems to be no difference with transmission temperature, the intensity of the condition seems to be random, and difficult to intentionally recreate. Vehicle has been in shop twice, received the 18-na-355 bul
We have owned this car for approximately two years. In the last six months the transmission has begun feeling clunky at times. What I mean is that sometimes the shift from 1st to 2nd or 2nd to 3rd the car lurches forward with a clunk as it shifts. If you do not have your foot firmly on the brake you could slide into traffic which thankfully has not happened as of yet. We took the car in for service on this and was told it was typical of escalades of our year and earlier(2017). They(eddy's Cadillac in wichita ks) said Cadillac needs to do a recall on this but they do not know how to fix it. We have a few other friends who had the same year or earlier and all eventually developed the issue. Ours started with the issue about 20k mileage mark. Cadillac needs to fix this issue becaus
Tl* the contact owns a 2017 Cadillac escalade. While driving various speeds, there was an abnormal shuddering and vibration from the vehicle. The contact also stated that the vehicle failed to shift into gears properly. The vehicle was taken to dale earnhardt jr. Buick/GMC (1850 capital cir ne, tallahassee, fl 32308, (850) 270-1453) where it was diagnosed that the torque converter was possibly defective. The vehicle was repaired; however, the failure recurred. Additionally, the contact stated that three of the four tires were also replaced; however, the vibration and shuddering persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 6,000. *js
engine 3 complaints shown
Subject: Engine Lifter Failure in 2017 Cadillac Escalade - Manufacturer-Acknowledged Defect Component/System Failure: My 2017 Cadillac Escalade has experienced a critical engine malfunction specifically related to the Active Fuel Management (AFM) lifter system. The lifters are causing multiple engine misfires. This issue directly matches the manufacturer-acknowledged problem detailed in GM Service Bulletin 15-06-01-002M. Safety Risks: The lifter failure creates significant safety hazards, including: Potential sudden loss of engine power while driving Risk of unexpected vehicle stalling in traffic Compromised engine performance and vehicle control Potential complete engine failure The manufacturer's service bulletin recognizes these systemic issues across multiple vehicle models, includ
Transmission failing. The transmission has had hard shifts and was serviced to try and fix this issue. No fix and now the transmission is slipping.
With only 78k miles on my 2017 Escalade the same issue happened with the lifters like in the 2021-2025 models. We had to pay out 14k to replace the motor. GM has known about this problem for almost a decade and it’s not fair that we had to pay out this much money to replace an engine with them knowing the problems. Had they told us years ago to change to a heavier oil or whatever we would have done so and maybe our factory engine would have lasted like so many previous year models up to 250k miles.
electrical 3 complaints shown
It is possible to accidentally hit the lock bottom of the key fob while the vehicle is moving and cause the mirrors to fold. This feature should be disabled at the very least while the vehicle is moving. While traveling on the freeway I accidentally pressed the keyfob while it was in my pocket and the the press caused the mirrors to fold in while I was traveling down the freeway.
The contact owns a 2017 Cadillac Escalade. The contact stated while driving 55 MPH, the touch screen monitor started jumping up and down and sporadically going in and out while the contact was attempting to use the GPS. Additionally, the hands free and answer screen was inoperable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the monitor was faulty and needed to be replaced. The contact was informed that the repair would be an out of pocket expense since the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. The VIN was unavailable.
The side view mirrors will randomly tilt to the sky or ground. Whatever it tilts to also becomes the saved position. The dealership has replaced the seat memory module, battery cables, fuse block and driver mirror. The dealership was unable to correct the issue and says there is nothing else they can do. The problem seems to occur wen the vehicle has been driving for 2 or more hours then goes away if the vehicle has sat for a few days.
suspension 1 complaint shown
•available for inspection. Unknown exact system failure •issue regularly occurs •dealership service. Transmission had to be replaced at around 10k miles and covered by warranty. •no lights indicating any problems. Forward collision alert activated. Vehicle has a lag between the time pressure is applied to the gas pedal and it causes a delay in acceleration resulting in the vehicle sort of lunging forward unexpectedly. About 15-20 seconds after the gas pedal is pressed it will have a sudden burst of quick acceleration. It only lasts a few seconds and there’s no time to correct the sudden acceleration by braking. I finally realized the seriousness of the issue after I very close to being in an accident today as a result of the delayed acceleration. I was stopped at a red light and presse
steering 1 complaint shown
I am the owner of a 2017 Cadillac Escalade affected by Special Coverage Adjustment 17016 (Program ID N162058750). The issue involves the chrome trim on the steering wheel separating, creating a sharp edge that poses a safety hazard to the driver. I contacted Cadillac to request a repair under this Special Coverage program. My vehicle developed this defect while still under the mileage limit of the program, well before exceeding 120,000 miles. However, Cadillac has refused to provide any repair or assistance, stating that the coverage has expired today. I understand that this is not a legally mandated recall, but the defect is clearly safety-related, with potential to cause cuts or injury while driving. I have documented my communications with Cadillac, including my requests for a goodwil
lighting 1 complaint shown
Why are the headlights on new cadillacs, especially escalades, so blinding? It's like these vehicles have their headlamps permanently on bright.