This Preliminary Information communicates to the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on th
full bulletin at NHTSA ↗2017 Cadillac XT5 airbags problems
severe 3 complaints filed with NHTSA · avg repair $1,100 · see airbags across all vehicles →
Complaints
3
Recalls
0
Avg fix
$1,100
1crash
What stands out
No new NHTSA airbags complaint has been filed on this vehicle in over 4 years — the issue may be aging out of the active population.
Is there a fix? Manufacturer service bulletins
The manufacturer has issued service bulletins covering airbags on this vehicle — documented repair instructions, service campaigns, or warranty extensions sent to dealers. A TSB isn't a recall (it's not a free safety remedy), but it's the manufacturer acknowledging the issue and how to fix it.
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, and/or B3935. Technician should not replace any parts for this concern. If unable to duplicate the concern ask if the customer uses any Radio Frequency Identification Devices when the concern is present. Dealer should also direct their customers to the appropriate section in the Owner manuals that references that the device complies.
full bulletin at NHTSA ↗This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.
full bulletin at NHTSA ↗This Preliminary information communicates a condition where there is only newer hardware available when replacing the Active Safety Control Module. The newer hardware is not compatible with whatis currently loaded into the SPS programming system. Engineering is working on a new software set to address the concern.
full bulletin at NHTSA ↗This engineering informational bulletin is requesting information on the instrument panel upper skin is delaminating near the passenger airbag door.
full bulletin at NHTSA ↗Source: NHTSA manufacturer communications. Bring the bulletin number to your dealer or shop.
What owners are reporting 2 most recent
Body Issue- Left and Right Front Doors of Vehicle air popping and Grinding when opened. No Damage or Accidents have occurred to the Vehicle for this Function to have a Error.
9/17/25 I purchased 2017 Cadillac Xt5 platinum from a dealership. It came with a dash mat which was concealing cosmetic damage to vinyl around air bag on passenger side, and was unglued throughout entire dashboard. I didn't have a vehicle inspection before buying car, nothing reported on Carfax. And I asked dealership why they used Velcro and dashmat to conceal damage. No response.
Had airbags trouble with your 2017 Cadillac XT5?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2017 Cadillac XT5?
It's a meaningful issue. 3 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 3 complaints filed, airbags issues most often appear around 7,000 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Cadillac/XT5.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.