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2017 Chevrolet Equinox electrical problems

severe 16 complaints filed with NHTSA · avg repair $850 · see electrical across all vehicles →

Complaints
16
Recalls
0
Avg fix
$850
2fires

The failure pattern owners describe

Buyer takeaway: The 2017 Equinox shows patterns of critical electrical and engine failures: starting problems with unexplained battery drain, sudden loss of engine power while driving, complete infotainment shutdown, oil consumption leading to engine failure without warning lights, and two documented fire incidents. Multiple dealers have failed to diagnose root causes despite repeated service visits.

Owners report a constellation of starting and electrical failures that dealers struggle to diagnose. Battery drains repeatedly within months of replacement; vehicles won't crank or take multiple tries to start. One owner got stranded with children in the car several times. A separate defect involves the infotainment system dying entirely—radio, display, backup camera, climate control, ADAS, and warning alarms all stop working with no advance warning. Owner notes this affects vehicles from 2012 onward with hundreds of online complaints but no recall.

Engine power loss strikes drivers mid-highway: the vehicle enters limp mode, slows dramatically, and won't accelerate even after throttle body replacement. Dashboard warning lights (service airbag, tire monitor, stability track) flash falsely and can't be cleared, leaving owners uncertain if safety systems actually function.

Water intrusion from the sunroof/headliner area drenches the driver's face at highway speed. Oil consumption occurs without any low-oil warning, leading to complete engine depletion and stalling; dealers replaced rear main seals on multiple vehicles around 130,000 miles. Two separate owners report the vehicle catching fire—one at 3,800 miles while parked, another while driving at 65 mph—with manufacturer attribution to computer rebooting issues. A burned vehicle was retrieved by GM with no public resolution or recall issued.

Same Chevrolet Equinox electrical reports on nearby years: 2015 · 2016 · 2018 · 2019 · 2020

Failure modes owners describe

Starting failures and battery drain

Vehicle won't crank or cranks slowly; complete battery failure; repeated dead battery requiring jumps or charging. Root cause undiagnosed by dealers in multiple cases.

When: First year of ownership; one case at 3,800 miles

Symptoms owners cite: Engine won't turn over or takes multiple attempts; Complete battery failure; Unusually loud windshield wiper motor preceding failure; Lights on dash flickering on and off; Remote start working intermittently

Codes mentioned: P2138 (Throttle/Pedal Position Sensor Voltage Correlation)

Repairs/costs cited: Battery replaced; problem recurred within months. Dealer unable to identify cause of drain. Throttle body replaced (for P2138) but starting issues persisted in some cases.

Recalls/TSBs owners mention: GM Roadside Assistance called in at least one case; dealer inspections inconclusive; computer reboot mentioned in one case

Water intrusion through headliner/sunroof

Water pouring from headliner or microphone assembly area directly into driver's face while driving. Creates immediate vision hazard at highway speeds.

When: Weeks into ownership of certified pre-owned vehicle

Symptoms owners cite: Water pouring from headliner/microphone assembly; Intermittent dripping for hours after initial incident

Reduced Engine Power (limp mode) with throttle issues

Vehicle enters reduced power mode without warning, loses acceleration suddenly and repeatedly, even after throttle body replacement. Creates highway safety hazard.

When: Daily occurrences, multiple times per day

Symptoms owners cite: Sudden loss of acceleration; Vehicle enters reduced engine power mode without warning; Cannot maintain highway speed; Reproducible, ongoing issue

Codes mentioned: P2138

Repairs/costs cited: Throttle body replaced; problem continued after repair

Infotainment system power loss / central electronics shutdown

Complete loss of infotainment power causing cascading failures: radio, display, ADAS systems, warning alarms, backup camera, climate control, blinker sound, interior lighting all stop working. No warning before onset.

When: Occurs without warning during operation

Symptoms owners cite: Infotainment system loses power completely; All ADAS systems stop working; No warning alarms or blinker sound; Backup camera disabled; Radio and GPS stop functioning; Climate control unresponsive; Blank radio display; No dome light or interior noises

Repairs/costs cited: Infotainment center replacement quoted at $2,200. Radio replacement recommended. Owner notes this is widespread issue from 2012 to present across internet.

Recalls/TSBs owners mention: No recall issued despite hundreds of online complaints

Dashboard warning lights malfunction

Service airbag, service tire monitor, stability track, and engine light display with no apparent cause or resolution. Some lights can be temporarily reset by moving driver seat.

When: Started November 2020 in one case; ongoing for weeks in another

Symptoms owners cite: Service airbag warning appears without correlation to actual airbag status; Service tire monitor system message appears; Stability track warning light; Engine light illumination; All dashboard gauges stop working intermittently; Multiple false readings; Warnings reset temporarily when driver seat moved (initially)

Repairs/costs cited: BCM (Body Control Module) mentioned by dealer as possible cause but never confirmed or fixed. Vehicle serviced 4 times by dealership with no resolution.

Recalls/TSBs owners mention: No fix provided despite multiple service visits

Engine fire under dashboard

Vehicle caught fire while parked or immediately after stopping on highway with no apparent external cause. Vehicle destroyed, diagnosed post-fire as computer reboot issue with buzzing noise in engine.

When: At 3,800 miles; another case during highway driving at 65 mph

Symptoms owners cite: Fire started under dashboard while at red light; Vehicle made pop sound before catching fire on highway; Buzzing noise from engine, audible even while parked

Repairs/costs cited: Vehicle towed to junkyard then retrieved by manufacturer; destroyed by fire; cause attributed to computer rebooting

Recalls/TSBs owners mention: Manufacturer retrieved vehicle; no details on resolution or recall

Oil consumption and rear main seal failure

Excessive oil consumption not explained by leaks; low oil warning light never illuminates. Rear main seal blows out, causing engine shutdown without warning. Multiple vehicles with same model year fail at similar mileage (~130,000 miles).

When: Started May 2018; seal failure around 130,000 miles; one case at unknown mileage on highway

Symptoms owners cite: Extreme oil consumption; Oil level drops rapidly between changes; Low oil light does not illuminate (no warning); Engine stalls without warning; Rear main seal leaks; Complete oil depletion in some cases; Engine automatically shuts off (limp mode)

Repairs/costs cited: Rear main seal replacement performed. One owner refused service ($2,200+ repair cost) due to disability income. Check engine light remains after repair in at least one case.

Synthesized from 16 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.

What owners are reporting 0 most recent

Had electrical trouble with your 2017 Chevrolet Equinox? File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.

Common questions

How serious is the electrical problem on the 2017 Chevrolet Equinox?

It's a meaningful issue. 16 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $850.

At what mileage does the electrical typically fail?

Based on the 16 complaints filed, electrical issues most often appear around 69,988 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.

What does it cost to fix?

Independent shops typically charge around $850 for electrical repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to electrical?

No active recalls currently cover electrical issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.

Related

Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA) public records database. Verify the raw federal record at nhtsa.gov/vehicle/2017/Chevrolet/Equinox. Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are independent-shop national averages and may differ in your area. Some links on this page are affiliate links.
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