Tl* the contact owns a 2017 Chevrolet trax. While attempting to start the vehicle, the steering became difficult to maneuver. There were no warning indicators illuminated. The vehicle was taken to grey Chevrolet (4949 sw hovde rd, port orchard, wa 98367, (360) 329-2916) where no diagnostic failure codes were found. The failure could not be duplicated. The dealer stated that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 3,000.
2017 Chevrolet Trax owner complaints
108 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
steering 5 complaints shown
2017 Chevrolet Trax mileage 35,703 November 20, 2022 ( second incident)while driving 50 mph on a highway, I lost power steering, acceleration, and dashboard instruments( speedometer & tach) failed. Dashboard message advised of loss of power steering. I was able to drive about one mile before I could safely pull to the side of the road and after stopping the issue resolved itself but check engine light came on but turned off within a 24 hour period. Later found out my son had experienced the same issue with my car one month earlier. December 6 th- Took it to dealer who could not replicate the problem and was unable to provide explanation or solution. This was a frightening safety issue- luckily there was not a lot of traffic when the problem occurred. I am very concerned about driving thi
I've received two notices from gm, once that has an actual recall. Both notices were received after my 2017 trax had been taken to the dealership for check-ups/repairs because of presenting symptoms of both issues of the notices/recall. The first being an evaporaive emissions purge valve that may not fully close, causing the engine to run cold, hesitate or stall at idle speeds. I experienced idling and jerking when my car was in lower gears, jerking so badly, with running in high rpms. I did not know if I would make it home and had to drive with my hazards on. This was experienced on sept. 2, 2019 (labor day) and I had my car towed from my parking garage to the dealership on sept. 4th, 2019. They could not replicate the problem or address it and were not aware of the notice gm had se
Vehicle was at highway speed when systems began to fail and vehicle abruptly lost acceleration. Warning lights and messages began to appear abruptly without warning. RPM, and MPH digital dial/ number jumped to 0 and back up to a random speed and then back down to 0. Accelerator pedal did not have any bearing on speed control. Uncontrolled stalling at highway speed without any warning. Vehicle was driven off active roadway at next available exit and parked. Vehicle maintained error codes. Dealer contacted for tow. After waiting for tow and engine off, all error codes cleared. Driven to dealer and currently in service. Vehicle fairly new and repair under warranty. Problem uncertain but technician pointed to a grounding problem. Error lights during incident: power steering warning light (ste
When the car was in motion and I was trying to turn it would go. All the lights came on the dash board and this is not the first time it did this. This is unsafe and help is needed!
other 3 complaints shown
I own a 2017 Chevy trax. My AWD warning light came on saying the AWD system was shut off. It cost me $430.00 to replace the rear differential because it was in such bad shape. That is ridiculous to have that happen in only 3 years.
Roughly at 40,000 miles driver side seat began to raddle badly. When I got out of the car the whole seat lifted up. I looked under the seat and noticed a lift mechanism that raised the seat or lowered it was broken off and now it's just flopping away. If I brake to hard the whole seat pushes me forward and wedges me in between it and the seat belt.
My Check engine light came on at about 46,000 miles. The mechanic showed me that the oil was burned at looked like chips of metal. He said that the Turbo Charger was cracked also. He replaced everything and flushed the system clean. He video taped the whole repair process. Now, 8,000 miles later, the Check Engine light is back on and the very same problem has repeated itself. I looked on the internet and found HUNDREDS of Blogs with THOUSANDS of Consumers with the same problem. All of them state that the Turbo Charger cracks, leaks into the coolant, over-heats the engine and burns up the oil. They all state that the repair is about $3,000.00. Some are on their 3rd and 4th go-around with this problem. They state that Chevrolet does NOT respond. I, personally, contacted the dealer
engine 3 complaints shown
I have a 2017 Chevy trax with a 1.4l turbo. I have around 82,000 miles on it. Last week it started running rough so I checked the oil and there was none. And then realized the intake gasket was completely shot. Brought it to the dealer and they found that cylinder 3 ring was shot. That being said they wanted 2500 for a rebuild and when I asked if I would get some assistance from gm it came down to I wasn't a loyal customer they weren't going to help. Just because all service wasn't done there. And now I have a car with a bad motor at 82k miles. To me that seems like a a defective ring from when the motor was built. They say no of course. I'm very in satisfied and in awe on this situation. I will never purchase another vehicle from Chevy again.
Around early Feb the engine started having issues. The vehicle would jerk and stall while driving and stopped in the middle of a busy street at a red light. And another time when going around a high traffic uphill turn. Around February 14 the car stopped on me and I had to have it towed to my mechanic and rent a vehicle so that everyone in the household could get to work and not lose our jobs. My mechanic confirmed that the turbo engine was failing just like it did in April of 2022. That time it was still covered under the manufacturer's warranty. In March I received a letter from GMC announcing issues with their Turbo Gas engine, stating all the issues I had experienced both times. I was directed to a GMC dealer near me, but they refused to fix the issue and instead told me they can "brea
The catalytic converter is failing and there is an oil leak somewhere within the engine system that is producing a burning smell from the heating vents.
electrical 3 complaints shown
As I was driving all the lights and pictures started to flash on the dash board. The car wheel didnt want to turn and hot very hard to steer. The service engine light keeps flashing on and off. Its riding crazy. It was in motion.
My air conditioning compressor had a defective seal and the compressor was un repairable.the vehicle had only had less than 22,000 miles on the odometer.I didn't have warranty coverage for this.the seal should not have failed so early.my car was up on a lift in auto repair shop when this was discovered.
This car is been having problems since months of me buying it frustrated just beacause have to be alot in the dealer and long hours waiting
wheels 1 complaint shown
The feature on the car that notifies you that the tire pressure sensor is failing may not be working. Currently my tire pressure on my dashboard is reporting that the PSI on my right rear tire is 19 PSI. However when I put an air gage to the tire its reading 34 or 35 PSI. I have taken it to a tire shop so that they can put more air and they also state the pressure is fine.
brakes 1 complaint shown
The contact owns a 2017 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the contact noticed that there was smoke coming from underneath the hood. The contact was able to pull over. The vehicle was towed to a nearby hotel. The contact resumed driving, but the amount of smoke coming from underneath the hood increased. The vehicle was driven to the dealer, where an unknown repair was performed. Additionally, the contact stated that the windshield wipers failed to remain upwards on snowy days. The vehicle was taken to the dealer, where the contact was advised that it was a design failure. Additionally, upon taking the vehicle to several independent mechanics for service, the contact was informed that the brake sensors needed to be replaced. The vehicle was not re
airbags 1 complaint shown
Tl* the contact owned a 2017 Chevrolet trax. The contact stated that while driving approximately 70 MPH, the vehicle crashed into a deer causing severe damage to the front end. During the crash the air bags did not deploy, and the vehicle was destroyed the vehicle was towed away from the scene. Not injuries were reported. No police report was taken. The cause of the failure was not determined. The local dealer and manufacturer were not notified. The failure mileage was 51,585.
suspension 1 complaint shown
Tl* the contact owned a 2017 Chevrolet trax. While driving approximately 40 MPH, the vehicle rolled over and crashed into a tree. The vehicle landed on all four wheels. All the air bags deployed. The driver exited the vehicle and became unconscious. In addition, the windshield was fractured and glass was shattered inside the vehicle. The driver was found walking around the following day by the sheriff and received medical attention on the scene. The driver did not have any recollection of the events that occurred. The driver went to the hospital where further medical attention was received for injuries and scratches to the arms and legs. A police report was filed. The vehicle was deemed destroyed by the insurance company. The manufacturer was notified of the failure and provided case numbe
lighting 1 complaint shown
I bought it 2017 after a month my computer box is broken I'm lucky because it's under warranty. Every year in my dash board it always show up check services. Now my car is check engine.
body 1 complaint shown
My radio stopped working and when I took it in they said the amplifier needed to be replaced because it got wet from water that had pooled in the wheel well due to a leak. They took the car to ss auto body and they found multiple leaks and have had my car for 24 days trying to identify them all.