2017 ford Transit Connect visibility problems

moderate 5 complaints filed with NHTSA · avg repair $350

Complaints

Recalls

Crashes

Avg fix

$350

Related recalls

severe NHTSA 20V260000 08/05/2020

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Fix: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

What owners are reporting 5 most recent

visibility · filed 11/14/2024

The contact owns a 2017 Ford Transit Connect. The contact stated that while reversing with the rearview camera engaged, the screen became blurry or blank. There were no warning lights illuminated. The contact stated that the failure was due to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manu…

visibility · filed 11/10/2023

While driving my 2017 Ford Transit Connect at highway speed the panoramic sun roof and attached sun shade completely separated from the vehicle flew into the air and landed in the lanes of travel the vehicle behind me was nearly struck. This is an obvious safety issue had the glass struck another vehicle it would have likely caused serious damage and or injuries. The failure could have also caused…

visibility · filed 09/08/2023

The contact owns a 2017 Ford Transit Connect. The contact stated that there was a windy sound coming from the sunroof of the vehicle. The sound had been progressing as if there was a fracture or separation between the sunroof and the roof sub frame. The contact learned of NHTSA Campaign Number: 20V260000 (Visibility) however, the VIN was not included. The contact called the dealer who confirmed th…

visibility · filed 07/28/2023

The contact owns a 2016 Ford Transit Connect. The contact stated that during rainy weather, moisture was leaking into the vehicle through the top passenger’s side windshield. After the contact was involved in a crash, the leak started across the entire top of the windshield. The contact took the vehicle to a dealer and paid to have the windshield sealant replaced; however, the windshield cracked d…

visibility · filed 06/27/2023

The contact owns a 2017 Ford Transit Connect. The contact stated while driving 60 MPH, the panoramic roof panel detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to Technical Service Bulletin: 20S22 (Panoramic Roof Panel Repair). The manufacturer was made aware of the failure and referred the contact to file a…

Common questions

How serious is the visibility problem on the 2017 ford Transit Connect?

It's a documented issue but not catastrophic. 5 complaints have been filed. Repairs average $350 and most owners catch it before it causes a breakdown.

At what mileage does the visibility typically fail?

Mileage data is limited for this issue. Owners report failures across a wide range, suggesting cause is more about driving conditions and maintenance than mileage alone.

What does it cost to fix?

Independent shops typically charge around $350 for visibility repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.

Are there any recalls related to visibility?

Yes — 1 active recall(s) cover visibility issues on this vehicle. Recall fixes are always free regardless of mileage or warranty status. Use the VIN decoder at the top of the page to check if your specific vehicle is affected.