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ProblemsByVin Index / 2017-GENESIS-G80 / COMPLAINTS
Full complaint record · NHTSA

2017 Genesis G80 owner complaints

63 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 4 complaints shown

7 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/16/2024 60,000 mi ODI #11630914.0

The contact owns a 2017 Genesis G80. The contact stated while driving at various speeds, the vehicle lost power for approximately 2-3 seconds. The contact stated that there was a loud thump when the transmission shifted gear. The vehicle was taken a dealer to be diagnosed. The contact was informed that the transmission was shifting rough between 2nd to 3rd gear and 4th to 5th gear. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

11/24/2019 24,300 mi ODI #11282092.0

2017 Genesis g80, all wheel drive, 3.8 l engine. Car was being driven on a 4 lane expressway in heavy, rush hour traffic using advanced cruise control set near speed limit. G80 was in the left lane attempting to pass a vehicle on the right. There was a vehicle ahead of the g80. Driver noticed another vehicle coming up fast from behind until it was very close to the rear of the g80. When driver attempted to accelerate away from tailgating car, engine revved, and did not engage. It appeared disconnected from transmission as if in neutral. Tachometer needle swung wildly. Vehicle slowed since it was not engaged, creating more risk from tailgater. The tachometer behavior and gear neutrality persisted for approximately five seconds and then engine engaged. Took car to dealer who was unab

09/03/2019 ODI #11252875.0

While driving on an incline toward a stop sign, the vehicle turned off. While moving forward as cars pulled out of the stop sign the car lurched (similar to if you were hit from behind) and all screens went dark and all electronics went off. Everything came back on within 1-2 seconds and the car proceeded as normal.

07/24/2024 40,000 mi ODI #11604274.0

The contact owns a 2017 Genesis G80. The contact stated occasionally while shifting into gear, the vehicle jolted, with an abnormal sound coming from underneath the hood. There was no warning light illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired because the warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

steering 3 complaints shown

4 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/31/2017 2,900 mi ODI #11057767.0

12/31/2017 1000 am nebraska temperature around -1, windchill -25-30, left heated garage drove 40 miles parked the car, front of the car into the wind at a parking lot, return about 1.5 hours later and the steering assist would not work. Appears the cold temps effected the steering somehow also received an immediate warning at start up to take car to dealer for diagnostic and possible repair. Dealer is not open until tuesday. Managed to get home put back in garage, checked steering assist about 3 hours later and the steering assist was working.

09/25/2019 42,000 mi ODI #11257952.0

Tl* the contact owns a 2017 Genesis g80. While driving various speeds and making left turns, the steering wheel would not return to its normal position. The contact indicated that the failure only occurred while making left turns and would return to the straight position after making right turns. The vehicle was taken to twin city Hyundai (3121 3024 alcoa hwy, alcoa, tn, but the cause of the failure could not be determined. The manufacturer was not notified of the failure. The failure mileage was 42,000.

07/24/2021 ODI #11426259.0

When steering car to left 2 or 3 times some days it sticks and I have to yank it back. Obvious safety hazard and I see where other owners on car blogs/sites have experienced the same dangerous situation. Sounds like on chat rooms dealers and mfg. acting like they've never heard of such a thing. Time for a recall? I'm taking to dealer this coming Wednesday. They have a bulletin out I just saw on your website number 20-st-004hg which may be the fix. Isn't this a possible life threatening situation?Shouldn't this be a recall?

engine 3 complaints shown

8 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/11/2024 ODI #11630128.0

The hyundai genesis and the genesis G80 have an oil pressure sensor defect. Practically, everyone i know with a genesis, in particular the 3.8 L engine, has this issue. The oil pressure sensor illuminates even though the engine oil level is fine and this issue can occur at any time regardless of mileage. I'd be surprised if this issue has not been reported to you all.

12/04/2025 ODI #11703012.0

Oil pressure light started to come on at idle, goes away while driving.. heard this has been and issue and even the dealership knows about it.. there is also a recall in Korea for the same exact thing for the same exact cars but no recall in the usa..please make this a recall it is not safe nor should this be over looked

09/17/2025 ODI #11687871.0

While driving the engine simply stops and won't restart. When this happens, the key fob won't lock the car or unlock the trunk. The trunk opening button won't open the trunk. It just flashes the parking light and gives a sound.

electrical 3 complaints shown

19 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/24/2020 17,400 mi ODI #11376231.0

Having problem with LED headlights. Turning orange. Can't see to drive

09/03/2019 ODI #11252865.0

The car randomly does not turn on when I press the start button. Nothing happens. It's not the key fob either because absolutely nothing works in the car at that point. I can't open the trunk using the button inside the car, lock or unlock the doors, nothing. The car is essentially a useless hunk of metal. After about 15-20 minutes though, the car will just randomly turn on. I don't press the start button - it'll just turn on. This has happened on 3 separate occasions so far.

08/30/2024 ODI #11611804.0

The contact owns a 2017 Genesis G80. The contact stated that while the vehicle was parked for a while, the contact attempted to restart the vehicle, but the vehicle failed to start. The vehicle was towed to a dealer and the contact was informed that the starter had failed. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); which stated that the starter relay kit needed to be replaced. The dealer diagnosed the vehicle and determined that the starter assembly had failed. The dealer was in contact with the manufacturer and confirmed that the manufacturer had denied assisting with the starter assembly repair. The vehicle had not been repaired. The manufacturer had been made aware of the failure. The failure mileage was unknown.

wheels 2 complaints shown

4 total in this category · severe · avg repair $400 · see wheels cluster analysis →
10/09/2020 9,800 mi Crash ODI #11363516.0

I heard a loud pop and tires was blowing while driving on the street loss control of the car and into a ditch

07/25/2018 3,000 mi ODI #11113632.0

Bought car as new may 2018. 1 blow out and 4 wouod be bliwouts if I didnt see bubble in tires problems are with the front tires 33 PSI is incorrect on road balance machine I proved tires are under inflated. I made Hyundai aware I own the car 10 weeks it sat at 2 dealerships a total of 3 weeks between ordering tires and fighting over who's paying for it. I asked many times for a regional mgr to look at this car. They are totally negligent. Nobody looked at and nobody drove. What they say is tire mfg says that 33 PSI is best performance and best gas milage. Its gonna take a fatality for someone to get involved and check these cars out and I get the fact that there low profile tires which means nothing. I had a 2013 Cadillac xts for 30 months and put 65k miles on the car with no problems

visibility 1 complaint shown

4 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/01/2019 24,500 mi ODI #11283136.0

While driving at 75 MPH on interstate hwy, our sunroof spontaneously exploded. Sr was closed and no objects were seen or felt hitting the roof. No cars or trucks immediately in front of our car. Temp was about 65 f. Headliner was closed so minimal glass entered the cabin. No injuries, no other cars involved. Car is 27 months old with about 25k miles. No major past repairs or accidents to the car in the past.

body 1 complaint shown

3 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
10/12/2022 ODI #11488983.0

The doors on the vehicle either rear or other will not open from outside or inside and person can get trapped in the seat. Problem has been recognized by dealer and manufacturer Hyundai. Hyundai has extened recall warranty but not for there sister company Genesis who has same problem. Inspected by dealership and case number provided by Genesis # 20424715 no warnings given and hence no ability to prevent there are numerous cars with same defect

tires 1 complaint shown

08/12/2021 ODI #11428838.0

Both passenger side tires had to be replaced. The car has less than 9,000 miles. Front tire had a sidewall bubble. Rear tire had a sidewall tear with metal showing. Service men detected tire defect during routine oil chage. I do not recall any incidents that would have caused these defects. I'm a 66 year old woman and don't drive carelessly. These tires were damaged too easily and with too few miles on them. Can I apply for any replacement costs? P275/35/ZR19 and P275/40/ZR19 The vehicle was damaged and repaired on 10/8/2020. There was no tire damage at that ime.

other 1 complaint shown

07/23/2021 ODI #11426198.0

I have a Genesis G-80 2017 There was a recall earlier this year and I took my car in for that repair about a month ago. As of 7/12/21, my car feels hot from the floor up. My air conditioner works fine When I park my car in the garage and close the door, it is so hot until I will leave the gavrage door open. The recall was for the ABS system to hae a fuse system replaced that could affect more than breaks (this is what I was told). Specifically, the car was at risk for catching on fire because of this fuse. My ABS caution light is on along with other warnings and because of the recall, I am having difficulty getting my car serviced. I called Genesis Corporate and he told me not to park the car in the garage and he asked if I needed numbers to other dealerships for repair. My concern is why

lighting 1 complaint shown

07/23/2018 6,000 mi ODI #11112993.0

Tl* the contact owns a 2017 Hyundai Genesis g80. The contact stated that the headlights were turned towards the ground which made it difficult to drive at night. The contact could not see the road or objects ahead. There were no warning indicators illuminated. The vehicle was taken to mccafferty Hyundai sales inc. (1106 e Lincoln hwy, langhorne, pa 19047, (888) 754-7841 3004), but no failure could be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.

Showing 300 of 63 total complaints. The full federal record is available at nhtsa.gov/vehicle/2017/Genesis/G80#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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