The contact owns a 2017 GMC Canon. The contact stated while driving 70 MPH, the check engine warning light illuminated along with the following displayed message "ISSUE WITH EXHAUST SYSTEM REDUCE ENGINE POWER TAKE TO THE DEALER IMMEDIATELY", as the vehicle slowed down drastically not allowing the driver to accelerate over 20 MPH. The contact stated that the vehicle was towed to the dealer where the failure was diagnosed as the diesel particulate filter would not complete a burn. A manual regeneration was completed. The contact stated that the failure recurred after 2,500 miles in November 2022 and the vehicle was taken to the dealer, Kelley Buick GMC (255 W Van Fleet Dr, Bartow, FL 33830) where another manual regeneration was completed. The contact stated that the dealer informed him that
2017 GMC Canyon owner complaints
65 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 7 complaints shown
Gm had a recall on the 3.6 lgz equipped in trucks in canada. Cold weather caused oil pump to over pressurizing of oil and damage to oil cooler and lines. Leaking oil in to engine compartment and on roadway. This has happened to me twice now once in march of 2018 and now again in november 2019. Doing research this is a common complaint. I would like national highway traffic safety department to look into this an do similar recall as canada. Here in minnesota it gets as cold or colder than canada.
Gm had a recall on the 3.6 lgz equipped in trucks in canada. Cold weather caused oil pump to over pressurizing of oil and damage to oil cooler and lines. Leaking oil in to engine compartment and on roadway. This has happened to me twice now once in march of 2018 and now again in november 2019. Doing research this is a common complaint. I would like national highway traffic safety department to look into this an do similar recall as canada. Here in minnesota it gets as cold or colder than canada.
Catastrophic engine failure. Piston #1 damage after a fuel injector issue. The truck just hit 100k miles. This left my husband stranded over an hour away. No check engine light or warning other than a loud pop and smoke. No warranty on the truck, I’ve been quoted $12k for a new engine. I have read MULTIPLE forums (one thread of 77 posts) of the same thing/similar thing happening.
Duramax 2.8 engine suffered gcatastrophic engine failureh at less than 72,000 miles. Documentation available to show engine has received proper maintenance. This occurred in center lane of I-95 in heavy traffic. This occurred on 07sep18 in stafford va.
The contact owns a 2017 GMC Canyon. The contact stated that while operating the vehicle, the temperature gauge would not operate and the vehicle would not properly accelerate while pressing the accelerator pedal. Also while operating the vehicle the contact had become ill with headaches and dizziness which required medical attention. Upon inspection, it was discovered that a hair-like fiber was present coming from the exhaust pipes. The vehicle was taken to the local dealer who informed that the temperature gauge and exhaust system was faulty and needed to be replaced. The hair-like fibers were not identified. The contact was concerned that the hair-like fibers had clogged the exhaust system causing carbon monoxide to enter the cabin of the vehicle. The manufacturer was notified of the fai
Owned this 2017 GMC canyon for 1 year and 1 month with 5000 miles when it developed an oil leak. Brought to dealer who found the oil leak coming from a "pinhole" in the oil coolant hose. When I researched this specific oil leak online a found a forum post with many other people who have had this same issue since the 2015 model year. Other people did not notice the leak until all of their oil had drained and had to be towed to service. I noticed it early enough that I still had oil when I arrived at the dealership to get it checked out. It looks like this is still an ongoing issue with the 2018 models too, but not much is being done by gm to proactively fix the bad hoses.
powertrain 4 complaints shown
Torque converter fails at 12000 miles for many. There is a GMC notice out since 2016. Mine failed at 16000 miles and the one they replaced will likely fail again in another 16k miles. This is bad. I noticed it when I pressed on the accelerator and as I increased speed up to 45 MPH. It rattled and rocked badly. The GMC repairman said, "yeap.....ever since 2016 all these [xxx] torque converters have been failing in the canyons and colorados because gm and Chevy changed the size and strength of the metal used in order to reduce the weight of trhe vehicle. We will replace it, but I can assure you it will fail again and you'll have to bring it back to use for change out again." wow....what a bunch of crap. Parts of this document have been redacted to protect personally identifiable I
This is 2nd $40,000 canyon I've been taken for! 1st was 2016, and transmission would take off after flooring it, as it would just 'lay down' and scared the wife so much, and wouldn't drive it! Had to repurchase an 2017, with the 8 spd trans, and even worse! It shakes and shudders even after fluid flush, then new torque converter! Then was told, there's nothing more gm can do for you!?? Really? Now gm is not responding to multiple calls! $43,000 truck really? Never again, these vehicles should not be on the road! Was promised to have this resolved this afternoon,10-28-19, and once again no return calls! Will seek real council in am, as gm resolution is a joke! Don't waste your time, go strait to qualified firm.
The contact owns a 2017 GMC Canyon. The contact stated that while driving at an undisclosed speed, the vehicle shuddered abnormally. The vehicle was taken to the dealer, and the engine oil was changed several times, but the failure persisted. The vehicle was taken to an independent mechanic, who replaced the serial gateway module, but the failure recurred. The vehicle was then taken to a transmission specialist, who determined that the transmission had failed and needed to be replaced; however, the transmission was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.
Tl* the contact owns a 2017 GMC canyon. While driving various speeds, the vehicle shuddered and vibrated when the accelerator pedal was depressed. Afterwards, the vehicle accelerated rapidly without warning. The vehicle was taken to key Chevrolet (32 key auto dr, white river jct, vt) where the transmission was flushed and the torque converter was replaced, but the failures continued. The contact stated that after two repaired when pulling ut into traffic still hesitate and shakes. The manufacturer was notified of the failures and provided case number: [xxx]. The failure mileage was 28,000.*pm *tp 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
electrical 2 complaints shown
Check engine light came on, had it looked into, the radiator active shutter grille was stuck and wouldn't close. It had to be replaced. No causation or incident to have caused this. Bottomline, it had to be replaced to avoid further damage and from becoming a safety issue.
I am having problem with my 2 year old truck sometimes I can`t get the key out sometimes lights stay on in the sunny day but my main problem is the key stuck in and can`t get it out
steering 2 complaints shown
Loss of steering while driving power loss steering displayed on screen called dealer ship said to bring in after reading on the web explained on 2015 and 2016 canon had been recalled for same thing
We have a 2017 GMC canyon diesel with 56570 miles on it. While we were driving down the street (it was raining) going about 30 miles an hour and all of the sudden the "service stabilitrak" censor came on am it instantly put the brake on. We turned the truck on and off. Over and over letting it sit for more that a minute completely and still nothing....we were down the street from our house and my husband had to push it home. This could have been such a dangerous situation 😳 there happened to be no one behind us but it was so abrupt that if we did they most definitely wouldn't have had time to stop and crashed right into us. I will be calling GMC in the morning but we were definitely grateful we made it home safely though pushing a truck through the rain up hill was not fun for my h
other 2 complaints shown
There is no 4x4 indicator light and the 4x4 menu in the information display is unavailable. Reference complaint # 11023887
I have a fuel leak coming from the top of the fuel tank and running down the side of the tank. The leak occurs when the vehicle is running so it's appears to be coming from the high pressure fuel line or top of the fuel pump. It appears to be exactly what is described in NHTSA Campaign Number 18V358000 and in GMC Recall 18188 however GMC Customer Support told me recall 18188 only applies to the 2018 year model and not my 2017. When I search for recalls on NHTSA by VIN it tells me 0 unrepaired Recalls. My wife and I both smelled gasoline Friday afternoon when we returned from a trip. We have not driven the vehicle since. I started the vehicle and let it idle in our driveway and after a couple of minutes fuel began to leak and run down the side of the gas tank.
airbags 1 complaint shown
Tl* the contact owns a 2017 GMC canyon. While driving approximately 37 MPH, the driver rear ended another vehicle. The air bags did not deploy. There was no warning indicator illuminated. A police report was filed. The driver and the front passenger received minor injuries that did not require medical attention. The vehicle was damaged, but driven to the contact's residence. The contact called hardy Chevrolet Buick GMC at 770-445-9411 (located at 2026 macland rd, dallas, ga 30157) and was informed to contact the manufacturer. The manufacturer was made aware of the failure and stated that someone would be sent to inspect the vehicle. The contact was not called back. The failure mileage was 27,000.
suspension 1 complaint shown
The rear differential is beginning to made a noise while moving down the road, you cannot hear it from the inside the vehicle, you need to be on the outside while the vehicle is in motion.
fuel system 1 complaint shown
The contact owns a 2017 GMC Canyon. The contact stated while driving 50 MPH, the check engine warning illuminated. The vehicle was diagnosed, and the diagnosis was that that evaporative emission control system purge control had malfunctioned. The dealer was not contacted. The vehicle was not repaired. On another occasion, the contact noticed that the air bag warning light was illuminated. The vehicle was diagnosed, and the diagnosis was that the front driver side air bag had malfunctioned. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 25,000.