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ProblemsByVin Index / 2017-HYUNDAI-SANTA-FE-SPORT / COMPLAINTS
Full complaint record · NHTSA

2017 Hyundai Santa Fe Sport owner complaints

333 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.

engine 10 complaints shown

152 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/28/2021 ODI #11445209.0

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while driving at 45 MPH, the vehicle began to stall as an abnormal, knocking sound began to emit from the engine without warning. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the rod bearing had gone through the engine block which resulted in engine failure. The vehicle was not included in NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that her vehicle would not be covered under warranty because a software update was not performed. The contact stated that she was never informed that the vehicle needed a software update. The vehicle had yet to be repaired and remained in the possession of the dea

12/27/2021 ODI #11445140.0

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated that while her husband was driving at 35 MPH, the vehicle began to jerk without warning as the vehicle stalled. The contact was able to pull off to the side of the road and had the vehicle towed to an independent mechanic. A week later, the contact was called and was informed that the engine needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 17V578000 (Engine and Engine Cooling). The dealer nor the manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

12/26/2024 ODI #11632485.0

My Engine malfunctioned while driving on the interstate at 70 mph. There were no lights that came on no notice just stopped excelerating. Thankfully after exiting the interstate I was able to get to a gas station safely and that is where the vehicle died altogether and would not start again. My husband and I checked the oil at that time and there was absolutely no oil in the engine. The worse part was that my husband had just put 3 quarts of oil in the engine on Sunday and this all happened on Friday of the same week. I work from home and had only traveled 300 miles that week total, so there was no reason for this to have happen. I had it towed to the car shop and they informed me that Cylinder 1 and 4 are not getting any compression at all. I just had the oil changed in this and am very g

12/26/2023 146,000 mi ODI #11561826.0

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 80 MPH, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was coasted to the side of the road. The vehicle was towed to the dealer, where it was diagnosed with engine failure, and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 146,000.

12/20/2022 116,000 mi ODI #11498244.0

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 50 MPH, the vehicle stalled inadvertently. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the contact's residence. The manufacturer was notified of the failure and advised the contact to tow the vehicle to the local dealer for diagnostic testing. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 116,000.

12/16/2024 ODI #11631105.0

The crank shaft failed leading to total engine failure. It's currently sitting at my mechanic's shop until I can get this sorted out, it can be inspected upon request. My engine failed while driving 75 mph on an interstate and could have lead to serious injury/death of myself, my passengers, and other drivers around me. The problem has been confirmed by my mechanic, an independent service center. I had complained to my local dealership service department a year or so ago about the amount of oil my car was going through, and was simply told "that's just an issue with this make/model" so was essentially told to live with it. The vehicle has not been inspected by law enforcement or an insurance company. I had the oil changed on 11/30/23 to ensure it was full while travelling. The oil light ne

12/14/2022 ODI #11497410.0

Engine was consuming oil badly. Engine has 98000 miles on it. Then driving one day, lost most power. So I got it home and ran codes and was having multiple cylinder misfire. Had it towed into dealership, and then did a diagnostic and claimed there is bad cylinder head damage and I would need a whole new engine. Which they said would not be covered under warranty. Which seems odd since these engines have a lifetime warranty because of a class action lawsuit. So I started a case with hyundai corporate, and they said they weren't going to cover it under their 5 year 60k warranty. But that isn't the warranty that should cover it. So, I am in the process of having the BBB dispute this for me. Because I cannot afford the huge amount to have them put a new engine in. This has been the biggest pai

12/08/2023 ODI #11559126.0

Upon checking my oil, I realized it was consuming at a high rate. The car dealership said there was no problem with the car. A couple months later I took it to a Hyundai dealership and they said the same thing. Now I am 6 months into owning this vehicle. Same issue. I am putting 4 qt of oil in my vehicle a month. Google said there was recalls on my year for a bad crankshaft that was causing this issue. I called the Hyundai dealership again. They said there is no recall for my vin number. I am having the same problem described. Oil consumption at a high rate. Which is wearing down the bearings in the crankshaft, causing the over consumption. I was told because my SUV wasn't on the recall list, there was nothing they could do until it is put on the list.

12/04/2025 ODI #11703023.0

Vehicle: 2017 Hyundai Santa Fe Mileage at Failure: ~129,000 miles Issue Type: Engine Failure / Valve / PCV-Related Defect Manufacturer & Dealer Both Denied Repair My 2017 Hyundai Santa Fe suffered a sudden engine failure at around 129,000 miles. The Hyundai dealer verbally told me the failure was caused by a faulty PCV valve, which is a known issue in Hyundai engines and can lead to severe oil loss, crankcase pressure problems, and ultimately engine failure. However, the printed diagnostic paperwork they provided listed a different reason for the failure, and the descriptions do not match what I was told verbally. This inconsistency makes me believe the cause is related to a known Hyundai engine defect that the manufacturer is not acknowledging. I contacted Hyundai Motor America directl

12/03/2020 92,000 mi ODI #11377694.0

There has been a knock since the car was bought 3 yrs ago. It burns threw at about1-2 quart of oil every 2000 miles triggering the oil light to come on. Oil changes are done every 3000 miles with full synthetic always. It's also been taken into Hyundai of olympia for acceleration issue while driving (doesn't shift up/down, shift very hard, stutters when shifting) also asked about oil consumption when taken in for recall and was told the oil consumption was normal.

powertrain 4 complaints shown

36 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/28/2025 ODI #11707342.0

I have maintained my car regularly. I use LOFSYNBLEND oil at 7500 mile intervals per car and oil manufacturer. At 70000 mile oil change the tech showed me that less than a quart of oil came out of the crankcase during the oil change. There were no visible leaks, no visible smoke coming out of the exhaust when I drove the car, and NO warning light. This was the first time that this issue was present to my knowledge. I am taking the vehicle to the dealer for an Official Oil Consumption Test.

12/20/2024 ODI #11631850.0

The engine in my 2017 Hyundai Santa Fe Sport, specifically the 2.4L Theta II engine, failed and is available for inspection upon request. This failure caused the vehicle to stall unexpectedly while driving, creating a serious safety hazard due to the sudden loss of power and control. The issue has been diagnosed by a Hyundai dealership, which confirmed the engine requires replacement due to internal failure. The manufacturer has denied warranty coverage, alleging maintenance neglect by the previous owner. Prior to the failure, the Check Engine light illuminated, the vehicle began making knocking noises, and it experienced a loss of power before stalling.

12/08/2017 ODI #11053401.0

Transmission shifting is erratic. Stumbles/slams into gear 90% of the time. Shifting is felt throughout entire car. Transmission upshifts way to early when slowly accelerating or driving at low speeds. Car could be going 20 MPH and has already put itself in 4th or 5th gear. Then when you try to accelerate, the car bucks and will eventually slam into the lower gear that it should have been in. Makes it very difficult and uncomfortable to drive in stop and go traffic. Transmission doesn't downshift properly either. You must come to a complete stop before making a turn onto a street. If not, the car will not downshift to the correct gear and when you try to accelerate, the car will start bucking and eventually slams into the appropriate gear. I took the car to springfield Hyundai in

12/04/2017 8,500 mi ODI #11052209.0

Starting from a dead stop or at low speeds this vehicle hesitates to go for at least 3-4 seconds making it unsafe if another vehicle is coming at you. When turning from a dead stop the anti slip light comes on when this occurs, this has happened during dry weather. This occurs most frequently in either eco or regular driving mode, not so much with sport mode. I don't like driving in sport mode too much as it wastes fuel. I've noted a whole lot of complaints of this issue and feel that Hyundai needs to do something about this, before an accident occurs! We leased this vehicle in dec 2016 and it has less than 9000 miles on it as of this dec 2017.

other 2 complaints shown

12/18/2017 8,000 mi ODI #11055193.0

Panoramic sunroof suddenly exploded at 75 MPH on the interstate, no other vehicles around, no overpasses, no existing cracks. Sounded like a shotgun and startled me so early in the morning, and I almost ran off the road. Had there been vehicles or trucks in the other lane I would have swerved into them. Tempered glass and tiny shards of glass rained down on me and were covering the car, as well as my skin. Covered in glass and a little blood and still shaking, I had to drive 40 minutes to the dealership where they told me I had to file an insurance claim and they would not replace it otherwise. This is a definite problem after researching it with hundreds of similar cases. Nice weather, no cause, other than manufacturer defect. If I had wrecked or my child had been in the car, this could

12/12/2017 24,500 mi ODI #11054260.0

Vehicle hesitates coming out of turns especially when surrounded by other cars.(heavy traffic) the vehicle does not accelerate when stepping on gas. This has happened in all driving modes.

steering 2 complaints shown

8 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/06/2022 110,000 mi ODI #11496292.0

The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving 25 MPH, the steering wheel began to turn independently to the left and right. The contact stated no warning light was illuminated. The contact was able to park the vehicle on the side of the road and she started to smell a burning odor. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000.

12/03/2020 81,000 mi ODI #11377609.0

Sticky steering wheel, harder to keep vehicle steering straight without extra force, steering wheel dash light and two other lights come on periodically then go off.

electrical 1 complaint shown

8 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/14/2023 ODI #11560220.0

I believe it is a clock spring failure. The airbag light is on & the buttons on the steering wheel do not work. I searched it & have seen several posts of others having same issue. I really feel this should be looked into, cause this is highly unsafe to be driving around with what very well could be an airbag that doesn't deploy & could seriously hurt drivers. Also, the contact stated the vehicle uses 5 quarts of oil within a 2 week period.

brakes 1 complaint shown

48 total in this category · moderate · avg repair $450 · see brakes cluster analysis →
12/08/2022 ODI #11496624.0

I am concerned about the length of time this recall is taking. My dealership made an appointment for March 15, 2023 and told me it is just to look at it and decide if they need to order the part. This does not sound safe. If something happens between now and then can I hold them responsible. I have made the effort. Can I go to a regular mechanic to have this fixed

Showing 300 of 333 total complaints. The full federal record is available at nhtsa.gov/vehicle/2017/Hyundai/Santa Fe Sport#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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