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ProblemsByVin Index / 2017-LINCOLN-MKZ / COMPLAINTS
Full complaint record · NHTSA

2017 Lincoln MKZ owner complaints

125 complaints filed with NHTSA on this vehicle , including 3 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 8 complaints shown

57 total in this category · severe · avg repair $3,100 · see engine cluster analysis →
12/29/2025 Fire ODI #11707430.0

So I bought this car in February of last year. Since I've had it june I had to do a head gasket. Another time the high speed fuel pump had bolt come loose and oil went everywhere causing a fire. Had transmission intercooler line do the same thing. Additional fire. And just recently I problem that was supposedly fixed already wasn't and flywheel broke leaving me stranding in a parking lot for 4 days dropping transmission. The dealer didn't put back all the parts correctly either.

11/15/2024 7,500 mi ODI #11625492.0

The contact owns a 2017 Lincoln MKZ The contact stated while driving 35MPH, the check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was in the number two cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact was relating the failure to TECHNICAL SERVICE BULLETIN 19-2172 (Coolant In Cylinders, White Exhaust Smoke, And/or Illuminated MIL)  however the VIN was not included in the service bulletin. The manufacturer was notified of the failure and offered no assistance informing the contact that the VIN was not included in the service bulletin. The failure mileage was 7,500.

11/14/2025 ODI #11699501.0

Head gasket failure. coolant leak into engine block. Replaced engine at a cost of $3900

11/04/2024 80,000 mi ODI #11623511.0

The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.

10/25/2023 ODI #11551870.0

Coolant leaked into cylinders causing my engine to regularly overheat, forcing me to replace the engine at about 78,000 miles. Although I didn't realize it at the time, the first indication of a problem was at 72,737 miles (just 2,737 miles out of warranty), which is when I had the first overheating incident. According to my research, Ford has known about this problem for many years, and it affects many models over many model years, but they have yet to address the problem with the public. I was fortunate in that I didn't have a fire or an accident due to this known problem. Ford has issued several Technical Service Bulletins about it, the most recently being 22-2229, which is attached. Lincoln assisted me with covering the engine replacement, but in total, I am out $3,864.80 due to t

10/19/2024 ODI #11620749.0

Coil head caked in oil causing misfire due to valve guideseals in left side cylinder head leaking see attached documentation

10/18/2025 ODI #11694272.0

Total engine failure due to coolant leaking into it. 2023 investigation on this same situation, whats the outcome

10/11/2022 ODI #11488721.0

I haven’t had any issues but there are many online that have had to have the engine replaced and charged out of their pocket for the defect the manufacturer KNOWS is their own fault and refuses to do a recall on

other 2 complaints shown

12/29/2021 Crash ODI #11445416.0

2017 Lincoln MKZ had the "Auto Hold" on and the car came to a complete stop at an intersection with a red traffic light. One other vehicle was in front of me and we had been stopped for at least 30 seconds. Without notice the Lincoln MKZ quickly lunged forward and struck the vehicle in front of me. I kept applying the brake but the car would not stop, it kept hitting the car in front 3 times before it stopped. Auto Hold button was still illuminated. The car was then turned off. The person in the car in front of me stated that they thought I was hit from behind and pushed into their car. I also thought that I was hit from behind and pushed into the car in front. There were no injuries. If I would have been the first car at the light, chances are my car would have been T-boned. I h

11/03/2025 ODI #11697281.0

I am paying on a 2017 Lincoln MKZ with total engine failure due to coolant leaking into it. I am aware that NHTSA in early October 2023 there was an investigation into more than 700000 late model Ford due to catastrophic engine failure. Why was people not informed on this matter, or a recall established.

steering 2 complaints shown

6 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/01/2025 ODI #11702182.0

After filling up with gas, started the vehicle & it displayed SEVERAL warnings regarding the steering, stability control, etc. Only about 2 miles from home. Started driving home & the steering wheel was variably going from fairly difficult to turn to VERY difficult to turn. Got within about 150 feet of my home & could not turn the steering wheel AT ALL. Tried multiple times to back up / go forward while attempting to move the steering wheel in hopes of getting in my driveway, to no avail. Ended up having to call a tow truck & having vehicle taken to a local dealership.

11/13/2019 23,000 mi ODI #11279778.0

Tl* the contact owns a 2017 Lincoln mkz. While driving 25 MPH, the contact depressed the brake pedal and the vehicle pulled to the right or left intermittently without warning. The vehicle was taken to grand ledge Ford Lincoln (6080 e saginaw hwy, grand ledge, mi 48837, (517) 627-8100) where it was test driven. The dealer did not find any failures. The vehicle was not repaired. The vehicle was then taken to lafontaine Ford of lansing (5103 s cedar st, lansing, mi 48911, (517) 394-7000) where it was test driven. The dealer confirmed that the alignment was uneven. The vehicle was not repaired and the failure recurred multiple times. The contact referenced NHTSA campaign number: 18v167000(steering). The manufacturer was made aware of the failures and provided case number: 24864137. The failur

electrical 2 complaints shown

9 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
11/16/2021 ODI #11440648.0

Navigation fails to locate correct GPS location rendering all navigation functions useless. APIM module replaced once under warranty, now 1 year later the issue has returned.

10/21/2019 51,000 mi ODI #11269944.0

I went to start my vehicle no power at all.. Weird nothing ever happened like that before. So I get aaa to give me a boost. I get to my destination. Go to get back in my car and leave. Car dead no power at all. Get towed to the dealer. Battery check was good. They couldn't find out the problem. Then the car would get jump started but wouldn't turn off when you press the button only the auxiliary things would power off. The dealer is telling me it's water damage but how? It's garage kept..

equipment 1 complaint shown

11/16/2023 20,000 mi ODI #11555401.0

The contact owns a 2017 Lincoln MKZ. The contact stated that the Navigation System was providing inaccurate information. The contact stated that the Navigation System became inoperable. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the gas cap was loose. The vehicle was taken to the dealer, where it was diagnosed that the Navigation System needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000. The VIN was not available.

airbags 1 complaint shown

11/05/2020 31,000 mi Crash ODI #11373156.0

I was stationary behind a car turning left on hwy 154 s in coweta co, ga, when I was hit from behind by another automobile going approximately 50+ MPH. The driver who hit me never applied his brakes, which pushed my car into the SUV in front of me. The car I was pushed into was shoved 30+ yards down the road. My airbags did not deploy and my driver's side seat broke.

powertrain 1 complaint shown

20 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
10/30/2024 127,000 mi ODI #11622794.0

The contact owns a 2017 Lincoln MKZ. The contact stated while driving at an undisclosed speed, there was a whining sound coming from under the hood. The vehicle was driven to the residence. The contact stated that on the following day, the vehicle was started; however, while driving 30 MPH, the accelerator pedal was depressed but the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 30 MPH. The vehicle was driven to the place of employment. The contact stated that after work, the vehicle was started, and the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The vehicle was driven to the residence. The contact stated that on the following day, the vehicle was started; however, the vehicle failed to move forward

body 1 complaint shown

10/29/2018 15,000 mi ODI #11143842.0

Tl* the contact owns a 2017 Lincoln mkz. The contact stated that while driving various speeds, the hood ajar warning light illuminated. The contact pulled to the side of the road several times since june of 2018 to check if the hood of the vehicle was open and/or unlatched. The contact stated that the hood was not open or unlatched seemingly. In addition, the contact stated that the failure was intermittent. Classic Ford Lincoln (8540 tyler blvd, mentor, ohio 44060 (440) 266-3000) was made aware of the failure but the failure was not diagnosed or repaired. The dealer was made aware of the reoccurrence twice but could not duplicate the failure. The manufacturer was made aware of the failure and referred the contact to another dealer. The failure mileage was approximately 15,000. *dt *jb

wheels 1 complaint shown

10/19/2024 ODI #11620751.0

Factory Rim cracked causing tire to not stay inflated

Showing 300 of 125 total complaints. The full federal record is available at nhtsa.gov/vehicle/2017/Lincoln/MKZ#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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