The contact owns a 2017 Mercedes-Benz E300. The contact stated that while at a complete stop and releasing the brake pedal, the Eco Mode system failed to engage, and the engine failed to restart. The contact stated that upon depressing the Push to Start button, the vehicle restarted. There was no warning light illuminated. The vehicle was taken to the dealer, where the battery was replaced; however, the failure progressively worsened. The contact stated that while at a complete stop with Eco Mode activated, the vehicle would only restart after pressing the Push to Start button several times. The contact used a vehicle scanner and was able to retrieve diagnostic trouble codes related to the Starting Current Limiter. The contact referenced TSB Number: 2017020021 and NHTSA Campaign Number: 17
2017 Mercedes-Benz E-Class owner complaints
165 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
steering 5 complaints shown
THE STEERING WHEEL HEIGHT ADJUSTMENT SWITCH (UP & DOWN) STOPPED WORKING. The wheel is locked in the up position making driving difficult
The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. The contact stated that the failure occurred increasingly while turning. The vehicle was taken to several independent mechanics and to the dealer, but no DTC was retrieved. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V714000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Tl* the contact owns a 2017 Mercedes-benz e300. After starting the engine, the message "steering malfunction stop the vehicle" suddenly displayed and the steering wheel shook and vibrated. The contact stated that an unusual noise was also present coming from the steering column before the vehicle suddenly shut off. The vehicle was restarted, but the failure continued to occur. The vehicle was towed to Mercedes of orlando (810 orlando ave, orlando, fl), but the cause of the failure was not yet determined. In addition, while operating the vehicle, the passenger side headlight would sometimes stop illuminating. The failure was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was 26,000.
The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving at an undisclosed, the steering wheel seized and failed to turn to the left or the right. The power steering warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with an internal failure of the power steering rack, Part Number: 213460480280. The vehicle was not repaired and remained at the local dealer for further repairs. The contact was informed that the parts to the repair were not covered, and the failure might be related to NHTSA Campaign Number: 17V574000 (Steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,000.
other 4 complaints shown
The contact owned a 2017 Mercedes-Benz E300W. The contact stated while driving approximately 55mph when the contact heard a loud noise coming from the vehicle causing him to lose control of the vehicle and crash into another vehicle. The contact stated the crash avoidance system had failed to activate. The contact stated no warning lights were illuminated. The contact sustained arm bruises but did not seek medical treatment. The other vehicle contained 2 people but the contact does not know what injuries they had sustained. The vehicle was towed to a tow lot and a police report was filed. The vehicle was destroyed. The manufacturer was not informed of the failure. The failure mileage was approximately 47,000.
There is a smell of gas inside the cabin coming from the vents
Strong fuel smell in the cabin when I start the car in the morning. I'm seeing this as a common issue in threads online. Car out of warranty so need help making this a recall item given the danger of fuel leaks. Solutions posted are below: 1) quote from my invoice: confirmed fuel leak was coming from line to high pressure pump. Removed lower panel of transmission to gain access to lines. Removed high pressure fuel pump covers, removed and installed fuel lines, and installed in reverse order to correct. Ran engine to verify no large fuel leaks. Found good at this time. 2) have your dealer replace the two flexible fuel lines from the fuel feed line to the high pressure fuel pump.there is no official bulletin on this but this is the fix.
Strong smell of Fuel or exhaust fumes in the cabin, while vehicle is idling, parked or stoped at the light.
engine 4 complaints shown
The vehicle is getting stuck in parking and can not shift out of park. The issue first happened at the dealership when looking into an auxillary battery issue which has since been resolved. After over 30 minutes of trying to resolved the dealer was able to get the vehicle off the lift and switch the gear back into drive. Since then two days later the batteries were replaced and the same issue happen again (stuck in park) and now I see a transmission light on as well. I am not sure if the dealership noticed this when they had the issue in the shop. There was a previous transmission recall on the vehicle, which Mercedes said was previously addressed. My concern is that this can happen while driving which would be an extreme safety risks to myself and others. I don't believe I had any gear sh
The contact owns a 2017 Mercedes-Benz E300. The contact stated while driving approximately 65 MPH, the vehicle lost motive power and stalled. The check engine warning light was illuminated. The vehicle was towed to a local dealer and the contact was made aware of a failed piston. The contact was informed that further diagnostic testing on the engine was needed. The vehicle was not repaired and was towed back to the residence. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.
PCV regulator valve failure at69,000 miles on my 2017 Mercedes E300.. I understand this is common before 100,000 miles with the four cylinder turbo, I feel there should be a recall and be replace at Mercedes dealers cost. (to replace cost is around $2,000 about 7 hours labor I was told)
While in motion, engine starts vibrating and the check engine light comes up. Took it to the mechanic and its a broken piston. This is the third time this is happening on the same engine
airbags 2 complaints shown
Pulling in the parking spot , looking to my right not noticing light pole on the left , car sensor bumped the pole in the perfect spot to deploy all of the drivers airbags . No warning of front collision , no breaks emergency were activated , seatbelt did not tighten threw me against the wheel : suffered , lacerations , broken forearm requiring surgery . Slight scratch on the bumper not even a dent in the front bumper
I am waiting to buy this car but do not want to buy until the airbags are fixed. The car has remained on recall of airbags since jan. 2019.
electrical 2 complaints shown
Battery being drained, the car does not start, water inside the vehicle on the floor at the drivers side
I stopped for a red light, I saw a pop up on the dashboard that read 'brake assist disengaged'. At that point the car shut itself off. I tried to restart with no success, it wouldn't even try to turn over. After sitting in traffic for about three minutes unable to restart the car, I just kept hitting the start / stop button and it finally turned over and started. I reported this incident to the dealership and was told they would work on the car if it happened again! If it happens again it could result in a much worse outcome. I was dead in town traffic, heading straight thru a red light after a complete stop.
powertrain 1 complaint shown
The contact owns a 2017 Mercedes-Benz E300. The contact stated that while coming to a stop at red traffic lights or stop signs, on several occasions the gear shifter inadvertently shifted into neutral(N). Additionally, on several occasions when the gear shift lever was shifted in gear, the gear shifter unintendedly shifted into neutral(N). The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 17V078000 (Power Train). The manufacturer was notified of the failure. The failure mileage was approximately 92,000.
wheels 1 complaint shown
My 2017 Mercedes benz e300 car seems to have severe tire rim breaking issue. So far I have had to replace 2 rim's on this car and 3 tires. I use this car for commute to work and drive on highways in ct which are in pretty good condition. So this car is not going over on potholes or like. Hence I am very worried about the safety of the rims on this car. The staff at the dealership reported that they have seen other cars of the same model come for rim replacements much more frequently than other models. I have called Mercedes and complained about this and have received no response.
fuel system 1 complaint shown
The contact owns a 2017 Mercedes-Benz E300. The contact stated that while driving at an undisclosed speed, there was a strong gasoline odor entering the vehicle through the vents, and the odor was on the interior and exterior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer for an oil change; however, the vehicle was not inspected or repaired. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 21V961000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000.