Tl* takata recall. The contact owns a 2017 Mercedes-benz glc300. The contact stated that NHTSA campaign number: 17v627000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in october of 2017. The dealer (euro motorcars bethesda, 7020 arlington rd, bethesda, md, 20814, 301-986-880) stated that the parts were unavailable for the repair. The…
2017 Mercedes-Benz GLC-Class airbags problems
severe Owners of the 2017 Mercedes-Benz GLC-Class have filed 10 NHTSA complaints about the airbags at roughly $1,100 to repair (U.S. federal records, as of July 2026). Source: NHTSA Office of Defects Investigation. See airbags across all vehicles →
Complaints
10
Recalls
0
Avg fix
$1,100
| Model year | airbags complaints |
|---|---|
| 2016 GLC-Class | 9 |
| 2017 GLC-Class (this page) | 10 |
| 2018 GLC-Class | 6 |
3crashes
2injuries
What stands out
No new NHTSA airbags complaint has been filed on this vehicle in over 8 years — the issue may be aging out of the active population.
The failure pattern owners describe
Driver-side seatbelt/airbag cover trim pieces repeatedly detach and won't stay seated, creating a genuine safety risk—the loose hard plastic can interfere with side-impact airbag deployment, become a projectile, or snag under the driver's feet. One owner had this repaired four times in 20 months with no lasting fix, and a loaner vehicle had the same problem. Dealer staff report the covers never hold.
Two owners reported complete airbag non-deployment during crashes. At 40 mph, a vehicle hit another car with severe front-end damage—no bags deployed, and occupants sustained injuries requiring hospitalization. Another owner experienced asymmetrical airbag behavior, with the passenger-side bag inflating and deflating differently than the driver side. In a third case, the clock spring failed after an abnormal sound during a U-turn, rendering both the horn and steering-wheel airbag inoperable.
At 130,000 miles, another GLC displayed a "Driver's Air Bag Malfunction - Service Required" warning with no resolution from the dealer. Two owners received Takata recall (Campaign 17V627000) notices but couldn't get repairs done because parts remained unavailable, and the manufacturer took excessive time addressing the shortage.
Failure modes owners describe
Driver's side seatbelt/airbag cover detachment
The seatbelt/airbag cover on the driver's seat repeatedly detaches and fails to stay in place during normal driving or when parked. This exposes a safety hazard—the floating hard plastic trim piece can interfere with airbag deployment, become a projectile in a side-impact event, and obstruct driver controls or feet.
When: Occurred repeatedly over 2 years, 2 months, 30 days of ownership; in-service 4 times in first 20 months
Symptoms owners cite: Cover visibly loose when entering/exiting vehicle; Cover detaches while driving; Cover does not stay in place between repairs; Same failure observed on loaner vehicle; Dealer porters report covers never stay on
Repairs/costs cited: Repaired 4 times with no lasting fix; remained out of place majority of ownership period (only 5 days in place over 2+ years)
Airbags failed to deploy during frontal collision
During a 40 mph frontal crash with severe front-end damage, the driver-side and/or passenger-side airbags did not deploy. One complaint notes asymmetrical deployment behavior (passenger side inflated/deflated differently than driver side), while another reports complete deployment failure.
When: One incident at 25,000 miles; one during frontal impact (mileage not stated)
Symptoms owners cite: No airbag deployment during severe frontal crash at 40 mph; Asymmetrical passenger-side vs. driver-side airbag deployment behavior; Occupants sustained injuries requiring medical treatment and hospitalization
Repairs/costs cited: Vehicles were towed; failure cause was not determined by dealer
Airbag circuit malfunction via clock spring failure
After an abnormal sound during a U-turn maneuver, the steering wheel's horn and airbag circuits became completely inoperable. The clock spring—which carries electrical signals from the steering wheel to the airbag control module—failed, disabling both functions.
When: Approximately 60,000 miles
Symptoms owners cite: Abnormal sound heard during U-turn; No warning light displayed at time of sound; Steering wheel horn inoperable the following day; Steering wheel airbag control inoperable
Repairs/costs cited: Dealer diagnosed need for clock spring replacement; repair had not been completed at time of report
Recalls/TSBs owners mention: Manufacturer not informed of failure at time of report
Takata airbag recall—parts unavailable
Two owners received notification of NHTSA Campaign 17V627000 (Takata airbag recall) but were unable to have the recall work completed because dealers and manufacturer confirmed parts were not available. The repair delays exceeded what owners considered a reasonable timeframe.
When: Recall notification received October 2017 and later; parts unavailable at time of complaint
Symptoms owners cite: No failures reported by either owner; Unable to complete recall repair due to parts shortage
Repairs/costs cited: Parts unavailable for recall remedy; VIN tool confirmed parts not available
Recalls/TSBs owners mention: NHTSA Campaign 17V627000 (Takata airbag recall); manufacturer confirmed parts unavailable; manufacturer did not respond to one owner's contact attempt
Driver airbag malfunction warning with no repair resolution
At 130,000 miles, the driver received a 'Driver's Air Bag Malfunction - Service Required' message on the instrument cluster, along with a 'Collision Prevention Assist Unavailable' warning. An independent mechanic confirmed the malfunction but the vehicle was neither inspected nor repaired by a dealer.
When: Approximately 130,000 miles
Symptoms owners cite: 'Driver's Air Bag Malfunction - Service Required' message displayed; 'Collision Prevention Assist Unavailable' message displayed
Repairs/costs cited: Independent mechanic diagnosed air bag malfunction; dealer did not inspect or repair
Recalls/TSBs owners mention: Manufacturer referred contact to NHTSA Hotline but did not provide repair resolution
Synthesized from 10 NHTSA owner complaints — unverified consumer allegations, summarized for patterns. The verbatim filings appear below.
What owners are reporting 3 most recent
When the vehicle is in motion, or still, the driver's side cover for the seatbelt/airbag will not stay attached. This is located on the driver's seat and is visible when entering and exiting the car. I am not really concerned about the cosmetic issue as much as the safety issue. With the side impact airbags, this is a safety hazard. If the bag deploys who knows what will happen to the…
Airbag front message
Had airbags trouble with your 2017 Mercedes-Benz GLC-Class?
File a complaint with NHTSA → It's free, official, and how every report above got here — owner filings are the federal safety record this page is built on.
Common questions
How serious is the airbags problem on the 2017 Mercedes-Benz GLC-Class?
It's a meaningful issue. 10 complaints have been filed and the failure mode causes operational problems for owners. Repairs average $1,100.
At what mileage does the airbags typically fail?
Based on the 10 complaints filed, airbags issues most often appear around 44,660 miles. Some report problems earlier; some make it well past 150,000 with no symptoms. Maintenance habits matter — vehicles that received timely fluid services and were not regularly overworked tend to last longer.
What does it cost to fix?
Independent shops typically charge around $1,100 for airbags repairs on this vehicle. Dealer pricing tends to run 20-40% higher. The exact figure depends on the specific failure mode, parts availability, and your local labor rates. If you're outside factory warranty, an extended service contract often covers this category.
Are there any recalls related to airbags?
No active recalls currently cover airbags issues on this vehicle. The complaints filed represent owner-reported failures that haven't risen to the level of a manufacturer-issued recall — but they're still worth knowing about before you buy or budget for repairs.
Related
Complaint and recall data sourced from the National Highway Traffic Safety Administration (NHTSA)
public records database. Verify the raw federal record at
nhtsa.gov/vehicle/2017/Mercedes-Benz/GLC-Class.
Severity ratings are derived from reported crashes, fires, injuries, and fatalities. Repair cost estimates are
independent-shop national averages and may differ in your area. Some links on this page are affiliate links.