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ProblemsByVin Index / 2017-SUBARU-CROSSTREK / COMPLAINTS
Full complaint record · NHTSA

2017 Subaru Crosstrek owner complaints

97 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 6 complaints shown

12/30/2019 12,000 mi Crash ODI #11291976.0

When driving into my garage, my car made a strange noise and accelerated into the back of my garage. I did put on my brakes but the car was going too fast and did not stop. I had damage to the front end of my garage, a shelf and inside my laundry room and bathroom. I drive slow into my street and my garage. I have lived here since 1987 and this has never happened before. My car is being fixed by gale auto, blaine, mn.

12/29/2017 4,500 mi ODI #11057395.0

Driving home at night on the freeway and then a sudden boom! Sounded like a brick hit the roof of the car. Frighten a bit but managed to pull over and the noticed the sunroof was shattered. Drove some slowly and looked at it more when I got home. I noticed that the glass looks like it blew up like a volcano. It blew outward. So I started searching if this was a known issue and found out that it was with many manufacturers.

11/27/2020 20,000 mi ODI #11376667.0

Windshield is cracking for no certain reason.

11/09/2019 7,591 mi ODI #11279186.0

Car stalls randomly upon acceleration from a stoplight or stop sign. Takes 3 to 4 seconds til the car accelerates. During all this time the engine is still running. Has happened 4 times within the past year. Afraid this may cause an accident, as yesterday I thought I was going to get t-boned. Will not drive my grandsons in this car.

11/03/2019 ODI #11277756.0

Windshield was cracked for no apparent reason. I log a ton of miles as a part-time uber driver and never recall a stone or anything else impact my windshield while I was driving. Suddenly on 9/15/19, there was a small crack on my windshield and now, on 11/3/19, there are linear cracks on the windshield that extend 24" on both sides of that small crack. This was likely due to the changing cold weather

11/01/2021 ODI #11438977.0

Ignition/starting I have issues w starting car on more than one occasion and I have also had problems with removing the key. It almost is in a key lock mode. I will then turn off and on until it will allow me to remove but sometimes it hasn’t started. Stabilizer light came on a few times then shut off on own.

visibility 4 complaints shown

24 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/31/2020 27,800 mi ODI #11385944.0

The windshield cracked during the summer for no apparent reason, no obvious signs of chip in windshield surface. Crack starts upper middle edge of glass, down passed rearview mirror, then half way across passenger side, about 1/3 way down from top. We are getting it replaced now.

11/11/2019 30,000 mi ODI #11279464.0

My windshield busted for no apparent reason while driving on a city street.

11/02/2019 18,000 mi ODI #11277649.0

While driving on the freeway in the afternoon of aug. 23, 2018 with very light traffic and in a rural area, I noticed a crack starting up from the bottom of the windshield in about the middle of the windshield. It quickly spread up several inches (approx. 9 inches) then made a 90 degree turn to the left in front of the driver and continued most of the way across that half of the windshield. There was no impact or any other reason for the crack to develop. This all happended within about 20-30 minutes. This happened in late august 2018. Several weeks later while driving on the freeway in heavy traffic I came up behind a large gravel truck and a piece of gravel hit the windshield exactly at the corner of the crack. This quickly spread horizontally to the right across most of the passenge

10/29/2019 24,685 mi ODI #11271755.0

I am the owner of a 2017 Subaru crosstrek that was subject to a faulty windshield resulting in replacement. The vehicle had developed a spontaneous crack from no apparent or obvious source other than normal conditions. Specifically, this crack developed overnight while sitting in the driveway not in motion and not exposed to damage causing debris. The next morning, an inconspicuous crack at only a few millimeters appeared. Over the course of the next few days, the crack had grown to tens of centimeters. The end result was an unsafe and hazardous windshield creating visibility issues and a risk of integrity failure. The windshield was replaced by the dealer at full cost not covered under warranty. This was not covered under recall and was paid for out of pocket. Attached is a copy of the in

powertrain 4 complaints shown

12 total in this category · severe · avg repair $2,500 · see powertrain cluster analysis →
12/04/2022 ODI #11495958.0

12042022 - not sure of cause, could be multiple as all systems just shut down for seconds, the car goes dead while driving down I235 at 70mph, first the radio turns off, then the car seemed to go to lower gear rpm to zero and just shut off at a high speed, NO POWER on anything, then about 2.5 seconds later it restated and continued, sputtered off again then powered back off and on again as i got off the highway, many warning lights came on including the lane warning, brake light, it was very scary at such a high speed. this car now seems to have little continued incidents of the same behavior for what has seemed to be spuratic but regular fits now and I have to have dependable transportation. very easily could have caused an accident if the traffic was heavier when the incident occured.

12/01/2019 48,000 mi ODI #11283140.0

I lease a 2017 Subaru crosstrek. The car has been faithfully maintained as per manufacturer specifications and has never been in an accident/experienced any body damage. The rear wheel bearings have failed three times prior to 48k. The left wheel bearing was replaced twice between 48k and 55 k and the right wheel bearing was replaced around 52k. Apparently, this is a common defect and the dealer noted that all wheel bearings on every Subaru fail prior to 50k. For a rather pricey car, this is unacceptable and a huge safety hazard. If the wheel bearings fail, it could lock up one wheel and cause the car to flip unexpectedly while driving additionally, you will drive the car one day without any issue and literally, the next day, you will start to hear a low groaning noise. I would like the nh

11/09/2020 118,000 mi ODI #11373791.0

I was operating my 2017 Subaru crosstrek on union st in braintree ma. I stopped at a red light. The light turned green. I then depressed the gas pedal. I heard a bang and the vehicle started to roll back. The transmission had ceased to operate. I luckily was able to navigate to the curb backwards. The transmission did go into park but would not operate otherwise. I had the vehicle towed to the dealership,clay Subaru, norwood ma. They later informed me that the transmission control module had blown. That along with some other electrical wiring needed to be replaced. But they said this would not be covered by the extended warranty because it was not covered. If this had gone five minutes sooner I would have been on the crowded highway going 55 to 60 MPH I find out that Subaru and the NHTSA

10/28/2019 20,000 mi ODI #11271679.0

The windshield on my 2017 crosstrek chips too easy. I have never had chips on any other vehicles windshield. The glass must be too soft. This has happened to my crosstrek a few times while in motion. My transmission feels like it sometimes slips, and shudders while the vehicle is in motion.

electrical 3 complaints shown

15 total in this category · severe · avg repair $850 · see electrical cluster analysis →
11/25/2019 40,000 mi ODI #11282225.0

More often than not, the key cannot be removed from the ignition when the car is tuned off and in park. Constantly need to restart the car and play around with the shifter. This has been happening for over a month. Car is less than three years old and has 40k miles on it. Ganley Subaru of bedford has said any repair would need to be paid for out of pocket.

11/25/2019 97,000 mi ODI #11282339.0

Check engine light is on and cruise control light blinks. Cannot use cruise control. Its a 2017 crosstrek. Took it to dealer twice. They thought it was catalytic convertor or o2 sensors which were fixed but lights remain on

11/14/2018 6,000 mi ODI #11151493.0

Tl* the contact owns a 2017 Subaru crosstrek. Intermittently, the contact was unable to remove the key from the ignition while the ignition was in the off position and the gear shift selector was in park. The vehicle was taken to palm springs Subaru (located at 67925 e palm canyon dr, cathedral city, ca 92234, (760) 318-4700) to be diagnosed, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 6,000.

cruise control 1 complaint shown

3 total in this category · severe · avg repair $600 · see cruise control cluster analysis →
12/30/2019 12,000 mi Crash ODI #11291981.0

I was driving very slow into my garage from townhouse street. I heard this strange noise and my car accelerated fast. I tried to brake but could not stop the car. I hit the back of my garage causing damage to garage wall and inside of my townhome. I have lived here since 1987 and this has never happened before. The car is now at gale auto repair, blaine, mn.. They could not find anything that would have caused this sudden acceleration.

steering 1 complaint shown

5 total in this category · moderate · avg repair $700 · see steering cluster analysis →
12/05/2019 20,000 mi ODI #11287251.0

Key gets stuck in ignition and the car needs to be restarted, put in reverse/drive, and then either moved or step firmly on the break and back in park. Sometimes it takes multiple attempts. Having this issue for a couple months. It doesn't happen every time, but often.

airbags 1 complaint shown

11/06/2020 55,000 mi ODI #11373483.0

Since the car was new (currently 55,000 miles on it) the air bag red malfunction light has intermittently come on when I have a passenger in the passenger seat. Also, at times, the dashboard will register that the airbag is off when there is a passenger. I mentioned this to dealer early on, but was told because the light was not on when I brought the car in, there was nothing they could do. It has continued, and I noticed that seems to happen after or during heavy rains. Most recently I took a video of the light on and panned to the passenger to show there was a passenger in the seat. I took it to the dealer this week (of course the light had gone off) and was told that there does seem to be a problem with moisture in the air that they are seeing with other cars as well. But, was aga

Showing 300 of 97 total complaints. The full federal record is available at nhtsa.gov/vehicle/2017/Subaru/Crosstrek#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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