Earlier in 2024, Volkswagen of America issued a recall for the Suction Jet Pump, on the 14th of December i went to VW of Pompano Beach in Florida, to get the recall done, however, after they delivered back the car, it started to leak fuel after i put gas on it. On December 17th I took it again to the dealer to get it fixed and they gave me back the vehicle on December 19th. On [XXX] I put gas on the vehicle and it started to leak fuel again and this time it was way worse than before. I accuse the dealer of being responsible of performing a bad job on the recall as the vehicle had never leaked fuel before I had the recall done. I have the vehicle since February 2024. It worries me that there is a big possibility that the car can catch on fire if by any reason there is a spark near to me o
2017 Volkswagen Golf GTI owner complaints
50 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
other 8 complaints shown
Description of the Problem: The fuel pump failed and began spraying gasoline during operation. The malfunction was documented on video by an authorized Volkswagen mechanic and confirmed by a Volkswagen dealership in Honolulu, Hawaii. The component is available for inspection if required. Safety Risk: The failure caused pressurized gasoline to spray within the engine compartment, presenting a serious fire and explosion hazard. This defect posed a danger to the driver, passengers, and others nearby due to potential ignition of leaked fuel. Reproduction and Inspection: The condition was reproduced and confirmed by both an independent authorized Volkswagen mechanic and a Volkswagen dealership in Honolulu. The issue has not yet been inspected by Volkswagen of America, insurance representative
On October 13, 2025, while driving my 2017 Volkswagen GTI, I noticed a strong odor of gasoline inside and around the vehicle. After parking and inspecting the car, I observed a large pool of gasoline forming in front of the rear passenger-side wheel well. This poses a serious safety risk due to the potential for fire or explosion from fuel leakage. This is the second time my vehicle has experienced gasoline leaking from this same area. The issue appears to originate from a component in or near the fuel system (potentially the fuel line, rollover valve, or suction jet pump assembly), but the specific part has not yet been confirmed. The vehicle is currently at Honolulu Volkswagen for inspection, and the affected components are available for review upon request. At this time, no warning
First noticed strong fuel smell coming from rear passenger side wheel well. Fuel smell dissipated after around 45 minutes. The next time I drove the car, it began bucking as if there was a fuel pressure error. By the time I limped the car into my driveway, fuel was pouring out of the same wheel well. The car has leaked fuel on two more occasions since then. I've since found out that this is a known issue that Volkswagen addressed in safety recall 20y6. Faulty elements in the fuel tank are causing gasoline to purge into the EVAP system and then leak through the EVAP canister, down onto the wheel well. Vw apparently made a business decision not to include 2017 golfs in that recall, despite being identical cars. A quick look through these complaints or in various Volkswagen forums wil
Tl* the contact owns a 2017 Volkswagen gti. The contact stated that fuel spilled onto the ground while the contact attempted to fill the fuel tank. As a result, the contact was unable to fill up the fuel tank. The contact drove the vehicle home and noticed that the fuel level had dropped. The contact parked the vehicle and found that fuel spilled out of the fuel tank while driving and the fuel tank was empty. The manufacturer was not contacted. The vehicle was not taken to the dealer. The vehicle was not repaired. The failure mileage was 50,000.
I had fuel leaking from my carbon canister. I was driving the previous day and noticed a gasoline smell. I thought it was something I ran over. The next day, while performing errands, I noticed the smell even more. Then I exited the vehicle to see the fuel pouring out of the car. The dealership has it now.
7-3-2020: drove car in drive mode and sport mode throughout the afternoon, stopped to talk to someone and car sat on a flat surface, idling when suddenly there was gasoline leaking out of the rear right wheel well. Parked the car for the night, had no more leakage. 7-4-2020: drove to vw dealer/service about 20 minutes away in drive mode, did not have replication of the gasoline leak. 7-6-2020: vw called and said they couldn't replicate the problem. He said they drove it, had it idle, put it on a flat and an angled surface, looked at everything while it was on a lift.. Saw nothing. I was out of town so I picked the car up on 7-13-2020. 7-13-2020: picked up car and drove half a mile to gas station to fill up. Car immediately would not allow fuel to be added, popping the gas handl
At 47,000 miles the vehicle would not allow fuel to be put into the tank. Taken to dealership to be told that the suction pump inside gas tank was over pressurizing the tank causing fuel to shoot out of the gas filling tube. This exact same issues was in the 2015 and 2016 models and recall 20y6 addressed them. Now the 2017 model is doing the same and they are refusing to fix the item under warranty. Leaving these vehicle at high risk of catching fire due to fuel being expelled from the tank when engine is running.
engine 4 complaints shown
Engine is losing coolant. Started at ~50k miles marked. Coolant needs to be topped off. Now the car is at 71k miles. Low coolant triggered warning light again! Coolant needs to be topped off. There appears to be white crusty marked near the engine oil pan and seem to be coming off from the thermostat housing.
Thermostat housing & associated seals on the current 1.8l and 2.0l Volkswagen/Audi ea888 gen 3 engine are prone to failure, causing loss of engine coolant. This could affect any vw/Audi vehicle using the 1.8 or 2.0l ea888 gen 3 engine. Vw has a long history of water pump/thermostat housing issues and the current generation of vehicles is no exception. Many other reports can be found on various online forums such as reddit.com, golfmk7.com and vwvortex.com, etc. This is a costly out of warranty repair requiring removal of the intake manifold and has been reported online by owners of 2015 '2019 us my vehicles. Some vehicles, such as ours, experienced a repeat failure. There are three failure modes that I am aware of as reported on the sites mentioned above. My wife and I have experien
There is a constant coolant leak coming from the thermostat housing and water pump area. It started as a slow leak, every 10,000 miles or so I would have to top it off and now it has gotten to the point where I have to fill it back up every day. Looked into it online and it seems that nearly everyone that owns this car has the same issue and everyone's leak comes from this area.the leak happens at all times but is greatly accelerated when driving and the coolant system is running.
Discovered coolant leak on oil pan and contacted dealership. This was during routine inspection. Dealership inspection revealed a failed water pump housing. Dealership replaced housing, thermostat and thermostat gasket under warranty.
visibility 2 complaints shown
Rear window shattered while stationary under a car port in below freezing temperature. Bought the car band new saturday. Overnight temperatures were below 0. Sunday (the day after buying the car) the rear window was shattered. Car had a little over 200 miles on it when I picked it up from dealer.
My windshield has heavy pitting and small chipping after just 50,000 miles. Looking online in the various vw forums (vwvortex, mk7golf, etc), I discovered this is a common problem with vw now. The glass is thin and cheap. The pitting is very visible when driving into the sun and is visible at night with oncoming traffic. It also causes wiper blades to wear out quickly. This is a real safety issue as it is hard to see under the right conditions.
fuel system 2 complaints shown
The contact owns a 2017 Volkswagen GTI. The contact stated upon pulling into a parking spot, the vehicle started sputtering. There was no warning light illuminated. The contact pushed the vehicle into the parking spot. The contact noticed that gas was leaking from the fuel tank onto the ground. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 22,000.
The contact owns a 2017 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the transmission was slipping. In addition, the contact stated while refueling, the fuel leaked out onto the ground. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 49,000. VIN tool
body 1 complaint shown
The panoramic sunroof has begun to become unadhered to the body causing it to raise up and create a gap between the windshield and the roof causing excess noise while driving. Volkswagen of america denied my claim despite having a pending class-action lawsuit against many models regarding the same issue.
brakes 1 complaint shown
There is a piece of rubber protruding from the bottom of the brake pedal. It became entangled on the lace of my right shoe, and I was unable to use my right foot to brake (the foot was trapped under the brake pedal). I was eventually able to brake using my left foot. The vehicle was in motion at the time, on I-95. Traffic was rapidly slowing down at the time. I almost rear-ended the vehicle in front of me.
electrical 1 complaint shown
Rear back-up camera fails repeatedly. The image portrayed on the dash is garbled and I am unable to determine vehicles, obstacles or persons behind me when backing. Problem is very reproducible although the dealer has not diagnosed the problem. The car is out of warranty. The only message displayed on the screen is something like "Park Pilot error".
powertrain 1 complaint shown
The vw gti is 4 years old and has 32,753 miles. Driving through a shopping plaza, steam suddenly began to rise from the hood. Upon parking and shutting off the engine, steam continued to rise and the sweet smell of coolant was obvious. Coolant began leaking out and formed a puddle under the vehicle. No prior sign of coolant leaks. Vehicle was towed to the dealership, where technicians identified a defective water pump and thermostat housing. Repair was fixed under warranty with thermostat 06l121111m and water pump 06k121011c in august 2020.