Tl* the contact owns a 2018 Acura ilx. The contact stated that the fuel gauge showed that the fuel tank was full; however, the vehicle ran out of fuel. The vehicle was taken to center Acura (5230 van nuys blvd, sherman oaks, ca 91401, 818-528-1300) where it was diagnosed that the fuel tank failed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 350. *tt consumer stated gas tank was replaced 2 times and is fine. *jb
2018 Acura ILX owner complaints
23 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
other 7 complaints shown
Car stoped working due to low gas, on the dealership they have a recall in the fuel pump.
Tl* the contact owns a 2018 Acura ilx. While the vehicle was stationary and while driving various speeds, the fuel gauge fractured. The vehicle erroneously displayed that the fuel tank was full. The contact stated that the vehicle was bought brand new on october 30, 2018. Afterwards, the vehicle stalled without warning due to the lack of fuel. The contact stated that the vehicle's fuel gauge level fluctuated and remained inconclusive three weeks from the date the vehicle was purchased. Center Acura (5230 van nuys blvd, sherman oaks, california 91401, (818) 528-1300) was made aware of the failure and realigned the fuel gauge, but the failure recurred. The manufacturer was made aware of the failure and stated that the part to repair the vehicle was on backorder and would not be available for
It is a brand new 2018 ilx we bought in october. Just driving it a few days we found the fuel gauge is not working. It always shows full tank. We brought it to Acura deal and was told it is a known issue with the fuel pump with many new 2018 ilx.
Fuel gauge is off, car goes through gas fast, and there is some stalling/ jumping at times
The recall date was 12/18/2023. I called to have my vehicle repaired but they are refused because the parts are not available. I raised the issue that the vehicle engine did not start a several times and the engine light was on before and I feel unsafe for driving the vehicle. The service rep named "sevri" from Honda of manhanssat advised continue driving the vehicle and if I want to bring the vehicle for a check up, I will be responsible for $175 check up fee.
Possibility of incorrect vin number. I first noticed this issue when I tried to schedule an appointment with an Acura dealership. I was asked to enter my Vin number for my vehicle and when I did so it showed a different higher level trim than what I have. After conducting some research and purchasing couple of reputable detailed VIN reports using the Vin number on my car I saw that the vin on my vehicle does not match the trim level of the vehicle I am driving. The vin number appears to match a 2018 Acura ILX with a technology package. I do not have a technology package. My car has a premium package. I have reported the issue to my state attorney general office. Given this issue, I am unsure of whether or not there are any open recalls on the actual vehicle I’m driving because I am unsure
fuel system 7 complaints shown
The contact owns a 2018 Acura ILX. The contact stated that the vehicle failed to accelerate as designed. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
electrical 2 complaints shown
Tl* the contact leased a 2018 Acura ilx. The contact stated that the fuel gauge failed to properly indicate when there was fuel in the vehicle. Due to the inaccurate reading, the vehicle would stall. The dealer (elite Acura, 2840 nj-73, maple shade township, nj 08052, 856-722-9600) indicated that this was a known failure for the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure to determine a remedy. The VIN was not available. The approximate failure mileage was 50.
The fuel gauge is not working, the car is reading as full the whole time. As my wife and I share the car, we always assume the other was re-filling it, until it died on her. Worst is that, they will not keep it for repair as they don't have the parts. They send you with this safety risk away telling you to re-fuel it every 200 miles.
brakes 2 complaints shown
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the remedy was not yet available. The contact stated while driving at 30 MPH, while the brake pedal was depressed the brakes failed to engage; the contact had to crash into the medium in between both sides of the street to avoid a crash. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the brake master cylinder needed to be replaced. The vehicle was repaired and the contact paid out of pocket. The contact stated that the manufacturer had exceeded a reasonable amount of time for the r
The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 25V859000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
seatbelts 1 complaint shown
The contact owns a 2018 Acura ILX. The contact's daughter was driving approximately 10 MPH and accelerating after stopping at a traffic sign when the vehicle was crashed by another vehicle. The contact's vehicle had the front bumper removed. There were no injuries and both vehicles were drivable. The contact's daughter had exited the vehicle and retrieved the front bumper. She got back into the driver's seat and attempted to strap the seat belt on, and found that the seat belt had become locked and would not deploy normally. The contact had taken the vehicle to a collision repair shop who advised that the seat belt was not available and the vehicle could not be released due to the failure of the driver's seat belt. The manufacturer had been informed of the failure. The vehicle had not been
engine 1 complaint shown
While driving up the hill it started to hesitate and then stalling. This had happened multiple times on different occasions.