2018 Acura MDX owner complaints

The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, parts to do the recall repair were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura MDX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura MDX. The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as needed. The accelerator pedal was depressed, but the vehicle hesitated. Additional pressure was applied, and the accelerator pedal was depressed to the floorboard. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Numbers: 23V858000 (Fuel System, Gasoline) and 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately unknown. Parts distribution disconnect

The contact owns a 2018 Acura MDX. The contact received notifications of NHTSA Campaign Numbers: 23V751000 (ENGINE AND ENGINE COOLING) and 23V858000 (FUEL SYSTEM, GASOLINE); however, the parts to do the recall repairs were unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura MDX. The contact stated that at an idle stop, he allowed another vehicle to complete a turn. As the contact depressed the accelerator pedal to make a left turn, the vehicle came to an abrupt stop which caused the vehicle to be rear ended by another vehicle. The air bags did not deploy upon impact. No injuries were reported and a police report was not filed. The vehicle was able to drive away from the scene of the accident. The dealer nor the manufacturer had yet to be notified of the failure. The contact's vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but had yet to be serviced. The vehicle had yet to be diagnosed or repaired. The failure mileage was 98,031.

Honda refuses to inspect my vehicle to determine if it is safe to drive. They say they will not inspect vehicles untill they have the repair parts available. That puts me at risk for driving a defective vehicle and having an accident that could cause property damage and/or death for me and other people. As I do not have the technical expertise to inspect the vehicle myself, I have no choice but to park it until Honda decides to act. I belive that this is unreasonable and constitutes a failure to act timely. They should at least be willing to do the inspection now to determine if the vehicle is safe or not and then do any necessary repairs once the parts are available. They will need to inspect the vehicle eventually anyway, so I am not asking them to do anything extra.

We have two stop sale safety recalls on our 2018 Acura MDX that have gone over a year without being addressed. I have contacted Acura and the dealership multiple times. Acura refers me to the dealer and the dealer refers me to Acura. Apparently there is no accountability for important safety recalls. Would appreciate some help from NHTSA

Vehicle experiences dangerous throttle delay from a stop. When making left-hand turns across traffic, pressing the accelerator results in no response for 1–2 seconds. Vehicle hesitates while exposed in intersection, creating risk of collision. Issue has been present since low mileage and not resolved by recall repairs.

Gas station fuel gas nozzle stucked/sticking in capless gas tank filler

Got multiple warnings, systems don't work: Collision Mitigation System, Adaptive Cruise Control, Lane Keeping Asist, Road Departure Mitigation System. All those additional systems designed for safety are no longer working. The front camera failed, as confirmed by the dealer. Part is available for inspection.

Contacted dealer to schedule a recall repair appointment in July 2024. The appointment was scheduled for November 11th. I showed up on November 11th and was told my appointment was not scheduled until December 11th. It’s been more than 4 months since I contacted them and the repair hasn’t been done.

While preparing to enter the expressway my 2018 MDX stalled and various dashboard lights came on. My family and I drifted into the median while nearly being hit by passing car. It took about 10 minutes before the MDX became operational again. I took it to a local mechanic when we arrived at our destination. They couldn't locate any issues or "bad codes." Since that incident my fuel mileage and shifting has begun to deteriorate. Entering traffic and trying to pass cars has become difficult while driving. I have called Acura and a local dealership in Charlotte, NC. Both failed to provide next steps that didn't involve spending money to fix an issue that based on feedback on various sites and NTSB site is a common issue.

Passenger rear, right inner tail light is not working. Was under recall but Acura is not replacing it. Obviously water has entered it and shorted it out. They said the recall was completed on it but why is the taillight not working. In report made by the dealer it says it is shorted after hooking it up to a voltmeter. Why are they not replacing it. It reduces visibility to the rear of the car.

In San Diego on 11/15/2021, my daughter side swiped a parked vehicle in residential area driving about 30 miles. No airbags deployed. A minute later the car stopped and would not start and started to have smoke and flames come from under hood and through inside windshield and dash. My daughter was able to get out and take her 3 year old son out of his carseat and run for their lives as the car completely became engulfed in flames.Thank God they made it out alive. Police and Fire department showed up. Car was a total loss, everything was burnt. One day the Acura MDX fires will take someone's life. Called Hoehn Acura in Carlsbad Ca and sent service manager Skip about 12 pictures of the completely burnt vehicle. He never returned my calls after leaving several messages. Also left message with

The engien keep stalling, prolem accelerating jurky transmisión and this is the only car I have to go work I take the highway everyday I am cosern that something can happend to me.

When trying to accelerate from a stop the car has a noticeable lag in throttle response. 2+ seconds. This does not always happen but is intermittent. Much more often when the engine is colder. This makes a left turn in front of traffic or any move where you need to merge with traffic go from safe to dangerous, this also confuses other drivers as they wonder why you are not moving. Someone who was unfamiliar with my car ended up in the middle of an intersection blocking because they didn’t accelerate. Looking into the problem it seems to be reported quite often and is “normal”. Honda does not see this as a problem and anyone who has “fixed” the problem has used aftermarket parts. The car does not have auto engine stop/start so the car is always running.

Car miss shifts especially in the 25 to 40 mph range. Sometimes hesitates when taking off. Also stays in one gear and will not upshift when entering the Freeway. Very dangerous. I found numerous complaints on the web in reference to these problems, but still no recall??? Have told the dealership about these problems with every service, but they said that there is nothing wrong.

While accelerating, the vehicle to decelerated rapidly, the gas pedal became unresponsive when pushed down. Numerous warning lights started Additionally, the vehicle shifted into neutral while the vehicle was being driven and would not shift out even after stopped. I was on a very busy 6 lane highway going 80 mph in thanksgiving traffic, my wife, 1 year old and 3 year old were in the vehicle. This appears to be a known issue from Honda, please see [XXX], et al. v. American Honda Motor Company Inc., et al., Case No. [XXX], INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The 2018 Acura mdx has windshield distortions affecting visibility and can lead to dizziness resulting from visual vertigo. Images seen through the outer edge of the windshield are distorted. Straight lines (road barriers, lines on the street, fences, curbs, etc) appear bent/curved. Objects also quickly magnify and then revert to normal size causing blurryiness as well as affecting the ability to determine accuracy of object placement around you when driving. The windshield is a dangerous safety hazard putting drivers at risk for accidents. After just driving it just a few miles, I began to notice dizziness and resulting nausea from object distortions. I attempted to not look out that portion of the windshield and focused looking straight were objects were clear and accurate to size/

The contact owns a 2018 Acura MDX. The contact stated while driving at various speeds, there was a loud vibrating noise coming from the vehicle. There was no warning light illuminated. The contact had received notification of NHTSA Campaign Number: 23V85800 (FUEL SYSTEM, GASOLINE); and the vehicle was taken to the dealer where the recall repair was performed; however, the failure persisted. The vehicle was taken to an independent mechanic where a diagnostic test was performed, and the contact was informed that the other fuel pump that was not included in the recall was probably the cause of the failure. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,500.