The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2018 Acura RDX owner complaints
73 complaints filed with NHTSA on this vehicle . Showing the 300 most recent — grouped by category for scanning.
fuel system 6 complaints shown
The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Acura RDX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that several local dealers were contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Acura RDX. The contact stated that while driving at unknown speeds, the vehicle began to jerk. After turning off the vehicle, an unknown part continued to run. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). However, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
other 4 complaints shown
The car jerks right at 20mph in traffic every time as long as you continue to drive. When you pull over, turn the car off, restart the car the problem stops. I’ve had this problem off and on for the last two years and it’s getting worse.
I have received the recall notice from American Honda Motor company regarding the recall number 23V-858 for my Acura RDX 2018 fuel pump recall. My car had symptoms described by the recall: could not start the engine as well as losing drive power. I didn't record the exact days the incident occurred but it was early in 2024. Acura told me the fuel pump replacements were available and sent to their dealers but it was not the case. I have contact local Acura dealers in San Diego and they said they have not received the Acura RDX fuel pumps from manufacture. I also contacted the Acura dealer in Tustin where I bought the vehicle. The service manager, Jennifer Flores, told me they have never received the Acura RDX fuel pumps replacements as promised from American Honda Motor. Please help me to
It is progressively getting worse where my fuel injection is not working and when trying to accelerate and merge into traffic it bogs down and i almost get hit by the car behind me.
Driving northbound on I-17 in phoenix, approximately 70-75 MPH with limited traffic. The sunroof exploded. Acura refused to repair the faulty sunroof and I was referred to insurance.
powertrain 4 complaints shown
Stopped at a red light, I was waiting for the opportunity to make a right turn. When the right lane was free of traffic I began to turn into that lane, but an approaching car made a lane change as it neared the intersection, and I let my foot off the accelerator for a split second before I realized I was too far into the lane. I tried to accelerate quickly to avoid getting rear-ended, but my Acura RDX's transmission hesitated and the engine raced in neutral. Fortunately the appoaching car was able to swerve back into the left lane and thus avoid hitting me. Not all drivers are as attentive as that driver had been, and I felt very fortunate to have not been hit. My husband and I have taken the car into the dealership multiple times, but they are unable to duplicate the transmission problem,
When my gas cap warning light kept going on in spite of my loosening it and tightening it and then my emission system light came on, I brought the car to the dealer. They found that there was a leak in the connection between the filler pipe and the gas tank. Both had to be replaced on a car with 3,037 miles on it. In the process, I was given false information about the work that was done, which I did not discover until a second incident in which the rear propellor shaft came loose forced them to explain what happened.
This is related to complaint #11143782. Two months after my gas tank was replaced due to a faulty connection between it and the filler pipe, the bolts holding the rear propellor shaft came loose as I was driving on a busy city street, making the car undrivable. At that time, my car had 3761 miles on it. The car had to be flatbed towed to the Acura dealer, where I was told that the bolts had "backed out and the shaft was rubbing on safety holders." the bolts were replaced with oezm bolts with loc-tite.
My 2018 RDX has started to jerk when I stop and then restart. I have noticed some hesitation and a bit of jerky driving but today it was very noticeable. I could barely go above 40 miles an hour after I started driving after a stop light and the car was very jerky. It seems to be either a fuel pump or transmission issue. I am going to check with the RDX dealership where I bought the car in 2018 but I wanted to report the issue. I also looked up the VIN on my car for a recall and the system said my car had not been recalled. Not sure why my 2018 RDX is different from other 2018 RDX models that were recalled.
engine 2 complaints shown
I am unable to find a dealership that will perform the repair, please help. They all say they are short or parts and are only fixing vehicles experiencing issues. I lose power when accelerating all the time but this apparently is not enough.
The torque converter is defective in my 2018 Acura RDX. I have received flashing warning lights on my dashboard in Red " Check Transmission." This warning light is due to Acura's defective torque converter. The torque converter affects the shifting of power during driving and cause hesitance or shuddering when attempting to accelerate.which causes my vehicle to sometimes to have a decrease in power . This affects my safety while driving my 2018 Acura RDX. Acura is aware of this defect and safety risk. Acura Client Relations informed me that Acura was mandated by the government to provide a Warranty Extension for the 2017-2018 Torque Converter. I received one of these notices and took my car for the repair. I left my car with the dealership for 6 days. The dealership decided that t
body 1 complaint shown
Today (12/30/18) our brand new 2018 Acura rdx's sunroof exploded while driving ( straight road, normal highway speed, excellent weather conditions and light to no sunday morning traffic). The sound was a loud and intense pop overhead......the glass sunroof was completely shattered. We immediately closed the headliner roof shade to protect us. Within a minute or so the glass started to break apart and hit the highway. We got off the highway as soon as we could. Then got out to access the damage. No sign of any external impact! We thought it had to be a freak engineering defect in the glass. We expect Acura to tell us that "they have never heard of such a thing before" when we bring the car in to the dealership in the morning. We'll see how honest they actually are. Now I know we are not th
electrical 1 complaint shown
My car's original security alarm goes off randomly without any reason. When parked and locked in a parking lot next to a street, the alarm goes off intermittently. After unlocking using FOB, the alarm will turn off and then goes off again in a few minutes. This will go on for hours at a time until it stops for a few days and then reoccurs again! Very stressful and frustrating. The mechanic says it's caused by faulty Body Control Module and will cost over $1,000 to fix. I see that many people are having the same issue and have to pay over $1,000 to repair. This faulty reequipment should be recalled so owners can recoup their damage.
suspension 1 complaint shown
Hearing a knocking noise when driving at slow speed over a bumpy road. Having it checked soon but read several complaints on this same issue. Owners have repaired vehicle but still have same issues. Is there going to be a recall soon?
steering 1 complaint shown
I purchased the vehicle in dec 2017. Since dec 2017, the vehicle has been in the service center at the dealer 3 times for a total of 2.5 months due to sounds with the steering column - specifically the location of the driver airbag within the steering column under the horn. The sound was identitied within the first 2,000 miles of being a new vehicle. The sound becomes pronounced when the steering wheel is rotated 180 degrees and feels like it is pulling on an item under the plastic cover above the airbag. The airbag was removed from the steering column and when the airbag was moved around, there was a sound similar to the sound from the steering wheel when turned. The Acura tech team has been informed. This sound was evidenced to be in Acura model years 2017 and 2018. The sound in the stee