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ProblemsByVin Index / 2018-DODGE-GRAND-CARAVAN / COMPLAINTS
Full complaint record · NHTSA

2018 Dodge Grand Caravan owner complaints

262 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

other 6 complaints shown

12/30/2021 ODI #11445580.0

The headrest on the passenger seat popped out while the car was in the garage. I’m reading that this is a known issue that can cause great harm had someone been sitting in the car at the time.

12/27/2021 ODI #11445024.0

Driver side sliding door is stuck in the locked position. It will not unlock manually nor with the key fob. It is a safety hazard for any passengers in my car since the door cannot be opened.

12/23/2020 45,961 mi ODI #11384689.0

Passenger side sliding door will not lock properly. When vehicle is parked, locking and setting alarm on the vehicle with the key fob the sliding door can still be opened. The door will not lock. Dealer advised that door locking actuator was bad and estimated $1,650 to repair. This appears to be a manufacturing defect.

12/18/2023 ODI #11560763.0

The actuator in both rear sliding doors is not working. The drivers side is stuck locked and the passengers side is stuck unlocked. My children have to exit the van through the back lift gate and one of them has to sit in the seat next to the door that does not lock. We have not taken it to a dealer but have a mechanic in the family that has diagnosed this to be the issue. No one else has inspected the problem at this time. There were no warning lamps or indications of the problem prior to the drivers side rear door not working starting on December 17, 2023. It was after that that we realized the passenger side rear door has not been locking for somewhere close to a year prior to that date. We have been dealing with the security alarm going off when someone opens the rear passenger door w

12/09/2024 ODI #11629755.0

I was driving in town when the Active Head Restraint deployed. There was no accident. Just driving and I heard it pop

12/03/2020 64,500 mi ODI #11377773.0

Driver door lock malfunction. Will not lock

body 4 complaints shown

44 total in this category · moderate · avg repair $1,500 · see body cluster analysis →
12/16/2019 45,000 mi ODI #11289376.0

My driver's side sliding door stopped working. I bought my van from a dealer at the end of july 2019 with around 40,000 miles on it. In the middle of october 2019 (around 45,000 miles) the door stopped working. I used the key fob button to open the door and put my grandson in his carseat. I used the door power button to close the door. When we got to our destination, I used the power button on the roof dash to open the door, I got my grandson out and used the door power button tho close the door. Everything worked as usual. When we came out, I tried to use the key fob button to open the door. The lights blinked, but the door did not open. I tried to open the door manually and it would not open. When I got home I tried to figure out what was wrong. I tried to unlock the door, but it will

12/07/2020 50,000 mi ODI #11378364.0

Passenger side sliding door not locking/unlocking when the key fob locks/unlocks the other doors. Vehicle is stationary, running or turned off in park.

12/05/2022 ODI #11496115.0

Both of my sliding door actuators are seized and won't unlock/lock. Currently, my driver side sliding door is stuck in the lock position. This is a safety hazard because if my car were in an accident and my kids needed to exit the vehicle, this door not opening would be an issue. Also, my passenger side sliding door also doesn't lock. This is an issue because anyone could enter my vehicle without me knowing and either steal the vehicle or could try to harm my wife or kids by waiting inside without them knowing. I have tried to discuss this with the dealership and with Dodge, but they are unwilling to inspect the vehicle without a fee. I currently don't have enough money to get my vehicle inspected or to get the repair done. I have looked online and I do see that this issue has occurred wit

12/04/2023 ODI #11558254.0

Passenger sliding door makes a noise when unlocking door. Sometimes it will not lock at all. When we searched issue is states actuator has gone bad and needs to be replaced.

engine 3 complaints shown

22 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/26/2024 ODI #11632468.0

The contact owns a 2018 Dodge Grand Caravan. The contact stated while at a red light, the vehicle stalled and shuddered. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic to get a diagnosis however, the independent mechanic stated that the failure cause was unidentifiable. The vehicle was not diagnosed or repaired. The vehicle was towed to a different independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 835,000. 

12/21/2024 ODI #11631952.0

The engine components have failed, there is compression issue from cylinders, rings, and valve issues. Same as 2017 recall, seems to be still affecting my 2018 model. mileage is only 73,000.

12/14/2023 ODI #11560068.0

Check engine light keeps coming on. Motor has a miss. Cylinder 2 misfire. Parts changed and it keeps happening.

electrical 2 complaints shown

83 total in this category · moderate · avg repair $850 · see electrical cluster analysis →
12/19/2024 ODI #11631691.0

Passenger sliding door lock actuator is buzzing and going bad when you lock doors. A known problem in the dodge caravan.

12/19/2019 ODI #11290206.0

On 9/19 the power locks are failing to work. Right now passenger door and sliding door locks stopped working. Sometimes you cant even unlock the door to open them. Which is a big safety problem. Now 12/19 driver side locks are having problems and not locking and unlocking. And sometime the driver side sliding door will not unlock so the door is stuck making it a major problem for exit if there was an emergency

visibility 1 complaint shown

12/27/2023 ODI #11562093.0

I went to the store and put my purchases in the trunk of the Grand Caravan. I pushed the button to close the rear door and turned to put my cart away. I then heard breaking glass and saw the glass in the rear door busting out. The door then lifted and came down again, this time busting more glass and ripping off the top panel that has the third brake light on it. When it was over, the back panel was hanging by the brake wiring. It looks like one of the pistons that hold the rear liftgate open detached from the inside of the car and hung there, busting the back out. I have had to tape plastic over the window and have been given a warning for a missing brake light. I can't have my vehicle inspected until this is fixed and I can't afford to get it fixed. This seems to be a design flaw. Can I

brakes 1 complaint shown

6 total in this category · severe · avg repair $450 · see brakes cluster analysis →
12/23/2020 43,000 mi ODI #11384710.0

The brakes did not hold when backing up. I was driving when brakes went soft. I had vech towed to a local mechanis and it was disecovered a gas bubble in brake line .I searched and found a recall noted this was found and would reocour. Mafracture states it could reacour aganin at anytime

powertrain 1 complaint shown

21 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/16/2020 47,050 mi ODI #11383697.0

On the filler neck, when I put the fuel nozzle in to fill up my van the filler neck is loose. I have owned many vehicles and have never run into this problem. On the power train ,when climbing a hill it slows down and I go to give it gas and it boggs down, like sputters. It makes like a cluncking in the back of the van. Also the hood has come up on me 3 times. This last time I took it to the dealer they did not check it out. I was going down the road and the latch popped loose and made the hood come up. I was going about 45 miles an hour.

steering 1 complaint shown

5 total in this category · severe · avg repair $700 · see steering cluster analysis →
12/07/2018 21,566 mi ODI #11156699.0

The tie rod on the right, passenger side, tire of this vehicle broke while driving. This was a rental car.

airbags 1 complaint shown

12 total in this category · critical · avg repair $1,100 · see airbags cluster analysis →
12/06/2023 1 injury ODI #11558865.0

The front airbags malfunctioned and deployed while parking the vehicle. The driver was injured with burn marks and bruised on legs due to the lower area airbag deploying rapidly. The van was towed to the nearest Dodge dealership for further inspection. The incident was documented with police and a case number was provided. The incident was also documented with manufacturer(Dodge) and have a pending case for further inspection. To my knowledge, there were no warning lights on .

Showing 300 of 262 total complaints. The full federal record is available at nhtsa.gov/vehicle/2018/Dodge/Grand Caravan#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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