The contact owns a 2018 Ford Edge. The contact stated that the check engine light had illuminated upon starting the vehicle. The vehicle was taken to a local dealer where the vehicle was diagnosed. The contact was advised that the coolant intrusion was responsible for the failure and that the engine would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 102,000.
2018 Ford Edge owner complaints
762 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.
engine 14 complaints shown
Car has a defect that causes coolant to leak into the engine’s cylinders, which can caused corrosion, oil dilution and contamination, and engine failure. Ford failed to disclose these defects and created a safety risk, because the lack of coolant created by the leaks caused overheating and resulted in total engine failure. Car is available for inspection. Mechanic has confirmed car needs a new engine. See attached. Car has not been inspected by any others. ' The car has multiple error codes indicating failure.
The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that there was coolant leaking into the engine and the cylinder was cracked. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed there was no recall on the VIN for the failure. The manufacturer offered to assist with the cost of the repair. The failure mileage was approximately 33,000.
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the temperature gauge increased rose to an elevated level. The contact stated that the vehicle was losing coolant. The check engine warning light was illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that there was coolant and water intrusion in cylinder #3, which caused the engine failure. The mechanic informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified about the failure. The failure mileage was approximately 48,800.
The contact owns a 2018 Ford Edge. The contact stated while driving and coming to a complete stop, the heater started blowing cold air. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant was leaking into the oil. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a second dealer, Groove Ford (10039 E Arapahoe Rd, Centennial, CO 80112), who diagnosed that coolant was leaking into the engine oil. The second dealer determined that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.
The contact owns a 2018 Ford Edge. The contact stated that when starting the vehicle in the morning, the vehicle was idling rough with an abnormal amount of smoke coming from the exhaust. The contact stated that after the engine had warmed up, the rough idling ceased; however, the check engine warning light remained illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 76,000.
Engine light came on with a P0303 code denoting a cylinder misfire. Dealer say engine needs to be replaced. I researched this online and this is happening to hundreds of people who purchased a 2017 - 2018 Ford Edge with a 2.0 ECO Boost engine.
The coils kept popping up check engine light. And turns out it was an injector failing, and cause my car to jerk a lot, and not accelerate when needing. My car would almost try to stop accelerating while on highway and jerk so much that it felt like I was going to wreck on the middle of a freeway.
Have had to fill up coolant 2x a week. Starting to smoke real bad on start up. Leading me to believe I’ve got a coolant intrusion on my hands
The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that when the vehicle was started, the vehicle was abnormally shaking. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced Technical Serviced Bulletin: 22-2229; however, the contact was informed that the repair was not covered under the program. The failure mileage was approximately 57,900.
Coolant intrusion to engine cylinder bay which leads to misfires, white smoke and constant lagging, jerking and rough starts. Dealership confirmed new engine is required to remedy this issue.
The contact owns a 2018 Ford Edge. The contact stated that after starting the vehicle, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that there was a misfire on cylinder #4. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to an independent mechanic, who diagnosed a failure with the head gasket. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 65,000.
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle idled rough, and the contact observed white smoke coming from the exhaust. After a visual inspection of the engine compartment, the contact observed that the coolant reservoir was abnormally low. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine causing damage to the engine and a misfire in cylinder #4. The contact was informed that the long block needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 107,0
The car has 64,000 mi on it. They had to change the long block because of coolant infusion into the number 2 cylinder. They denied my lifetime warranty because I had the oil changed at the dealership twice at 6 months and 2 weeks. I had the oil changed religiously at 5, 000 or less miles at the dealership where I bought the car, Ricart Ford. Also they denied it because I changed the cabin air filter on my own.
powertrain 2 complaints shown
Slips out of gear when starting up again from stop then back in gear suddenly causing jerky start
Brought vehicle in with check engine light on and vehicle codes P0741 and P1744 appeared. Torque converter needs to be replaced along with transmission.
brakes 1 complaint shown
The contact owns a 2018 Ford Edge. The contact stated that while his wife was driving at 20 MPH in a parking lot, the brakes became inoperable. The low brake fluid warning light illuminated after the failure. The driver was able to drive safely to her residence. The contact related the failure to NHTSA Campaign Number 25V544000 (Service Brakes, Hydraulic). The contact called the local dealer, who confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the front driver-side and passenger-side brake hoses needed to be replaced. The mechanic replaced the parts. The manufacturer was contacted and confirmed that the VIN was not included in a recall. The approxi
suspension 1 complaint shown
The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 MPH, there was a vibration heard and felt coming from the rear-end of the vehicle. The contact stated that the vibration was intermittent; however, while driving over a bump or rough patch on the road surface, the rear-end would begin sway as if the vehicle was hydroplaning. The contact stated that the feeling of loss of control was made worse while the Lane Keep Assist feature was activated. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 36,
other 1 complaint shown
I had my heated seats on for a trip to my mother's. We stopped every 2 to 3 hours for gas and breaks. 12 hours into the 14 hour trip I started feeling pain on the back of my legs. I checked on our next break and saw blisters forming on the backs of my legs. By the time I had arrived most of the blisters had popped. Car was in motion.
lighting 1 complaint shown
I just purchased a new 2018 Ford edge. The low beam headlights are so dim with night driving, they are unsafe. Shows barely enough light ( no brighter than a street light). You can barely follow the center line. After 100 years in business, you would think this is something that I would not have to worry about when purchasing a new vehicle. I think the low beam lighting should be replaced what a brighter LED lighting. I'm concerned with my safety and my family safety. I can not see how his was overlooked by the people in charge of making sure a car is safe to drive in all conditions.