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ProblemsByVin Index / 2018-JAGUAR-F-PACE / COMPLAINTS
Full complaint record · NHTSA

2018 Jaguar F-PACE owner complaints

41 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

powertrain 4 complaints shown

8 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
12/05/2025 ODI #11703247.0

I believe my vehicle has a serious safety defect related to the engine cooling system that creates a fire and safety hazard. Specifically, coolant appears to leak from the cooling-elbow near the turbocharger, following a belt failure that lead to engine overheating and elbow pipe burst leading to coolant leaking on to the turbo heatshield or exhaust components. There was serious smoking when the issue happened and i shutdown on the highway as an emergency which most likely would have lead to an engine-bay fire or complete vehicle fire.. This failure mode and fire risk concern mirrors the defect described in NHTSA Recall 23V-221 (Loose or damaged coolant elbow leading to coolant leak on turbo/heatshield, risk of fire) for different JLR vehicles but ignores the F-pace model which I believe

10/26/2024 ODI #11622049.0

Vehicle will lose power intermittently while driving and sometimes when you try to start the vehicle it will be come dead. I’ve replaced the battery and the problem still occurs. A few nights in a row the alarm system would just beep for no reason . I changed the key fob battery and that didn’t help either. The engine makes a weird noise and constantly jerks.also the engine shakes extremely bad even though I’ve had a tune up, I’ve called Jaguar consumer services to find out about past recall details and was advised that information wasn’t available to them if the services were actually completed or just cleared out & I’d have to call the service center that completed the recall/repairs. It’s impossible to do so as I’m not the original owner. Jaguar advised they couldn’t help and this is ve

10/24/2023 ODI #11551704.0

Korea has recalled this model of FPace because the timing chain is known to break with less than 50K miles. I have also read lots of posts on Jaguar forums about 2.0 Diesel FPaces being known to have timing chain failure which necessitated a complete engine replacement. I am terrified that my timing chain is going to come off and damage my engine every time I get in it.

09/06/2019 5,500 mi ODI #11253550.0

Vehicle exhibits very hard downshifts at lower speeds. Majority of the occurrences driver is not able to bring the vehicle to a smooth stop with vehicle exhibiting very hard downshifting and occasionally accompanied by a 'bouncing, in the driveline. Unable to determine a common environment, surface, grade, speed, or vehicle configuration. Unable to control with braking or throttle control. In comparison vehicle behavior will cause uncontrolled slide on slick winter surfaces. Dealer, manufacturer customer service, manufacture corporate rep declared vehicle is operating as designed.

other 4 complaints shown

11/18/2024 ODI #11626041.0

Backup camera and all parking sensors freeze when the car has been turned on and off in a short period of time and put into reverse. This happens about once a week. When I get in my car, put it in reverse after a short stop, the backup camera will freeze the image. The sensors will stop working, and the cross traffic detection will not work during this freeze. It lasts for about 30 seconds. Has not been confirmed by a dealer or service. No inspection done. No warning lamps or messages.

08/27/2018 ODI #11122798.0

Car has own mind dies on me regardless of speed gets off without any prior warnings took it to dealership no solutions last one happened in august 24/2018 took it to the dealer and as if today still is there

07/26/2024 ODI #11604640.0

ADDITIONAL INFO FOR PRIOR SUBMISSION Link to forum where others share similar issue with their vehicles: [XXX] . Appears to be a growing issue. Jaguar has the part on out of stock status and requires U.S. dealers to order from the UK with no confirmed eta (told could take 5-6 weeks). As you can see in the picture I was given of the issue, I cannot drive this vehicle and Jaguar refuses to provide any support or contribution to remedy the issue. This includes not providing a replacement vehicle while my vehicle sits at the dealership. My standard driving conditions with this vehicle are city streets and general highway - no off-road conditions. Also no towing by the vehicle (it has never had a hitch installed). Please investigate how such an important component to maintain safe driving co

07/20/2018 ODI #11112741.0

Tl* the contact owns a 2018 Jaguar f-pace. The contact received a recall notification for NHTSA campaign number: 18v090000 (fuel system, gasoline) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (land rover jacksonville, 11211 atlantic boulevard #1, jacksonville, florida 32225) confirmed that the parts were not available to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

electrical 3 complaints shown

6 total in this category · severe · avg repair $850 · see electrical cluster analysis →
10/31/2024 ODI #11622904.0

Car doors would not open from the outside of the vehicle and would not respond to the key fob’s signal either. The only way to get into my vehicle was to in climb through the trunk – which is a major safety concern. This first occurred on Janurary 13, 2023, and the dealership has been unable to resolve the issue since then, despite multiple attempts to do so.

08/27/2018 22,000 mi ODI #11122822.0

Tl* the contact owns a 2018 Jaguar f-pace. While driving various speeds, the infotainment screen seized and caused the backup camera to become inoperable while the vehicle was in the reverse position. While the vehicle was in motion, the failure caused all of the lights on the instrument panel to turn off. The vehicle was taken to Jaguar morris county (275 main st, madison, new jersey 07940, (973) 377-0240) where a software update was performed. The vehicle was taken to Jaguar freeport (146 west sunrise highway, freeport, new york 11520, (516) 771-9700) and the battery was disconnected from the electrical system. In addition, the dealer performed a hard reset. The manufacturer was made aware of the failure and replaced the vehicle twice, but the failure recurred. The failure mileage was ap

07/26/2018 4,055 mi ODI #11114011.0

Too many warning lights comes on triangle warning light traction warning light stability control not available drive with care Jaguar dealer don't know what to do don't know how to repair I leased feb 2018 (1st 2 months was ok) however may, june & as of today 07/25/2018 its back to the dealership with same repair for the 6th time - they keep stating they corrected but same warning lights keeps coming on, after the 5th time attempted repair for loose wiring harness connector, I reported engine shuts off on highway (intermittently) all the warning lights comes on when driving too. This should be a safety recall before someone gets kill

steering 2 complaints shown

5 total in this category · severe · avg repair $700 · see steering cluster analysis →
11/02/2025 ODI #11697008.0

Lost power steering during heavy rain. Power steering rack in 2018 Jaguar Fpace has crack that has caused water ingest.

08/14/2025 ODI #11680799.0

2018 Jaguar F-pace power steering rack failure: Driving in heavy rain [XXX] on [XXX] entered a flooded roadway. The entire 4 lane roadway was flooded at the underpass. Thousands of cars in all 4 lanes passed through the flooded roadway at 10 MPH. The highway was backed up for miles. The water did not appear to be too deep (3 to 4 inches deep); however, water entered the steering rack and shorted out the electric steering and power steering failed, and warning came on that said “OK to drive with caution Power steering assistance reduced”, we then pulled off the road to see what had happened. My wife who was driving at the time could barely control the car as we exited the highway. Steering was difficult but I managed to make it home and parked the car. Since then, we brought it to our mech

engine 2 complaints shown

6 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
09/26/2018 ODI #11131836.0

Engine abruptly loses power when driving at normal speeds in both city and highway conditions causing potential injury and/or death to drivers and passengers. Jaguar/land rover is aware of this problem and continues to sell vehicles affected by this condition. Jaguar/land rover has been working on a software fix (p0190 software patch) for months, but has not notified drivers of this potentially serious condition.

08/26/2025 ODI #11683093.0

While driving, the engine suddenly shut off without warning. The first incident occurred in May 2025 and stalled twice in late August 2025. Each time I lost motive power and steering/brake assist dropped, I coasted to a safe spot, turned the ignition off and back on, and the vehicle restarted. In May, a shop retrieved P0087 – fuel rail/system pressure too low. They could not reproduce the problem, added DEF, and cleared the code. The issue has recurred. No crash or injuries. The Check Engine light was on in May; no other warnings were noted at the time of the stall. The vehicle is available for inspection and is being towed to a diesel specialist for diagnosis. Suspected area is the fuel delivery system (low rail pressure). Odometer: 47,500.

body 1 complaint shown

12/22/2020 16,000 mi Crash ODI #11384526.0

In october 2018 I had recently purchased a used 2018 Jaguar f-pace. I was backing into the garage and noticed a bag laying in my path. I put the car in park (I thought), left the driver door open, got out of the car and walked into the garage to pick up the bag. As I bent over to pick up the bag, I heard a noise as the Jaguar was coming toward me when the open door of the Jaguar hooked onto the other car in the garage. I had no escape path but the door stopped the car from coming all the way to the wall. If it had not, I would have been trapped against the back wall of the garage. There was significant damage to the door,, fender, hood, etc from the impact and the other car had bumper and other damage. This was caused by the dial shifter not going all the way to park, but feeling like

visibility 1 complaint shown

11/16/2018 2,930 mi ODI #11152033.0

Tl* the contact owns a 2018 Jaguar x671 (na). While driving in the snow, the snow piled up underneath the wiper blades and the sensors stopped the wipers from working. The failure caused the contact to have poor visibility while driving. The dealer (cherry hill Jaguar, 2000 nj-70, cherry hill, nj 08003, (856) 424-5300) was called and suggested the contact take a video of the occurrence. The contact recorded a video and emailed it back to the dealer who informed the contact that the service manager would call him back. The manufacturer was not contacted. The failure mileage was 2,930. *tt*jb

seatbelts 1 complaint shown

10/10/2023 ODI #11549287.0

The rear seat belts in this specific configuration of the F-Pace have an issue where they get caught in the panel casing and then do not retract. The configuration matters (with rear heated/recline seats) because it gets caught in the panel that is unique to this configuration. The seat belts appear to work, but if you pull it angled too far away from the door (toward the middle of the car), the belt gets caught in the plastic panel, and then you can't get it to retract unless you force it back out of the plastic and out toward the door. High back booster seats reposition the seat belt in such a way so that this issue occurs every time. We tried with 3 different brands. The issue is that you can install the booster fine, and buckle your child in, without noticing a problem. But if that c

fuel system 1 complaint shown

08/26/2025 75,000 mi ODI #11683190.0

The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

airbags 1 complaint shown

07/27/2018 Crash ODI #11114066.0

My vehicle was in motion on a city street traveling 40 miles per hour and I collided head on with another vehicle without braking. The airbags did not deploy and because of that I sustained serious injuries; sever concussion, 3 broken vertabrae, and torn ligaments and tendons in my right ankle (driving foot). If the airbags had deployed I would not have suffered the injuries I did, this is a brand new car/model and I believe there is a defect in the frontal airbag sensor component.

Showing 300 of 41 total complaints. The full federal record is available at nhtsa.gov/vehicle/2018/Jaguar/F-PACE#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-28. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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