I believe my vehicle has a serious safety defect related to the engine cooling system that creates a fire and safety hazard. Specifically, coolant appears to leak from the cooling-elbow near the turbocharger, following a belt failure that lead to engine overheating and elbow pipe burst leading to coolant leaking on to the turbo heatshield or exhaust components. There was serious smoking when the issue happened and i shutdown on the highway as an emergency which most likely would have lead to an engine-bay fire or complete vehicle fire.. This failure mode and fire risk concern mirrors the defect described in NHTSA Recall 23V-221 (Loose or damaged coolant elbow leading to coolant leak on turbo/heatshield, risk of fire) for different JLR vehicles but ignores the F-pace model which I believe
2018 Jaguar F-PACE owner complaints
47 complaints filed with NHTSA on this vehicle , including 1 reporting a crash, fire, injury, or fatality. 20 of them are reproduced below in full, most recent first, grouped by category.
powertrain 4 complaints shown
Vehicle will lose power intermittently while driving and sometimes when you try to start the vehicle it will be come dead. I’ve replaced the battery and the problem still occurs. A few nights in a row the alarm system would just beep for no reason . I changed the key fob battery and that didn’t help either. The engine makes a weird noise and constantly jerks.also the engine shakes extremely bad even though I’ve had a tune up, I’ve called Jaguar consumer services to find out about past recall details and was advised that information wasn’t available to them if the services were actually completed or just cleared out & I’d have to call the service center that completed the recall/repairs. It’s impossible to do so as I’m not the original owner. Jaguar advised they couldn’t help and this is ve
Korea has recalled this model of FPace because the timing chain is known to break with less than 50K miles. I have also read lots of posts on Jaguar forums about 2.0 Diesel FPaces being known to have timing chain failure which necessitated a complete engine replacement. I am terrified that my timing chain is going to come off and damage my engine every time I get in it.
Vehicle exhibits very hard downshifts at lower speeds. Majority of the occurrences driver is not able to bring the vehicle to a smooth stop with vehicle exhibiting very hard downshifting and occasionally accompanied by a 'bouncing, in the driveline. Unable to determine a common environment, surface, grade, speed, or vehicle configuration. Unable to control with braking or throttle control. In comparison vehicle behavior will cause uncontrolled slide on slick winter surfaces. Dealer, manufacturer customer service, manufacture corporate rep declared vehicle is operating as designed.
engine 4 complaints shown
Rod Knock in Cylinder 1. It is available for inspection any time Problem has been confirmed by a dealer and independent service center Vehicle has been inspected by independent service center. they found that the fuel injectors were installed in incorrect locations. They installed them into correct locations. No warnings, rod knock or main bearing very loud.
Engine abruptly loses power when driving at normal speeds in both city and highway conditions causing potential injury and/or death to drivers and passengers. Jaguar/land rover is aware of this problem and continues to sell vehicles affected by this condition. Jaguar/land rover has been working on a software fix (p0190 software patch) for months, but has not notified drivers of this potentially serious condition.
I own a 2018 Jaguar E-PACE that recently failed the Virginia state safety inspection due to a problem involving the fuel system/fuel rail. The vehicle and affected components are available for inspection upon request. The primary symptom was a strong smell of raw gasoline. There were no warning lights or messages on the dashboard. The vehicle was also driving normally, with no noticeable change in performance. The gasoline odor was the only noticeable symptom before the problem was identified. The vehicle failed a Virginia state safety inspection because of the fuel-system/fuel-rail issue. After the failed inspection, I took the vehicle to a separate independent mechanic, who confirmed the problem. This concerns me because a fuel-system failure accompanied by the smell of raw gasoline c
Engine fuel rail leak and Engine feed line leak. Starting the car has a raw fuel smell inside the cabin of the car. Took the car to jaguar and they said nothing was wrong. Took the car to a jaguar specialty shop and they revealed the fuel rail needed a "recall" similar to the 2017+ Jaguar F-Pace for the fuel rail, and 2 engine feed lines. Safety is put at risk by introducing fuel fumes into the cabin of the car, and leaking fuel with the possibility of detonation. The problem has been inspected by a Jaguar specialist, there aren't any warning lights or indicators outside of the fuel smell in the car. This is the same thing that happened in my 2017 Jaguar F-Pace. Same fuel smell, same issues in the fuel rail and the engine feed lines. This is over 3k in repairs and jaguar is saying there
other 3 complaints shown
Backup camera and all parking sensors freeze when the car has been turned on and off in a short period of time and put into reverse. This happens about once a week. When I get in my car, put it in reverse after a short stop, the backup camera will freeze the image. The sensors will stop working, and the cross traffic detection will not work during this freeze. It lasts for about 30 seconds. Has not been confirmed by a dealer or service. No inspection done. No warning lamps or messages.
Fuel is leaking onto the engine and in the engine bay from the fuel rail and fuel line. I can also smell fuel inside the vehicle's cab. There is already a recall on this exact year make and model vehicle with the same engine. Somehow my vehicle did not make it to the list. My vehicle is available for inspection. My fiance, my baby, and I are at serious risk of fire if this vehicle is started. Or if there is a another means to ignite the fuel considering it is leaking non stop even with the engine off. The vehicle has not been inspected by a dealer or independent service center. The Lubbock, TX fire department was called when we initially smelled gas inside of our house. They determined that the smell was coming from our vehicle being parked in the garage, which also has our air condition
Car has own mind dies on me regardless of speed gets off without any prior warnings took it to dealership no solutions last one happened in august 24/2018 took it to the dealer and as if today still is there
steering 3 complaints shown
Lost power steering during heavy rain. Power steering rack in 2018 Jaguar Fpace has crack that has caused water ingest.
The contact owns a 2018 Jaguar F-Pace. The contact stated that while driving in the rain, the power steering assist failed to operate as needed with several warning lights illuminated. Due to the failure, the vehicle was towed to the residence. The contact called a mobile mechanic to the residence, and an OBDII scanner retrieved DTC for the steering rack and pinion. A local dealer was notified of the failure, and the contact was provided an estimate for the repair.
electrical power steering motors, failed. I quickly became unable to turn the vehicle at a rate which was necessary to drive safely. Well seeing how I still turn the vehicle on and it still says power steering failure or loss of power or whatever it is yes. There are warning lamps and messages on the dash it has not been inspected by a manufacturer police or insurance representative No they anything prior to it
electrical 2 complaints shown
Car doors would not open from the outside of the vehicle and would not respond to the key fob’s signal either. The only way to get into my vehicle was to in climb through the trunk – which is a major safety concern. This first occurred on Janurary 13, 2023, and the dealership has been unable to resolve the issue since then, despite multiple attempts to do so.
Tl* the contact owns a 2018 Jaguar f-pace. While driving various speeds, the infotainment screen seized and caused the backup camera to become inoperable while the vehicle was in the reverse position. While the vehicle was in motion, the failure caused all of the lights on the instrument panel to turn off. The vehicle was taken to Jaguar morris county (275 main st, madison, new jersey 07940, (973) 377-0240) where a software update was performed. The vehicle was taken to Jaguar freeport (146 west sunrise highway, freeport, new york 11520, (516) 771-9700) and the battery was disconnected from the electrical system. In addition, the dealer performed a hard reset. The manufacturer was made aware of the failure and replaced the vehicle twice, but the failure recurred. The failure mileage was ap
body 1 complaint shown
In october 2018 I had recently purchased a used 2018 Jaguar f-pace. I was backing into the garage and noticed a bag laying in my path. I put the car in park (I thought), left the driver door open, got out of the car and walked into the garage to pick up the bag. As I bent over to pick up the bag, I heard a noise as the Jaguar was coming toward me when the open door of the Jaguar hooked onto the other car in the garage. I had no escape path but the door stopped the car from coming all the way to the wall. If it had not, I would have been trapped against the back wall of the garage. There was significant damage to the door,, fender, hood, etc from the impact and the other car had bumper and other damage. This was caused by the dial shifter not going all the way to park, but feeling like
visibility 1 complaint shown
Tl* the contact owns a 2018 Jaguar x671 (na). While driving in the snow, the snow piled up underneath the wiper blades and the sensors stopped the wipers from working. The failure caused the contact to have poor visibility while driving. The dealer (cherry hill Jaguar, 2000 nj-70, cherry hill, nj 08003, (856) 424-5300) was called and suggested the contact take a video of the occurrence. The contact recorded a video and emailed it back to the dealer who informed the contact that the service manager would call him back. The manufacturer was not contacted. The failure mileage was 2,930. *tt*jb
seatbelts 1 complaint shown
The rear seat belts in this specific configuration of the F-Pace have an issue where they get caught in the panel casing and then do not retract. The configuration matters (with rear heated/recline seats) because it gets caught in the panel that is unique to this configuration. The seat belts appear to work, but if you pull it angled too far away from the door (toward the middle of the car), the belt gets caught in the plastic panel, and then you can't get it to retract unless you force it back out of the plastic and out toward the door. High back booster seats reposition the seat belt in such a way so that this issue occurs every time. We tried with 3 different brands. The issue is that you can install the booster fine, and buckle your child in, without noticing a problem. But if that c
fuel system 1 complaint shown
The contact owns a 2018 Jaguar E-Pace. The contact stated that upon routine tire service, there was an abnormal fuel odor entering the cabin of the vehicle through the air vents. The contact was informed by the mechanic at a local Firestone that the fuel line was leaking while the vehicle was running. No warning light was illuminated. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.