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ProblemsByVin Index / 2018-MERCEDES-BENZ-C-CLASS / COMPLAINTS
Full complaint record · NHTSA

2018 Mercedes-Benz C-Class owner complaints

124 complaints filed with NHTSA on this vehicle , including 2 reporting a crash, fire, injury, or fatality. Showing the 300 most recent — grouped by category for scanning.

engine 7 complaints shown

34 total in this category · moderate · avg repair $3,100 · see engine cluster analysis →
12/23/2022 ODI #11498619.0

initial observation started happening intermittently a week before the car become inoperable. When the vehicle came to a stop like at a light the engine would sound like it was going to almost turn off like a rattle noise and a popping sound or like I hit a plastic bag sound on acceleration. Then the day it broke down I was merging onto interstate 15 I heard the same popping sound, the engine light came on and my car broke down. My car was towed to Mercedes Benz of Ontario and inspected by technicians there and by the claims inspector for safe guard international (service protection plan i purchased with the vehicle)I was told it needed an entire new engine due to cracks in two pistons, etc. This was confirmed by the claims inspector with safe guard. This car was well maintained and only

12/07/2019 ODI #11287701.0

When at a stop the engine will not restart sometimes. I have to start the engine manually. This has happened to me four times in 5 months .

10/23/2025 ODI #11695170.0

My vehicle only had 31,000 miles and I experienced engine failure. I bought a new engine for 16, 500. 00 dollars. Mercedes Benz did nothing. I almost got in to several accidents because the engine completely stop on the interstate. Almost got hit by several cars. This is unacceptable.

10/20/2023 ODI #11551029.0

My car was diagnosed with positive crankcase ventilation regulator valve performance failure. This should be recalled by the manufacturer because many c300 are having this very same issue.

10/17/2023 ODI #11550481.0

Check engine light appeared.I took it to Mercedes and they said the crankshaft was faulty. I had to repair it and it cost me about $1800.00.

10/05/2023 ODI #11548498.0

Engine code: P052e - the widest spread engine issue on Mercedes which fails emissions testing. Crankcase ventilator issue which leads to stalling.

09/26/2023 ODI #11546676.0

Positive crank case valve failure. Check engine light on. Mechanic started this was extremely common and a costly repair on lower mileage Mercedes Benz vehicles. Mercedes Benz forums also mention this is extremely common and frustrating. This happened at slightly over 50k miles on my vehicle. Error code P052e

other 3 complaints shown

12/24/2018 5,000 mi ODI #11163276.0

Forward collison system ($1700 option) aeb, does not work as described in mb literature or website. In my opinion, the forward collision avoidance system (aeb) in my 7 mo. Old 2018 Mercedes c300 simply does not work. I special ordered the car with the 997 pkg that includes, driver assistance, bas+, and distronic the mb manual states: 'if active brake assist detects that there is a risk of collision, you will be warned visually and acoustically. If you do not react autonomous braking can be initiated in critical situations.' and further that 'autonomous braking works at 4-124mph for moving objects and 4-31 MPH for stationary objects.'

12/07/2023 ODI #11558978.0

Panoramic roof suddenly shattered while driving on a clear day.

10/08/2025 ODI #11692113.0

Rearview Camera is not displayed when the vehicle is placed in reverse. The display shows a black screen. A Recall Notice has been published for other vehicles of the same year, make, and model. The failure of the Rearview Camera results in safety risks during normal use of the vehicle.

tires 2 complaints shown

5 total in this category · severe · avg repair $150 · see tires cluster analysis →
12/29/2019 16,000 mi Crash ODI #11291914.0

I was driving on highway 1, at about 45 MPH, on my way to work in a light rain. I may have just transitioned into the #1 lane of traffic as I was about 500 feet from the red left turn signal light where I make my normal turn. I just remember my car suddenly hydroplaned across the double yellow line into the oncoming lanes of traffic and hitting the opposite shoulder of the road. My car ended up in a ditch. Luckily it happened at about 0630 in the morning and no one was injured as this is a busy roadway. The tow truck driver noticed that the center tread area of my tires was bald, but the outer tread still had tread on it. I bought my car brand new 14 months ago from Mercedes. Only my wife and I have driven it. The car only has 16,000 miles and the tires should not be in this condition.

10/16/2019 16,077 mi ODI #11268993.0

Tl* the contact owns a 2018 Mercedes-benz c63s equipped with michelin pilot sport tires, size: 285/30/zr19 (na). The contact stated that the front passenger tire blew out while driving 60 MPH. The contact pulled the vehicle over to the side of the road where it was towed to Mercedes-benz of chantilly. The dealer stated that the tire was not covered under warranty. The tire was replaced at the contact's expense. The manufacturer was not made aware of the failure. The vehicle failure mileage was approximately 16,077 and the tire failure mileage was 15,000. The DOT number was not available.

visibility 2 complaints shown

4 total in this category · moderate · avg repair $350 · see visibility cluster analysis →
12/12/2023 70,000 mi ODI #11559736.0

The contact owns a 2018 Mercedes-Benz C300. The contact stated that the rear windshield had detached from the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the windshield bonding had detached and needed to be responded. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 18V608000 (Visibility). The failure mileage was approximately 70,000.

09/30/2024 50,000 mi ODI #11617349.0

The contact owns a 2018 Mercedes-Benz C300. The contact stated that while driving at an undisclosed speed, the rear window glass which was not properly bonded had become loosened. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 18V608000 (VISIBILITY). The manufacturer was not notified of the failure. The failure mileage was 50,000.

powertrain 2 complaints shown

6 total in this category · moderate · avg repair $2,500 · see powertrain cluster analysis →
11/19/2025 ODI #11700378.0

I have a 2018 Mercedes Benz c63 amg which I purchased new in 2018. I have only 61,230 miles yesterday 11/10/2025 it started making a loud noise coming from the right rear. I drove to the Mercedes dealership in Belmont,Ca the technician mechanic told me that the rear differential was bad and need to be replace. Cost $7,000. I don't understand only 61,230 miles why did it go out so soon I always had the maintenance done. My warranty has expired. I did some research and found that there was a recall for 2018 Mercedes Benz c63 amg related to the rear differential. The recall was issued due to potential issues with the rear differential that could lead to a loss power to the rear wheels, increasing the risk of a crash. Owners were advised to contact their local dealerships for repairs or replac

10/16/2018 ODI #11140526.0

New vehicle with under 1000 total mileage. Internal pressure control valve in transmission failed causing major damage to transmission with metal shaving found in transmission pan. Transmission and faulty valve needed to be replaced under warranty.

airbags 1 complaint shown

3 total in this category · moderate · avg repair $1,100 · see airbags cluster analysis →
12/12/2018 ODI #11160885.0

Apparently there is a recall situation that includes my vehicle and Mercedes benz wasn't able to solve it yet. I bought the car after the recall has began.

brakes 1 complaint shown

11/22/2018 Crash ODI #11153227.0

I bought a car in april 2018. The first accident occurred on the highway in may 2018. I was driving at a speed of 75 km / h. I saw the car in front of me stepping on the brakes and I also stepped on the brakes, but my car did not slow down. Mercedes-benz korea claimed that there was no problem with the car, although the car collided with the car as it was. In july 2018, the second accident occurred in the underground parking lot of the apartment where I live. I started the car, I saw a car in front of 60m. As soon as I found the car and stepped on the brakes, my car suddenly started to run at high speed. I was surprised and braked harder. The harder the brakes were, the faster the car drove. Fortunately, I did not hit the car that was on the opposite side, but my car was pushed into t

body 1 complaint shown

13 total in this category · severe · avg repair $1,500 · see body cluster analysis →
10/25/2023 45,000 mi ODI #11551799.0

The contact owns a 2018 Mercedes-Benz C300. The contact stated while attempting to close the sunroof, the sunroof failed to close properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V197000 (Structure) but the VIN was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 45,000.

seatbelts 1 complaint shown

3 total in this category · moderate · avg repair $500 · see seatbelts cluster analysis →
09/26/2025 ODI #11689895.0

I have noticed the driver seat belt not retracting after usage. Upon looking online I saw a post about a recall. Called local Benz dealership and BenzUSA customer service both said my Vin is not part of the specified recall.

Showing 300 of 124 total complaints. The full federal record is available at nhtsa.gov/vehicle/2018/Mercedes-Benz/C-Class#complaints.
Source: National Highway Traffic Safety Administration (NHTSA) owner complaint database. Last synced 2026-06-14. Complaints are owner-submitted and unverified — the existence of a complaint is not proof of a defect, but a pattern of complaints around the same component is a signal worth weighing. Verify any specific filing at nhtsa.gov.
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